Hyundai of New Port Richey

I recently bought my Mazda3 sport here and I LOVE it. Huge shout out to Jack Calcut for the amazing customer service. He made sure I got the best deal I could for it being my first car. Huge shout out to Jack Calcut for the amazing customer service. He made sure I got the best deal I could for it being my first car. More

I Called to get some advise about a trade in and basically got told NOTHING circulating the same words the whole convo just bad customer service basically got told NOTHING circulating the same words the whole convo just bad customer service More

Steve Botting is amazing. So is everyone in finance dept. I had spoken to Steve by phone prior to coming in and he had everything lined up for me by the time I got to the dealership. He knew just what I need I had spoken to Steve by phone prior to coming in and he had everything lined up for me by the time I got to the dealership. He knew just what I needed and made sure the only thing I needed to do was pick the color. I will be getting ALL my cars there from now on. Thank You Steve for making things easier for me. More

Trading 2017 elantra for an 2020 elantra Shane Ippolotti was our rep. We have had Shane with our last car and as always was the best..When we call Shane about odds and ends, we always get Shane Ippolotti was our rep. We have had Shane with our last car and as always was the best..When we call Shane about odds and ends, we always get the prompt answers.. New Port Richey the best dealer ever.!!! Sean was a great help and Michael...What can I say, it is just the best service... Thank you you again Shane, see you with our next car..! We absolutely love this 2020 Elantra.... Judy and Jeff Benson More

I see a number of great reviews, so I am very surprised with my experience. However, I inquired about a vehicle posted on Car Gurus. The price on the internet was $15,500. When I asked for an OTD price, th with my experience. However, I inquired about a vehicle posted on Car Gurus. The price on the internet was $15,500. When I asked for an OTD price, there was almost $900 of hidden fees. They tried to convince me this was standard industry practice to advertise one price and then change it when you get to the dealership. However, it feels like a bait and switch. I contacted two other dealerships about their vehicles, and their internet price was the actual price, no hidden fees. In fact, I bought a beautiful vehicle from Brandon Auto mall with more bells and whistles for $14,700. I just wanted to make everyone aware of the hidden fees so you don’t drive over to the dealership only be disappointed/frustrated. I am sure the dealership will have some response to explain why this not a bait and switch. You be the judge. More

Very helpful with my purchase and concerns, answered all my questions & were able to work with me and my financial needs for my purchase, awesome! my questions & were able to work with me and my financial needs for my purchase, awesome! More

We had bought a new 2020 Palisade from Hyundai NPR and had a wind noise coming from the driver's door, so, we brought it back to our dealer. Our service advisor Lily said they'd have to have a body shop had a wind noise coming from the driver's door, so, we brought it back to our dealer. Our service advisor Lily said they'd have to have a body shop check it out. Turns out the door wasn't aligned correctly with the door latch which had to be replaced. Since the car was so new the latch would have to be ordered and take 3 to 4 days. Lily kept us updated every step of the way. When the part arrived Lily said the body shop had damaged the outer window reveal molding while they were aligning the door and that it would have to be ordered as well. That was it we were stuck with a small rental car and had family coming in this week which would have been 2 weeks without our car being fixed. So we went to Hyundai and talked to JV the asst service manager. When he heard our dilemma he talked with Lily who filled him in what happened. Then JV said he'd have them take the moulding that we needed off of his own vehicle which just happened to be a 2020 Palisade like ours! This gentleman went beyond our expectations as does Lily our service advisor! After they installed the moulding Travis the shop foreman went with us to test the car for wind noise. We could only do 60 mph in town so Travis said when we go out on the interstate to check it then at 70-75 mph and if we hear any noise to bring it back and let him know as he had also ordered a window run in case which would help alleviate the problem as well. With a staff like that it's no wonder that Hyundai has such a reputation. Ditto to Hyundai, JV, Lily, Travis and Jeff (our sales rep) for taking care of us like family! More

Scammers Went to this dealer after speaking with rep on a used Santa Fe, advertised price of $5,000.00 and told that only taxes to be ad, what a lie, "real" p Went to this dealer after speaking with rep on a used Santa Fe, advertised price of $5,000.00 and told that only taxes to be ad, what a lie, "real" price went to $8,000.00, they came with a list of previous "fixes" on this vehicle and that is added to the price, I call them CROOKS. More

Disappointed after the sale ***UPDATE*** Still no response after more phone calls and messages left. I purchased 2 cars on Black Friday. The actual purchase experience was good ***UPDATE*** Still no response after more phone calls and messages left. I purchased 2 cars on Black Friday. The actual purchase experience was good, my salesman DJ was very helpful and couldn't have been nicer. Bree from the internet team was actually the reason we drove over from St. Petersburg. We got good deals on the cars, I'm satisfied with the price. The managers we worked with were actually great, not too pushy and really wanted to work with us. The whole process took about 6 hours which is a lot when you arrive at the dealership with the cars already picked out, but it was Black Friday so I'm willing to cut some slack. Service after the sale is why the rating is only 3 stars. I refinanced both cars and have been trying to get a refund on my GAP insurance. I've left 3 messages and nobody from the finance team will call me back. This tells me the dealer only cares about you until they have your money. I'm a loyal Hyundai customer and these are our 7th and 8th Hyundai purchases since 2013. I will continue to be a Hyundai customer but I will go back to the dealership where I purchased the other 6 cars when we are ready to trade again in a couple of years. More

LISTEN UP ALL NEW CAR BUYERS !!!!If you are just looking LISTEN UP ALL NEW CAR BUYERS !!!! If you are just looking or wanting to buy a new vehicle, go to hyundai new port richey. We were treated with total LISTEN UP ALL NEW CAR BUYERS !!!! If you are just looking or wanting to buy a new vehicle, go to hyundai new port richey. We were treated with total respect. We didn't get that respect at all from 8 other new car dealers we went to. We went there looking at new vehicles and ended up trading in our truck in on a new 2020 hyundai sonata se. It was a deal we couldn't turn down, honestly !! No other dealer we went to, couldn't touch hyundai of new port richey's deal. We love the deal we got and love our new 2020 hyundai sonata. We love the sales people that took care of us as well. They are richie, dan, and amos and Mark in finance. Great people ! So before you shop for a new vehicle anywhere else, go to hyundai of new port richey. You'll see what I am talking about. It costs nothing to stop in there to look around. And you'll save thousands of dollars off your new car there. That's well worth it ! When you stop in tell them Larry and Vicky haswell from spring hill told you to stop in. More