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Hyundai of Metairie - Service Center

Metairie, LA

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782 Reviews

782 Reviews of Hyundai of Metairie - Service Center

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April 27, 2021

Fast service, very communicative and helpful! The ability yo check the car status through the website was incredible. Tire change was great as well as the alignment. More

by Dltadlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I bought my Santa Fe last May and have come here twice for oil changes. Employees are friendly and efficient and the Service Department does a great job! More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

I always receive excellent customer service and the pricing is very reasonable. Cara is always smiling and very helpful in person and on the phone. I would recommend Hyundai of Metairie to anyone wanti More

by cbscarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
April 24, 2021

We were given an appointment. We waited 2 weeks, which was fine. Arrived before appointment time. We were there over over 3 hours before car was worked on....it was only 45 minute job. Once work was don More

by danielle.rosenfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
April 23, 2021

Cara, my service rep was very nice and made sure all my service issues were taken taken care of. I recommend Hyundai in Metairie for service. More

by bssalzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
April 23, 2021

Kyle and Steve both took care of my needs and I was able to meet with contractor find leak in my roof due to their help More

by caorge1163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serv, tech, Kyle and shuttle driver, Steve
April 22, 2021

Cara is very pleasant always helpful. I can’t really judge the quality of work it was an oil change and tire rotation. The work was done in the time estimated. More

by tcmorrantine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Great customer service and follow-up. They explained everything clearly and ended up saving me some money as it was still under warranty. Thank you More

by ajjaj623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dehnel
April 20, 2021

The staff at Hyundai of Metairie very helpful and courteous, If you have a problem with your car they will to solve it for you. More

by jmorgan41362757@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dehnel, Steven Washington
April 20, 2021

I suggest you have more service intake personnel on duty. They are so stressed out snd can hardly keep up with the line of customers. Many of us wound up sitting on the sales floor More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t see the young man above who helped me, but I could tell he was so stressed, Katrina Vance, Logan Kapit
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