Hyundai of New Port Richey

Top notch vehicle purchase experience. Salesperson Felix Nieves was knowledgeable, helpful and patient with all our questions and concerns. He took very good care of us before and after t Salesperson Felix Nieves was knowledgeable, helpful and patient with all our questions and concerns. He took very good care of us before and after the sale. Sasan Sahili got us through all of the paperwork efficiently. There was no hard sell on service agreements, just a respectful conversation. I have no experience with service yet, but hope to receive the same level of professionalism there. More

I went to this dealership for the second time in 4 years. I met up with Felix for our appointment to look at the Santa Cruz. I fell in love with this truck. Felix described all the features in full details. I met up with Felix for our appointment to look at the Santa Cruz. I fell in love with this truck. Felix described all the features in full details. We went for a ride and wow it was everything I imagined. Felix has a great personally, very friendly, and worked his magic for me to purchase this car. He was in no hurry as we went over everything in detail then off to the finance dept. where this went very quickly as most everything is electronic and even got all the paperwork on a thumb drive. More

Garrett Mixon has always provided professional assistance both times I have brought my vehicle in for repairs. He knows what he's talking about and is fair on quotes and advice. both times I have brought my vehicle in for repairs. He knows what he's talking about and is fair on quotes and advice. More

If you're in the market for a new do NOT go anywhere until you go to Hyundai of New Port Richey FIRST!! The entire staff (salesman (Gustavo), sales manager (Sean), business manager (Steven), detail guys until you go to Hyundai of New Port Richey FIRST!! The entire staff (salesman (Gustavo), sales manager (Sean), business manager (Steven), detail guys) were all EXTREMELY pleasant and professional and so incredibly NICE! After a 7+ hour over 2 days, miserable, circus/zoo, game-playing experience at Hyundai of Sarasota, my husband and I drove an hour & 45 minutes to Hyundai of New Port Richey for the exact car I wanted, for which Hyundai of Sarasota refused do a dealer trade! We did an internet inquiry for the vehicle and the Hyundai NPR internet sales manager got back to me within 20 minutes, set-up an appointment for the next day with a salesman for us and had the 3 cars we were interested in ready to look at when we arrived. After less than 4 hours, with our VERY kind, respectful, extremely knowledgeable and no B.S. salesman (Gustavo), I ended up with a brand new 2023 Hyundai Tucson Limited with the exact interior, exterior, extra features, etc. I wanted with an even better payment I expected and they gave me $1,900 more for my lease trade-in than Hyundai of Sarasota was going to give me! The entire experience from deciding on which of the 3 cars I wanted to test driving the 1 I had my heart set on, debating on whether to lease or buy, to the color of the exterior with a certain interior color, what features I need/wanted - EVERYTHING was a pleasant, non-stressful experience! I can't say enough about every single person with whom we came into contact that evening! A huge thank you to Gustavo (who stayed 2 hours after closing to go over all our new car features, set-up our garage door opener in the car, set-up our cell phones, etc.) and the team at Hyundai of New Port Richey! I ABSOLUTELY LOVE MY NEW CAR! Go see these people and ask for Gustavo...trust me....it's worth the drive! More

Absolutely disgusted with Andrew and the service I was given on 12/7/22, should never tell a customer that you do not like them and that is the reason you are rude to a customer! given on 12/7/22, should never tell a customer that you do not like them and that is the reason you are rude to a customer! More

We purchased our 23 GV80 from Levi and already sent friends to see him and they bought as well. That speaks volumes about how we feel about the process and the salesman. We love our Genesis and look fo friends to see him and they bought as well. That speaks volumes about how we feel about the process and the salesman. We love our Genesis and look forward to a years long relationship with this dealership. Thanks Levi! I’m sure we will see you soon. More

Jerreld Jenkins is a wonderful salesperson and loved his commitment to Hyundai. He was attentive and knowledge of the Elantra was amazing! commitment to Hyundai. He was attentive and knowledge of the Elantra was amazing! More

Levi Brown treated us like family during our car buying experience. All of the staff went above and beyond to ensure we were able to purchase the vehicle we wanted and stay within our budget. We have purch experience. All of the staff went above and beyond to ensure we were able to purchase the vehicle we wanted and stay within our budget. We have purchased 3 vehicles from this dealership now and will keep coming back. Thank you again. More

I pressed them about if there were any dealer add ons or any dealer fees in addition to the price shown online. I wanted to know how much money to bring to closing in addition to sales price and taxes, titl any dealer fees in addition to the price shown online. I wanted to know how much money to bring to closing in addition to sales price and taxes, title/registration etc. They wouldn’t answer my question and stated they don’t sell to out of state buyers. More

Please read below a statement from Hyuandai's Business Ethics page suggesting that the company strives to build friendly relationships with customers...Ha! You'll find the entire ditty on the Corporate we Ethics page suggesting that the company strives to build friendly relationships with customers...Ha! You'll find the entire ditty on the Corporate website. Please note that the handling of peeling paint on vehicles is anything but ethical. "The ultimate purpose of ethical management is to enable long-term, stable and sustainable growth through markets’ and customers’ friendly evaluation of the company." I have purchased three vehicles from THE HYUNDAI GIANT over the past several years and until recently, NEVER complained about the paint bubbling and peeling off any of my vehicles. Havin driven a diverse collection of cars; three Hyundais, two Volkswagens, one Ford, one Chrysler and two Mercedes, (two of these vehicles had 250, 000 miles on them), I NEVER had a complaint about peeling paint until my Pear White Elanta's paint started coming off in large pieces. The reports of this problem are too numerous to count.The paint is defective. Period. Both the dealer and Corporate refuse to acknowledge the problem as a manufacturer defect, which is been clear to the paint specialist who examined the peeling paint as well as a myriad of friends and coworkers. Sadly, Hyundai's disrespect for me has led me to take new action. I work for the largest grocery supplier in the USA with various communication platforms that provide an excellent vehicle to warn my fellow 28,000 coworkers against purchasing a Hyuandai. In addition, we find ourselves parked in many very busy supermarket parking lots daily, many of which are in Pasco County, HOME of the HYUNDAI GIANT. My new car signs, citing THE GIANT , as well as Hyundai Corporate for their disrespect should garner plenty of attention in that market. Mary More