Hyundai of Metairie

It took almost 2 weeks before a tech looked at my car and still could not diagnose the problem still could not diagnose the problem More

They do good work but seem very short handed and I often have to check on status of my car. However they are polite and courteous. have to check on status of my car. However they are polite and courteous. More

The service was terrible. I had to wait four days for my car to be looked at and another 6 days before I was able to get a rental car approved through Hyundai. I work across the lake so it was very hard for car to be looked at and another 6 days before I was able to get a rental car approved through Hyundai. I work across the lake so it was very hard for me to find a ride or borrow someone’s car. After two months of Hyundai having my car to replace the engine I finally get it back only to have more problems. When I got home from picking up my car I noticed that the fan was still running but I didn’t really think anything of it. The next day on my way home from work, my engine overheated message came up on the Causeway bridge! Luckily I was able to make it off the bridge without getting into an accident or the car blowing up on me. I called the service department to let them know what had happened and told them I would bring my car in on Monday morning since it was a Friday evening. When I brought my car on Monday after waiting for over two hours it was discovered that a clamp wasn’t tightened and the coolant was leaking out. I then left and noticed that my car smelled of gas. When I picked up my son from school about 4 hours later the gas smell was so strong so I immediately went back to Hyundai. It was then discovered that the fuel pump was laying on top of the engine!!! Talk about a real danger!! I’m very disappointed in how the service department handled my case and my car still smells of gas but the service manager told me that it would take a while for the gas to burn and the smell to go away. More

My car was not serviced while waiting for my key to come in. The car was there for a week and when I returned it still had low tire pressure and the oil was not changed. in. The car was there for a week and when I returned it still had low tire pressure and the oil was not changed. More

Great job! It was a great experience the communication was awesome. Everyone was nice and on fast. was awesome. Everyone was nice and on fast. More

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with More

Katrina was great and made my experience very easy I would recommend her to everyone would recommend her to everyone More

You all made the experience easy for my daughter who bought her car without a co-signer. Thanks bought her car without a co-signer. Thanks More

Dean from service department was great. Very customer oriented, helpful, a d with a great personality oriented, helpful, a d with a great personality More

Service department make customers feel more than special. Like you are their only customers. Thanks! Like you are their only customers. Thanks! More