Hyundai of New Port Richey

Employees, like Mary, are a company's greatest asset. Mary in the service dept. is the best, bar none! She returned our call quickly to review our emergency, a flat tire while on the road. She got us in i Mary in the service dept. is the best, bar none! She returned our call quickly to review our emergency, a flat tire while on the road. She got us in immediately, fixed the flat for free, changed our oil and threw in a free, much needed car wash to boot. We trust Mary like family and appreciate her love of clients and great sense of humor. We arrive with a bad situation and she always has us leaving with laughter and peace of mind, knowing our car is safe again for traveling with our family and all too many pets . Mary is the standard for women who have successfully transitioned into a formerly male dominated career. The only way to do great work is to love what you do. Mary exudes that love and it translates into customer confidence and satisfaction. She takes her work seriously yet herself lightly, which becomes a win-win strategy for all. Thanks Mary for always going above and beyond and having us feel like we are your #1 priority. To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity and that standard defines you. More

Service not done correctly or incompletely finished. I requested Hyundai's "Summer Special" offer for an oil change, oil filter, tire rotation, etc. I believe that they were all done, except, the next d I requested Hyundai's "Summer Special" offer for an oil change, oil filter, tire rotation, etc. I believe that they were all done, except, the next day the tire inflation indicator came on. When I checked the inflation on the tires, I found that all four tires were inflated to 25 psi. How could that be? ALL FOUR TIRES? I know that I did not bring the car in that way. As you know, the correct tire inflation for these tires is 32 psi. I am especially disappointed with New Port Richey Hyundai's service, because on my last service call, I had issues with oil being dripped onto the engine causing black smoke to blow out of the tail pipe. I have owned a Hyundai from this dealership since 2003 and had not experienced a problem with service needs until last year. These last two service calls were routine, easy ones. It scares me to think of the quality of repair I would receive if it were a major problem. And, therefore, it would be hard for me to recommend your service facility. More

Bill Parente is the Best! This is the 5th Hyundai my family and I have leased through Bill. We keep coming back because Bill takes such great care of us. He listened to what I This is the 5th Hyundai my family and I have leased through Bill. We keep coming back because Bill takes such great care of us. He listened to what I wanted and made it happen within my budget. Best car buying experience I have ever had. I love my new car and I will keep coming back to Bill for all my future Hyundai purchases. More

A pleayew From the moment I got out of my car until the moment I left with my new 2018 Touscon I was very impressed. Levi Brown, the salesman, sat me down and From the moment I got out of my car until the moment I left with my new 2018 Touscon I was very impressed. Levi Brown, the salesman, sat me down and we talked about my needs in a vehicle. We went for a test drive. He was very professional and informative. More

Amazing, quick, and easy. I was very hesitant on purchasing a car because I’m only 18 years old and in school however, Lamont really worked with me and did whatever was needed I was very hesitant on purchasing a car because I’m only 18 years old and in school however, Lamont really worked with me and did whatever was needed for me to be able to get this car. I have had the car for about 3 days now and I absolutely love it. More

Jeff and the group were patient and awesome Jeff and the group were patient and very helpful in my purchasing of the new Sonata. We worked over the internet until we agreed with the out the doo Jeff and the group were patient and very helpful in my purchasing of the new Sonata. We worked over the internet until we agreed with the out the door purchase price and all the paperwork was ready for me to sign. All I did was come down to the dealership, sign all the paperwork and drive the car out. The dealership had more than enough cars that I was able to pick my colors and the options I wanted. Jeff was outstanding on the explaining all the options on the fantastic car I purchased. If I was the president or the Pope, I couldn't have received a better bit of service in the purchasing of the car. More

Good Experience I have leased 3 vehicles from this dealership, and now have purchased a fourth vehicle, 2018 Elantra. Salesman Bill Parente has helped me with each s I have leased 3 vehicles from this dealership, and now have purchased a fourth vehicle, 2018 Elantra. Salesman Bill Parente has helped me with each selection, and he is always personable and professional. More

Service Advisor Mary K. Is the best! I only work with her when I bring my car in. Super friendly, which is so important in todays customer service world. I have a 2013 Hy K. Is the best! I only work with her when I bring my car in. Super friendly, which is so important in todays customer service world. I have a 2013 Hyundai Sonata and I ??It!! More

It was fast and to the point I needed a car really bad and they did everything to help me get one and I was really happy to be driving away in my new car.. it felt really beautifu I needed a car really bad and they did everything to help me get one and I was really happy to be driving away in my new car.. it felt really beautiful.. More

Amazing! Michael was so amazing and helped me pick the right car so I would recommend him to anyone looking for a new car! So friendly Michael was so amazing and helped me pick the right car so I would recommend him to anyone looking for a new car! So friendly More