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Hyundai of New Port Richey

New Port Richey, FL

4.4
7,862 Reviews
Hyundai of New Port Richey - #1 dealer in Florida for all makes and models. #1 Hyundai sales volume dealer in Florida and #1 Hyundai sales volume dealer in the entire Southeastern U.S. for the past consecutive 72 months! We are excited to have the opportunity to serve you! In today's competitive market, you have many choices to decide from. But rest assured, you've made a good decision by choosing to do business with us. We've created the Signature Internet Auto Buying Program to make this transaction a very easy, transparent, and pleasant way to conduct business - it was designed with you in mind! By taking advantage of this program, you will receive our Signature Upfront Internet Price Quote, prompt and courteous responses to your questions and concerns as well as a quick and easy buying experience at the dealership. Our goal is a simple one: To provide you with very best level of service throughout the entire buying process. For us, it is all about building relationships, one customer at a time!
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3936 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 7,862 reviews

September 17, 2020

Felix Nieves was very professional and helpful. He answered all of our questions and showed his knowledge about the car. At every stage of the sales process was very supportive and helped to solve all More

by five2gether100
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felix Nieves III
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

I was in the market for a used car with low mileage. After reading several articles about the best used SUV’s, I decided on Hyundai and searched the dealerships website. The website was easy to use an More

by Tucson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Zeitlin
August 25, 2020

I called at 830 am to request service. By 2 pm no call back. So I called again ,asked for service manager. They said OPhe would return my call. Almost 6pm and no one has returned my call. I bought 2 cars More

by kallaire53
Recommend Dealer
No
Employees Worked With
Operator, Juan Aviles
July 29, 2020

A great customer service I found from a great stuff. It was the fastest deal I made to buy a vehicle, I wish to deal with you again. Thank you very much. More

by Mofied Ebrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2020

False Advertising Went to take advantage of their advertised flash-sale, after reaching out on the post, speaking to an agent online through their site, and as well an More

by Forrest
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
July 02, 2020

price not as agreed - certified car missing items I purchased a certified pre-owned car from this dealership. I agreed to price and terms on phone and then drove several hours to dealership to pick u More

by Marq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MIke Casanova , Jessica
Jul 03, 2020 -

Hyundai of New Port Richey responded

Dear Mr. Matchett, Please accept my apology for the dissatisfaction you’ve expressed regarding your recent vehicle purchase from Hyundai of New Port Richey Certified Used Cars. I would like to take this opportunity to address the concerns you mentioned in your purchase review. I’ve reviewed our system notes and noticed that the price we agreed to before you visited our dealership was $29 less than what the final sale price turned out to be due to a tag renewal that was necessary in order for you to register your existing license plate to this vehicle. Although this is a fee from the State of Florida, our accounting team will issue and send a check for this $29 difference to you. As explained during your visit, the accessory cover you’re interested in does not come standard for the model year and trim-level of the vehicle you purchased. We printed and reviewed a copy of the vehicle’s Monroney label with you during your visit. The accessory cover would have been included with the vehicle, had it been standard equipment, since this is a certified preowned Hyundai. We would be happy to assist you with the purchase of this cover by extending our dealer cost to you. This offer is not time sensitive as it appears your purchase was over 2 months ago. Thank you for driving all the way from Miami to give us the opportunity to work with you and earn your business. It is our hope that your certified preowned Hyundai gives you several years of driving pleasure. Respectfully, Mike Casanova General Sales Manager Hyundai of New Port Richey Certified Used Cars

July 01, 2020

Bill Parente has been my salesperson for the 4 vehicles I have leased/purchased in the last 7 or so yrs. The vehicle we have now is a 2019 Santa Fe. Bill is extremely professional, knowledgeable, courteous More

by chubbybubbie1997
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Van Gelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parente
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.V. Nicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Denham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Boulahanis
June 29, 2020

Assistant Service manager ROXANNE CURRAL When I came in for service, i was greeted with respect and kindness. IT'S BEEN TO LONG SINCE I FELT THIS there is at least one beautiful person in th More

by l_rhault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Nieves III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Devorace, Roxanne Curral
June 19, 2020

I am a disabled senior citizen and Navy veteran with limited mobility after my injury that I have to be on a scooter now but my payed off 2018 Kia Soul with just over 20,000 miles could not hold the lif More

by pjsgtpony1
Recommend Dealer
Yes
Employees Worked With
Jeena Verdelotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

First Time Hyundai Owner This was my first time purchasing a Hyundai. I had Shane as my Salesman, he was very professional and was full of information and knew all about the v More

by klosskeith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasan Sahili (Finance)
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