Hyundai of Metairie

Extremely happy and satisfied with the service at Hyundai of Metairie in the New Orleans LA area. I just relocated from Seattle WA a month ago. I began to have transmission issues (known factory defect) bu of Metairie in the New Orleans LA area. I just relocated from Seattle WA a month ago. I began to have transmission issues (known factory defect) but the dealers in Seattle were unable to fix the problems. The vehicle, 2016 Tucson, would shake on acceleration, which was very noticeable, and would have a 1-2 second delay in acceleration. Two dealers in Seattle checked it but nothing was done and at the end, Hyundai of Seattle refused to even take the car in for further analysis and gave me a print out that pretty much said, “we know about the clutch issue, suck it up” In July we relocated to New Orleans due to military and drove 3500 miles in about a weeks time. The issue worsen, acceleration delay for longer to the point I almost got t-boned. Made an inquiry online, corporate called, took the car to Hyundai or Metairie, got the car tested, mechanics agreed with the issue, contacted Hyundai and got the clutch replaced. After owning the car for almost 4 years the car finally drives like new. No delay, no shaking, no issues. Service was amazing, car was carefully checked and fixed and now I get to love my car again. Great service and care from the entire staff. When it is time to upgrade, I will be looking at Hyundai again! Thanks!!! More

As always service is great and the place is very clean. I am a disabled driver so waiting for my car is great. Thank You, Irwin Royes am a disabled driver so waiting for my car is great. Thank You, Irwin Royes More

I was greeted by helpful friendly people. They were eager to address my needs. All employees I came in contact with were following the COVID guidelines. to address my needs. All employees I came in contact with were following the COVID guidelines. More

Went to have my scheduled oil change. Everyone was very nice, and they got my car back on time. Only waited 30 minutes. Would highly recommend! nice, and they got my car back on time. Only waited 30 minutes. Would highly recommend! More

Great Customer Service.!!!.Forgot my check in guys name and my cashier but they were very sweet. .Everytime i come i know my vehicle will get the best service .Found out i needed front brakes after my 30,0 and my cashier but they were very sweet. .Everytime i come i know my vehicle will get the best service .Found out i needed front brakes after my 30,000 mile service...it didnt take long to get me back on the road...Kudos!!!!Hyundai Of Metairie.... More

I had a great experience at Hyundai of Metairie the staff was very friendly. And the service was fast and convenient for me at the was very friendly. And the service was fast and convenient for me at the More

Cara was very pleasant, professional and helpful in getting my wife's Santa Fe fixed. I WILL recommend this dealership and Cara to others for any service needs. getting my wife's Santa Fe fixed. I WILL recommend this dealership and Cara to others for any service needs. More

Had to drop our car off unexpectedly around noon on a Wednesday when the trunk latch broke. They could not get to it until the morning and it was fixed and ready for pickup mid morning. Fast service at a Wednesday when the trunk latch broke. They could not get to it until the morning and it was fixed and ready for pickup mid morning. Fast service at a fair price. More

Logan went above and beyond assisting use with our new car purchase. His attitude is professional and kind. He answered all of our questions spot on. Job well done, Logan. Thank you car purchase. His attitude is professional and kind. He answered all of our questions spot on. Job well done, Logan. Thank you More

My said this was the best experience she has ever had at a dealership. She usually is a frazzled wreck when buying a car but this time instead of being angry or completely fed up and feeling like being in a a dealership. She usually is a frazzled wreck when buying a car but this time instead of being angry or completely fed up and feeling like being in a battle she left excited and in a new car for the first time in 15yrs. More