Hyundai of Metairie

Ljoyce was amazing And very friendly! She also knew more about the vehicles than i thought she would so i was indeed very impressed with her! was amazing And very friendly! She also knew more about the vehicles than i thought she would so i was indeed very impressed with her! More

Excellent I am a very satisfied customer and please with my vehicle . Thanks to Matthew Hollifield and Hyundai Metairie. I have already recommended Hyundai Met I am a very satisfied customer and please with my vehicle . Thanks to Matthew Hollifield and Hyundai Metairie. I have already recommended Hyundai Metairie to a few of my family and friends. More

ELANTRA SUPERIOR & DEALERSHIP EXCELLENT QUALITY WITH SUPERIOR ENGINEERING MAKE THIS THE BEST OF 30 CARS I HAVE OWNED, AT 82 YRS OLD. DEALERSHIP OPERATES LIKE CLOCKWORK & IS BEST I HAVE ENCOU QUALITY WITH SUPERIOR ENGINEERING MAKE THIS THE BEST OF 30 CARS I HAVE OWNED, AT 82 YRS OLD. DEALERSHIP OPERATES LIKE CLOCKWORK & IS BEST I HAVE ENCOUNTERED More

Happy customer Joe was an outstanding salesman. He was very friendly and knowledgeable. Never a hard sell, but gave us all the info we needed to make a decision. Joe was an outstanding salesman. He was very friendly and knowledgeable. Never a hard sell, but gave us all the info we needed to make a decision. He also made us feel like he will always be there for us as we enjoy the car for years to come. More

They do not care about service after the sell. The service here has been deplorable. I took my car in Tuesday morning for a 7:55 a.m. appointment. They never called me to give me any type of update The service here has been deplorable. I took my car in Tuesday morning for a 7:55 a.m. appointment. They never called me to give me any type of update on my car. Later that evening I called to see if there was some type of status update considering they didn't bother to call me. As usual I had to call several times to get someone on the phone because the service department always goes to voicemail. I called back on Wednesday morning to get an update and was told that they hadn't looked at my vehicle yet, despite my 7:55 a.m. Tuesday appointment. Eventually they did call me back to confirm that it was indeed a dead battery (my car is only two years old. purchased the Sonata brand new). They then told me it would cost $300 minus a prorated 25% warranty. Literally the warranty dropped from 100 to 25 in a matter of two months (that's not the real definition of prorated, but I digress). I ask for some time to do research so that I can make the appropriate financial decision. I spend the day looking elsewhere. Yes, I can get a battery cheaper with a better warranty from AutoZone, but ultimately decided to remain with Hyundai given the complexity of towing a dead car to another location, putting in a new battery and taking it back to Hyundai for recall updates. Long story short I call again early on Thursday morning. You guessed it - I received voicemail again. I left a message asking that someone call me back to inform me about the warranty on the replacement battery that I was about to authorize. It is now the end of Thursday and no one has called me back. This is of course a trend. When I wanted to purchase the Sonata two years ago this location's staff hounded me (I still have the emails). But when I need service I get nothing. I most certainly will not take my car back to this location for service. That's if I actually ever get it back from this visit. It's still sitting on their property dead, because I can't actually get through on the phone to authorize them to move forward with the repairs. Why not staff the service department with someone to answer the phones, like you do the sales team? I guess service after the sale is not necessary. More

Review Sales agent was Nicholas Olsen and he did a fantastic job. Went above and beyond service expectations. He was very informative and walked me through s Sales agent was Nicholas Olsen and he did a fantastic job. Went above and beyond service expectations. He was very informative and walked me through step by step for every question I had More

Great Experience The staff at Hyundai of Metairie were professional and very friendly. From the moment I walked into the door until I signed on the dotted line(s) eve The staff at Hyundai of Metairie were professional and very friendly. From the moment I walked into the door until I signed on the dotted line(s) everyone I met was extremely warm and caring and had a great attitude. I would highly recommend this dealership when looking to purchase a vehicle. More

Hyundai of Metairie This is the best dealership I have ever been to. They care for their customers and they work very hard to meet our needs. Very friendly, very professi This is the best dealership I have ever been to. They care for their customers and they work very hard to meet our needs. Very friendly, very professional, very detail oriented. More

Easiest experience ever I had a great experience. I told Phil what car my wife wanted and what our budget was and he left and came back once with exactly what I was looking f I had a great experience. I told Phil what car my wife wanted and what our budget was and he left and came back once with exactly what I was looking for. Easiest car purchase ever. More

EXCELLENT I WAS VERY PLEASED AND EXCITED ABOUT MY NEW CAR. THE SALESMEN AND FINANCIAL ADVISER WERE EXTREMELY HELPFUL AND CONSIDERATE. I HAVE BEEN DEALING WITH I WAS VERY PLEASED AND EXCITED ABOUT MY NEW CAR. THE SALESMEN AND FINANCIAL ADVISER WERE EXTREMELY HELPFUL AND CONSIDERATE. I HAVE BEEN DEALING WITH THIS DEALERSHIP FOR YEARS AND AM VERY HAPPY WITH THEIR SERVICE. More