Hyundai of New Port Richey

On Friday, November 9th, my wife Sharon and I purchased On Friday, November 9th, my wife Sharon and I purchased her second Tucson from Hyundai of New Port Richey, trading her '06 Limited for a 2013 mod On Friday, November 9th, my wife Sharon and I purchased her second Tucson from Hyundai of New Port Richey, trading her '06 Limited for a 2013 model. This was the 3rd new vehicle we have purchased from the dealership, and we recommend them wholeheartedly. Service has always been outstanding, and we have come to know some of the friendly folks who make it a pleasure to do business with Hyundai. One of them is Finance Manager Mark Nessel, who worked with us in 2006 and again the other evening. I am sure we would have been making the move to a new model soon, but the reason we were there on the 9th is a salesperson named Felix Nieves III. Felix called me a couple of weeks earlier, and encouraged us to visit him and see the 2013 models. I explained that Sharon loved her 2006 Tucson and was somewhat reluctant to give it up. We agreed that her feelings would change once we got her behind the wheel of a new one. Felix was pleasantly persistent in pointing out the merits of trading while the ’06 still held major equity value; mileage was in the mid-fifties and there had never been any damage beyond minor scratches and door-dings. His positive approach convinced us that the timing was right. Upon meeting Felix in person, the deal was done. He is an old-school professional, the kind of salesperson who inspires confidence and trust. I had done considerable research,such as the merits of the new 4-cylinder engines vs. the 6-cylinder in the ’06, but Felix proved to be extremely knowledgeable and shared a lot of information my research had missed. There were plenty of points that he could have skipped, since by then we were sold on the car, but Felix is too thorough to take shortcuts, telling us that attention to detail is a matter of personal pride in his work. All in all, it was a rare pleasure to work with Felix Nieves III. He is a consummate professional, and we would recommend both Felix and Hyundai of New Port Richey to anyone considering a new vehicle. More

We dealt with Andrew the manager, he was both friendly and professional. We told him our problem, and he had it taken care of. We are very satisfied with his assistance, and with the work done on our ca and professional. We told him our problem, and he had it taken care of. We are very satisfied with his assistance, and with the work done on our car. More

We would like to take a moment to give a compliment to Felix Nieves. He was very friendly & knowledgeable. He continued to work on fulfilling our needs from the type of car we wanted to the financing unti Felix Nieves. He was very friendly & knowledgeable. He continued to work on fulfilling our needs from the type of car we wanted to the financing until he found the correct fit that was acceptable to us. He made this a very pleasant purchasing experience & we will definitely recommend the Newport Richey Hyundia Dealership, & Felix Nives in particular, to all our family & friends. Sincerely, Patricia McPhillips Kathleen McPhillips More

Today I had an oil change. The crew was friendly. They were well organized. Waiting in the lobby was like being with family. Thanks Sincerely, Fred R. Murphy were well organized. Waiting in the lobby was like being with family. Thanks Sincerely, Fred R. Murphy More

I am 77 years old, healthy, active and drive a lot. Over my driving years I have had contact with many auto dealers and their service departments. One that stands out is the former Ross Chevrolet in St. Pet my driving years I have had contact with many auto dealers and their service departments. One that stands out is the former Ross Chevrolet in St. Petersburg. Back in the 1960s it was a nigtmare taking your car in there for service. It could be a four hour wait or come back tomorrow. Then when the car was ready there was a $700.00 bill because they found a lot of other things wrong with your car. It was the same thing with the Chrysler dealer down on Park Blvd. in Seminole. Now in modern times things have greatly improved. With competition and diagnostic tools service is quicker, better and cheaper. I have had good experiences with Ford, Honda and Chevrolet. So, a lot of times it comes down to the car dealer's attitude toward the customer. Although I have been very well pleased with my Hyundai Elanta Limited there was a flaw in the "leather" wrap of the steering wheel. It was beginning to peal. I wrote to Hyundai in California. They advised me to discuss the matter with the dealership where I leased the car which is still under warranty. When I spoke with Ed Johnson in your service department he was courteous and understood my problem. I did not have an appointment but needed an oil change. Within one hour the oil change was completed and, under warranty, a new steering wheel had been installed. Amazing! Needless to say Hyundai of New Port Richey has a very satisfied customer who will be back there in about 18 months to lease a new vehicle from your dealership. More

Shane took care of our every need.He showed us several cars in the lot in our price range.Over a couple of days my wife and I both had a chance to test drive the car we were interested in.He also met the cars in the lot in our price range.Over a couple of days my wife and I both had a chance to test drive the car we were interested in.He also met the price we could afford.He has called several times to make sure the car is operating alright. More

My car was serviced and the recall done in the estimated amount of time. I only waited a little while for a ride home. I was called and then picked up in less than the estimated time. I am really liking the amount of time. I only waited a little while for a ride home. I was called and then picked up in less than the estimated time. I am really liking the car. More

Mary Kezemides is fantastic! She is most efficient and kind. Extremely knowledgable too. I totally trust her with the care if my car. It was a pleasure having her help me with my car. kind. Extremely knowledgable too. I totally trust her with the care if my car. It was a pleasure having her help me with my car. More

Having been in the automobile business for close to thirty years I knew the experience of buying a new car could be like having a root canal. Well that was not the case with Hyundai of New Port Richey. thirty years I knew the experience of buying a new car could be like having a root canal. Well that was not the case with Hyundai of New Port Richey. Literally we purchased the vehicle and worked the deal over the telephone. We traded in our 2011 Hyundai Sonata on the new 2013 Hyundai Sante Fe Sport and The Hyundai Giant gave us the deal at our price. They got our vehicle delivered from their store in Wesley Chapel and we took delivery on it Halloween night. It was definitely a treat and no tricks were had. Mark Ragauckas, the Internet Sales Manager was both professional and personable. I highly recommend him to anyone. If you are considering a new Hyundai I highly suggest you visit Hyundai of New Port Richey, the facility is impressive and everything is geared to the customer and their experience. We live in Tampa and it was well worth our drive to New Port Richey to buy our new 2013 Hyundai Sante Fe Sport. More

I had a great experience with this dealership. Jeena was very responsive and friendly. I was given a great price and fair market value for my trade-in. She made the process easy and fairly quick. Jeff in very responsive and friendly. I was given a great price and fair market value for my trade-in. She made the process easy and fairly quick. Jeff in the business office was also very helpful and a nice guy. I would definitely use this dealership again. More