Hyundai of New Port Richey

Everyone was very friendly and helpful until I needed to contact Hyundai Motor Finance. It is located outside the USA and the people are very difficult to understand. When I tried contacting the dealers contact Hyundai Motor Finance. It is located outside the USA and the people are very difficult to understand. When I tried contacting the dealership they transferred me and after about 20 rings disconnected me More

Excellent service and sales. This our 2nd new Hyundai. We like the safety technology and updated car styles compared to other brands. Shane Ippolito was friendly, fast, helpful a This our 2nd new Hyundai. We like the safety technology and updated car styles compared to other brands. Shane Ippolito was friendly, fast, helpful and not high-pressured. Our experience was 100% positive experience. More

Dealt with Brian on trading in a Genesis lease on a Santa Cruz. Great insight into my needs and managed a good deal with no pressure. I recently worked with him on trading in the Santa Cruz on a new one. We Cruz. Great insight into my needs and managed a good deal with no pressure. I recently worked with him on trading in the Santa Cruz on a new one. We didnt get together on a deal but the exchange was low pressure and helpful. More

MIKE SIMON is rude. i reponded to a offer to trade-in my elantra for a new vehicle for a monthly payment that would be the same of less. i call before the exporation of i reponded to a offer to trade-in my elantra for a new vehicle for a monthly payment that would be the same of less. i call before the exporation of the special and was promised a call back. no one called. today i called again, and was transferred to MIKE SIMON. he could not get my name correct. had to place me on hold and and generally rude. go some where else to purchase a vehicle. these people are horrible! btw, i purchased my elantra from these people. they took expensive floor mats and refused to give them back to me. stating i was a, HORRIBLE PERSON IN NEED OF HELP!" More

John Michael is the the guy you want to see. He goes above and beyond for customers. Very considerate of our needs and wants. He understood our financial status but still got us in exactly what He goes above and beyond for customers. Very considerate of our needs and wants. He understood our financial status but still got us in exactly what we wanted. He's definitely for the people type of guy. I would 110% recommend him to my friends and family. More

Hyundai Of Newport Richey is awesome, Lamont Gardner was my salesman once again demonstrating excellent customer service he put my mind at ease with a smooth purchase. He never disappoints, I highly recomme my salesman once again demonstrating excellent customer service he put my mind at ease with a smooth purchase. He never disappoints, I highly recommend he is a go getter and will deliver you have a customer for life thanks again.👍 More

Simply Awesome! !! Went to the wrong Hyundia dealership 1st.... Ended up @ New Port Hyundia to take care of the problems a ST Pete dealer created... nuff said. Grea !! Went to the wrong Hyundia dealership 1st.... Ended up @ New Port Hyundia to take care of the problems a ST Pete dealer created... nuff said. Great prices, huge selection... The real deal was salesman Lamont Gardner actually KNOWS his product. Terrific service AFTER the sale., just not a number once over the curb... The unit (Palisade) is loaded with Hi-Tech features and without instructions, and a little AFTER the sale support, most buyers will never even know of the capabilities. I was pushed over the curb while New Port encourages you to call/come back in so you utlize all the great built in features... 4th Hyundia product.... Would not buy another Genesis due to corprorate decision to limit available service options.... They wanna be Mercedes comparables..... BAD mistake!! Thank you Lamont..... More

Right after my last oil change, I noticed that my radiator fluid bottle was empty. Purchased the fluid and filled it. Reported by phone to my service manger, who stated that he would report that it w radiator fluid bottle was empty. Purchased the fluid and filled it. Reported by phone to my service manger, who stated that he would report that it was not done during service. Also called, left a message on service manager recording to report that the air pressure on my tires had not been corrected. Added air to correct pressure. Came into dealership yesterday after noticing that my front tires were heavily worn and noticed that my tires have not been rotated in quite a while during my previous maintenances. Spoke to service advisor Kwaune Amlin and reported my findings and stated that for the amount of money I paid for this new 2022 Palisade, I expect my service to be completed properly. He agreed and immediately would rotate the tires for me as we spoke. I was impressed with him and his attention to my concern. I only waited 10-15 minutes. I was very satisfied with his service. (1-5 stars) I would rate Kwaune a 5. More

Shane went above and beyond to make my buying experience easy. Very knowledgeable and professional. I would recommend Shane and New Port Richey Hyundai without reservations easy. Very knowledgeable and professional. I would recommend Shane and New Port Richey Hyundai without reservations More

Am disappointed from being years with Hyundai and left my car for almost 3 months to get the tail light ordered and fixed and after getting back my car had couple issues one of them is left my car with remot car for almost 3 months to get the tail light ordered and fixed and after getting back my car had couple issues one of them is left my car with remote which works fine locked all door getting back one of door want be lucked or open and have to do manual. And when I called them they said have to charge me 120 to diagnose and rest when the fixed which upsets me plus the car was full of bird xxxx due to parking for long time don't want even to check if the car ok or not . Even when you call them they don't care at all don't recommend in future. More