Hyundai of Meridian
Meridian, MS
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Disappointed.this is why many go out of town I had seen a vehicle online I was interested in and called to setup a meeting to test drive the vehicle. I arrived a couple of days prior to this beca I had seen a vehicle online I was interested in and called to setup a meeting to test drive the vehicle. I arrived a couple of days prior to this because I was anxious to see the vehicle. When I arrived, the vehicle had already been sold and there were no other ones on the lot, no one called to inform me or follow up with me. I inquired about the vehicle and was told I could have one ordered and it would be in within 24 hours, at most 72, so after negotiating with Chris we purchased the vehicle. While signing the papers the paperwork said vehicle would have less than100 miles on it. It did not arrive until Tuesday, and I had to be the one calling several times to be sure it was ready. I was told on Monday it would be ready to pick up by 3:30 no problem, so I left work early and called while I was heading there and was told the vehicle was not ready (after talking to several employees who just continued to pass the phone around). Same thing happened until Tuesday when I told them if it wasn't in by 6PM, that the papers would need to be voided because it was against the terms; the vehicle was in and for the first time Rebekah called me. On Wednesday they brought the papers for my husband to sign because he was at work when I came in, well the paperwork did not math the ones we had discussed and the man who brought them was unclear of the information and he said there was more for me to sign( and the people I signed with and picked up the car from knew I was going away for a work conference out of town), my husband did not sign the papers and we had to call and ask when we could come sign because no one bothered to contact us. We went to sign the paperwork a few days later and I did have to sign more paperwork. I guess my complaint is unorganized, unprofessional, lazy. Some of the employees were sociable to talk with and carry on a conversation but I was not there to make a friend I could hang out with... I was there to purchase a vehicle and hopefully have a place to do future business, but I'm sorry to say that is not the case. More
K jones Amazing customer service. Love my new Tucson. I have been using Hyundai for over 3 years now and I love it. I bought my last car from there and traded Amazing customer service. Love my new Tucson. I have been using Hyundai for over 3 years now and I love it. I bought my last car from there and traded it for my new car now. Very soon transition and everything was throroughly explained More
Happy Everyone was super friendly and helpful. I will be using Eddie for my future car needs. I love that it comes with it's first oil change for free! Everyone was super friendly and helpful. I will be using Eddie for my future car needs. I love that it comes with it's first oil change for free! More
I bought 2017 Hyundai Elantra Service was good just took extremely too long. Clinton was great very friendly and did what he could to help me. Rebekah Williams was great as well, v Service was good just took extremely too long. Clinton was great very friendly and did what he could to help me. Rebekah Williams was great as well, very good customer service. I was actually getting frustrated about how long it was taking but both Clinton Clark and Rebekah Williams made it better by being so nice and friendly! More
noneexcelant service excellent treatment. very satisfied. one item on invoice was not what I wanted. manger agreed to cancel the $ 2500.oo charge for a service contract. excellent treatment. very satisfied. one item on invoice was not what I wanted. manger agreed to cancel the $ 2500.oo charge for a service contract. I haven't heard from the company to date. I reall y do not want this service. More
. Clinton Clark was an amazing sales person. He really went above and beyond to find me my perfect car. Everyone was so friendly and nice. Clinton Clark was an amazing sales person. He really went above and beyond to find me my perfect car. Everyone was so friendly and nice. More
Stand by Hyundai stands by their word ,friendly, ask your opinion, listens ,explain well ,and the overall experience was very positive .love the color of th Hyundai stands by their word ,friendly, ask your opinion, listens ,explain well ,and the overall experience was very positive .love the color of the automobile.over all in all excellent More
Great company, great car! The level of customer service is outstanding. Clinton Clark greeted me before I even reached the front door to the dealership, and went the extra mile The level of customer service is outstanding. Clinton Clark greeted me before I even reached the front door to the dealership, and went the extra mile to make sure i was happy with the car. John Reyes also worked hard to make sure my financial requirements could be met. This is in stark contrast to the Ford dealership, who did not work with me at all in the financial aspects of the would-be sale of a comparably priced mustang just weeks earlier. More
Good people still work honestly and from the heart. Amber was great. I was bear feet after breaking my sandles. She smiled and said she had this happen to her before. I then felt more comfortable to Amber was great. I was bear feet after breaking my sandles. She smiled and said she had this happen to her before. I then felt more comfortable to finish shopping and WOW I bought a Tuson . I almost left because of those sandles. Her smile changed that. More
My new Sonata We had an awesome experience. The staff has always been good to us. The service department is fast and thorough. This is our second vehicle from this We had an awesome experience. The staff has always been good to us. The service department is fast and thorough. This is our second vehicle from this dealership and we have been satisfied with both. More