Hyundai of Metairie

I would recommend this service facility with some hesitancy. I dropped the car off in the morning for just an oil change with a coupon for $29.95. When I went to pick up the car there was a bill fo hesitancy. I dropped the car off in the morning for just an oil change with a coupon for $29.95. When I went to pick up the car there was a bill for $55. The girl I spoke to in the morning said she did not remember me nor our conversation in the morning. Since the coupon was attached to bill they did adjust the price to match coupon. I prefer and will continue to get maintenance services at the dealership as long as coupons can be acquired. More

Everyone was very pleasant. The shuttle driver was a real old fashion gentleman. He opened and closed the door each time. The service people were very efficient and let me know what was needed old fashion gentleman. He opened and closed the door each time. The service people were very efficient and let me know what was needed More

Great work as always Fast service great price. Very clean. Very professional explains your check over and address items that your car needs and let’s you know the price clean. Very professional explains your check over and address items that your car needs and let’s you know the price More

They are always helpful and polite. Great People!! I do feel I should not be told how many words I have to write. 25 words feel I should not be told how many words I have to write. 25 words More

Everything went as expected and scheduled. Service was Everything went as expected and scheduled. Service was professional in a timely manner. There could be some additional complementary services to Everything went as expected and scheduled. Service was professional in a timely manner. There could be some additional complementary services to make it fabulous, but I’m still happy with the service. More

I brought my vehicle on for an oil change and recall. I was told when I made the appointment that it should take around 1 hour for both the oil change and the recall fix. It took 2 1/2 hours. I guess with was told when I made the appointment that it should take around 1 hour for both the oil change and the recall fix. It took 2 1/2 hours. I guess with COVID ramping up. They may have been short staffed. However, if this was the case, they should have let me know the wait was going to be longer than expected. More

Well I went to get my brake lights fix because they wouldn’t go off so the service tech fix the issue. So I left and had to turn around cause my car started shaking (wasn’t doing that before) and brake wouldn’t go off so the service tech fix the issue. So I left and had to turn around cause my car started shaking (wasn’t doing that before) and brake pedal was hard to push down also my traction light came on. I recommend the techs drive the cars around before handing the customers there cars back to make sure they complete the issue More

The service department staff are always friendly, very helpful and efficient! The service is timely and they are very accommodating even when I do not have a appointment! helpful and efficient! The service is timely and they are very accommodating even when I do not have a appointment! More

Service is always great and time of Labor is always awesome never there longer than I have to. The staff at the location is always friendly and professional. awesome never there longer than I have to. The staff at the location is always friendly and professional. More

My car was dropped off at 8:30 in the morning with a promise of returning within six hours -no one called me with updates at all - and then they closed for the night. My car was kept overnight and I had promise of returning within six hours -no one called me with updates at all - and then they closed for the night. My car was kept overnight and I had to call them only to find out that my car had not even been looked at! i picked up the car the next day with no apologies at the dealership. Of course full price- no reduction or even a keychain with apology or compliments With a 2013 car I have considered not paying for dealership service before —now I will definitely consider a local mechanic/service instead of the the Metarie dealership. George M More