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Hyundai of Metairie - Service Center

Metairie, LA

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782 Reviews

782 Reviews of Hyundai of Metairie - Service Center

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September 21, 2020

I went for oil change and tire rotationThey took me I went for oil change and tire rotation They took me right away and the work was done in the time they said it would be done No other problems or is More

by jakema65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dehnel
September 18, 2020

Although this service visit exemplified the fast and courteous service I have grown to expect from Hyundai of Metairie, I couldn’t give a score of 5 because of my previous encounter leading to this visi More

by RBANKS29
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
September 18, 2020

A great experience. Cara kept me informed regarding the status of my vehicle. I was also given a recommendation of needed services and an estimated cost. More

by marioaustinsr1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
September 18, 2020

Cara was efficient as she always is!Very pleased with Cara was efficient as she always is! Very pleased with the service dept. I always have the confidence that my car gets thorough courtesy checks and More

by ESHOOTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was efficient, pleasant and kind. , Pat Dehnel
September 17, 2020

Nobody working the service center counters wore a mask. Nobody in the offices I had to walk past to enter the waiting room had on a mask. There’s a statewide mask mandate and the sign on the door says mask More

by unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Ledet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
Oct 12, 2020 -

Hyundai of Metairie responded

We apologize for making you feel unsafe in our store, we are striving in the unusual circumstances to make sure we understand today's climate. We are now having weekly company reminders sent out and site checks everyday. Thank you for reaching out and hope we will be able to earn your business in the future.

September 17, 2020

They had no problem changing the oil on my old clunker. Everyone was kind and helpful. Everyone wore masks and the waiting room was distanced. More

by Kyovsorochiiori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel, Miguel Rodriguez, Samuel Radford
September 16, 2020

Yes the work was done on my on my car in a xvideos way the only thing I didn't get a car wash Patrick say he was going to get me a free car wash when I come up there More

by mimikim6191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
September 16, 2020

Everything was wonderful and the employees are always fantastic. I would definitely recommend Hyundai of Metairie to my family and friends. And look forward to my next visit. More

by CYNDEEBEAR06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel, Miguel Rodriguez
September 16, 2020

I bring my car in for repairs. You diagnose the problem and cannot get parts. How can you run a service department and cannot get parts for repairs More

by Joe Bourgeois
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Pat Dehnel
September 16, 2020

I Had work done 2 mo ago, all of a sudden the exact same problem happened. 2 people work at the service desk, a man and a woman. The woman is always nice, the guy needs to work on his terrible attitude. An More

by K.A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
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