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Hyundai of Metairie

Metairie, LA

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1,586 Reviews

5969 Veterans Blvd

Metairie, LA

70003

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Showing 1,586 reviews

November 03, 2021

When we came to this dealership it was just to look and the sales lady, Catrina, was amazing. We left and 30 minutes later turned around and went back to test drive and work up some numbers. The finance la More

by cam_cam_022002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tekesha Gray, Katrina Vance
November 03, 2021

Needed better customer service, didn’t follow through on anything correctly after deal was made. More

by dalexmorra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Broussard
Nov 03, 2021 -

dalexmorra responded

Tires were in terrible shape for a used car, which tells me when they are serviced before going on the lot, this isn’t done properly. All 4 tires were completely worn down, dry rotted and egging. I even found a nail in one tire. Had to come back twice to get tires put on, delaying sale a week due to dealerships failure to fix the job correctly. Ordered two tires at first instead of all four. This set the tone for not wanting to work with me because I called out the way they service vehicles. I had to point out this flaw before I drive off in a completely unsafe car with tires ready to burst. I will take my new Hyundai to Slidell for servicing because of this. Car also had no gas in it which I had to point out, the light was on. License temp tag wasn’t even on the car before I left. Just nobody really follow through on their job, nobody cares once the sale is either made or you are costing them time and money. Advice would be to do the job correctly at first and none of this happens.

November 03, 2021

This Dealership cares for my vehicle with professionalism. Also, the waiting area is comfortable and clean. More

by 181LABWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean R Delamore
November 03, 2021

Comfortable waiting area, good coffee. First service and seems as though it was properly done. More

by carbuyer82011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
November 02, 2021

Great experience I love my car! This is my 3rd Hyundai. Thank you very much More

by ANGELAJ_70068
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Broussard, Robert Demers
November 02, 2021

Cynthia was awesome, straight up and went the distance for my needs. Highly recommend for a great car buying experience More

by Tim Lawrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey McIntosh, Cynthia Rico
November 02, 2021

Service is expedient and while waiting for vehicle the surroundings are very comfortable.I appreciate the updates via phone text messages. More

by BARROWPp83@ gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
November 02, 2021

Good service. Work completed in a fair amount of time. Friendly and efficient staff. Very pleased. More

by AROTOLO_39
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
November 01, 2021

Service rep was very nice and listened to what I had to say about other issues More

by Tammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RIGOBERTO PINERA
November 01, 2021

Very efficient once you get to talk to your service person but getting in the garage is very difficult. The approach to the garage is incredibly narrow and so many cars are waiting to get in. More

by jerrie.vicari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Ledet
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