
Hyundai of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:30 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Hyundai Of Newport Richey is awesome, Lamont Gardner was my salesman once again demonstrating excellent customer service he put my mind at ease with a smooth purchase. He never disappoints, I highly recomme my salesman once again demonstrating excellent customer service he put my mind at ease with a smooth purchase. He never disappoints, I highly recommend he is a go getter and will deliver you have a customer for life thanks again.👍 More
Simply Awesome! !! Went to the wrong Hyundia dealership 1st.... Ended up @ New Port Hyundia to take care of the problems a ST Pete dealer created... nuff said. Grea !! Went to the wrong Hyundia dealership 1st.... Ended up @ New Port Hyundia to take care of the problems a ST Pete dealer created... nuff said. Great prices, huge selection... The real deal was salesman Lamont Gardner actually KNOWS his product. Terrific service AFTER the sale., just not a number once over the curb... The unit (Palisade) is loaded with Hi-Tech features and without instructions, and a little AFTER the sale support, most buyers will never even know of the capabilities. I was pushed over the curb while New Port encourages you to call/come back in so you utlize all the great built in features... 4th Hyundia product.... Would not buy another Genesis due to corprorate decision to limit available service options.... They wanna be Mercedes comparables..... BAD mistake!! Thank you Lamont..... More
Right after my last oil change, I noticed that my radiator fluid bottle was empty. Purchased the fluid and filled it. Reported by phone to my service manger, who stated that he would report that it w radiator fluid bottle was empty. Purchased the fluid and filled it. Reported by phone to my service manger, who stated that he would report that it was not done during service. Also called, left a message on service manager recording to report that the air pressure on my tires had not been corrected. Added air to correct pressure. Came into dealership yesterday after noticing that my front tires were heavily worn and noticed that my tires have not been rotated in quite a while during my previous maintenances. Spoke to service advisor Kwaune Amlin and reported my findings and stated that for the amount of money I paid for this new 2022 Palisade, I expect my service to be completed properly. He agreed and immediately would rotate the tires for me as we spoke. I was impressed with him and his attention to my concern. I only waited 10-15 minutes. I was very satisfied with his service. (1-5 stars) I would rate Kwaune a 5. More
Shane went above and beyond to make my buying experience easy. Very knowledgeable and professional. I would recommend Shane and New Port Richey Hyundai without reservations easy. Very knowledgeable and professional. I would recommend Shane and New Port Richey Hyundai without reservations More
Am disappointed from being years with Hyundai and left my car for almost 3 months to get the tail light ordered and fixed and after getting back my car had couple issues one of them is left my car with remot car for almost 3 months to get the tail light ordered and fixed and after getting back my car had couple issues one of them is left my car with remote which works fine locked all door getting back one of door want be lucked or open and have to do manual. And when I called them they said have to charge me 120 to diagnose and rest when the fixed which upsets me plus the car was full of bird xxxx due to parking for long time don't want even to check if the car ok or not . Even when you call them they don't care at all don't recommend in future. More
I’ve been a dedicated customer at Hyundai of New Port Richey for over two years and have consistently received exceptional service. The team has always been attentive and communicative, ensuring I’m well Richey for over two years and have consistently received exceptional service. The team has always been attentive and communicative, ensuring I’m well-informed throughout my vehicle’s maintenance process. During my most recent visit, which was prompted by a pothole incident that damaged my car, the service was outstanding as usual. Brie, who assisted me, was remarkable in her attentiveness and readily available to answer any queries I had. Post-service, I encountered an issue with the AC fan making noise, but the team promptly addressed it upon my return. The following day, a sporadic, unusual sound emerged, which unfortunately wasn’t replicated during my subsequent visit. Jake, who took over, was diligent in his efforts to assist me. Despite the sound not occurring in their presence, which precluded warranty coverage, Jake arranged a loaner vehicle for me. While the communication experience varied slightly from previous interactions, Jake’s commitment to resolving the issue was evident. Although the mysterious sound persists, which I plan to capture on recording for further diagnosis, my confidence in the service department remains unshaken. I extend my gratitude to Brieanna and Jake for their exceptional service and communication. Their dedication ensures that customers like myself are eager to return, trusting our vehicles in their capable hands. I wholeheartedly recommend Hyundai of New Port Richey’s service department to all. More
My new Santa Cruz is great. Dealership is horrible! My salesman Shane was pleasant. They insisted that I take it home that day and finance man and service department rushed me o Dealership is horrible! My salesman Shane was pleasant. They insisted that I take it home that day and finance man and service department rushed me out leaving off 2 center wheel covers and low pressure tires. The finance man rushed through paperwork and handed me computer thumb drive and went home while overcharging me $522 on tags. First thing Monday morning I drove back 39 miles to the Dealership and while I waited 3 hours for them to fix the things they missed I saw the salesman who directed me to Cathy who saw the mistake and assured me that the $750 tag fee for just a transfer was the mistake and I would get it returned in 10 to 14 days. After 4 weeks I got a check from NRR Hyundi for $1.51. Brought check and conflicting paperwork back and Shane and Cathy assured me I would get the right check soon. Made 5 or 6 calls and another visit then told that Dealership is so big that they have no control of this but that likely it would be applied to my loan balance. Now after 9 weeks they know nothing about this. IT IS A REAL SHAME WHEN A DEALERSHIP GETS SO BIG THAT IT NO LONGER CARES ABOUT IT'S CUSTOMERS. More
Anthony was a Salesman, Ben was the sales manager. I have bought at least seven cars there in the last 10 years and every deal I have ever had with them has been upfront honest and fair. I don't bothe I have bought at least seven cars there in the last 10 years and every deal I have ever had with them has been upfront honest and fair. I don't bother to look elsewhere because I already have the best. I would trust Ben with everything! Keep up the good work and we'll keep buying cars from you. Thank you again, Wayne Jackson More
My last three cars have been Hyundais. My next car won’t be. This dealership has actually managed to turn me off from ever being another. Since the change in management at this particul My next car won’t be. This dealership has actually managed to turn me off from ever being another. Since the change in management at this particular location; they’ve done nothing but call me or text me about coming in to test drive cars during their events. I’ve asked to be taken off this list but it never happened. One of the agents that had been texting me told me about how much had changed there since the ownership switch over. When I’d go in for oil changes I was always trying to be upsold some product for my car. Also when I’d try to make an appointment they’d tell me it was a few weeks out. I can drive to any number of oil changing places and get it done that day. It’s ridiculous I’ve even had to come and rate how horrible this dealership is. I had asked to be contacted by the owner because of all the hassle I’ve had with them. Do you think I got that call? Nope. After being a loyal customer for over 8 years they’ve managed to chase off my business. More
I was told by service advisor William Linderm that my car needed to have the shifter cable replaced and that it would cost $816.00. I took my car to Hyundai of Westley Chapel and was told that I only needed needed to have the shifter cable replaced and that it would cost $816.00. I took my car to Hyundai of Westley Chapel and was told that I only needed a C-clip. They wouldn't let me pay for the clip. More