Hyundai of Metairie - Service Center

Service was done quickly with no waiting. Staff was friendly and took care of my car with no problems. Do not have anything else to say. friendly and took care of my car with no problems. Do not have anything else to say. More

They were fast and efficient. I was informed of work completed to my car along with next oil change date. Recall was also completely done. completed to my car along with next oil change date. Recall was also completely done. More

Rudy Garza is our salesman who just sold us a new 2022 car. He is friendly and helpful. He spent time with us showing us all of the cool, safety features for the car. We also own a 2014 Sonata and have car. He is friendly and helpful. He spent time with us showing us all of the cool, safety features for the car. We also own a 2014 Sonata and have been very pleased with the service department over the years. More

The Very Besti recommended everyone I know to let The Very Best i recommended everyone I know to let Hyundai of Metairie be the place to choose a car from. It’ll make a difference The Very Best i recommended everyone I know to let Hyundai of Metairie be the place to choose a car from. It’ll make a difference More

No because it used to be run more efficiently and with the customer's experience just as important as the car service. Trying to book this appointment was a nightmare. Tired on line, by email and phone. the customer's experience just as important as the car service. Trying to book this appointment was a nightmare. Tired on line, by email and phone. More

They do good work. I get a loaner while they do my routine Maintenance. They are professional and very courteous. Now they are not cleaning cars being serviced because of covid. routine Maintenance. They are professional and very courteous. Now they are not cleaning cars being serviced because of covid. More

Efficient and safe service. Timely and efficiently dealt with a recall on the vehicle. All protocols were met and the work was done in a timely manner with a recall on the vehicle. All protocols were met and the work was done in a timely manner More

Caralynn Ledet was very friendly and gave me a timeliness after my engine blew up. She stayed in touch with details and answered all my questions in a timely manner. It was great to work with her as I live i after my engine blew up. She stayed in touch with details and answered all my questions in a timely manner. It was great to work with her as I live in Houston and the car broke down near the Metairid location. I would go back to this location! Thumbs up to Caralynn Ledet for great customer Service! Arthur Ayers More

Worst experience I have ever had with a dealership. I called and made an appointment for an oil change, check engine light, and key fob programming. I also had to tell the service writer what I needed wh called and made an appointment for an oil change, check engine light, and key fob programming. I also had to tell the service writer what I needed when I dropped off the car as nothing I told the call attended had been waited down in my appointment record. I had to drop off my car all day take an uber from metairie to uptown twice. When I went to pick up the car they informed me they couldn't program the key fob or check the engine codes as the light had turned off. I asked about the oil change and they didn't preform one as they stated they didn't know about it.... I had to spend 600+ on a new key fob. I asked to speak with a service manager and told him how frustrated I was that they didbt do the oil change and he went to go ralk to someone for about 10 minutes to come back and tell me there was nothing they could do. They offered to come pick up my car from my work in the morning.... I will never be back and I will tell everyone I know about my experience with the dealership. I wasted 80 in uber trips and a day without my car.... unexcepable. I tried to call the general manager about my experience and left a voice mail and he has yet to return my call. More

I live in New Orleans on the Westbank. The Harvey would be easier for me but your location was GREAT! I’ll take that drive all the time. be easier for me but your location was GREAT! I’ll take that drive all the time. More