Hyundai of Louisville

This is a great dealership. The employees are friendly and informative but not pushy. Typically, I hate going to a car dealership because I always feel pressured to make a purchase immediately. My son w and informative but not pushy. Typically, I hate going to a car dealership because I always feel pressured to make a purchase immediately. My son wanted a Hyundai Sonata and he went to the dealership several times to look at cars. I went with him twice - the second time to help him purchase the Hyundai Sonata - and was not pressured either time. I was very impressed with the quality of the Hyundai Sonata my son purchased - I drive an Audi A4 convertible - and think we were treated with respect and consideration throughout the entire process. More

OUTSTANDING!!!! The staff was extremely friendly and helpful, which made the new car buying experience a pleasure. This is the second vehicle that I have purchased at Hyundai of Louisville. The first ex helpful, which made the new car buying experience a pleasure. This is the second vehicle that I have purchased at Hyundai of Louisville. The first experience left such a positive and lasting impression, that I purchased my second vehicle over the phone without actually seeing it. I knew that I would be well taken care of, and I was! I am a customer for life. What more can I say....... but KEEP UP THE GOOD WORK! More

First, I am an ex-car salesman from a dealer no longer in business, and they went under 35 years ago, but I still warn salesmen about it. We are to car salesmen what ex-smokers are to smokers, a royal pain i business, and they went under 35 years ago, but I still warn salesmen about it. We are to car salesmen what ex-smokers are to smokers, a royal pain in the neck. I came prepared to do battle even after reading the glowing reviews about the dealership. I must say, I was shocked...in a good way! I drove THREE different models, Elantra, Sonota, and Santa Fe. I never felt pressured to buy the most expensive model, which is rare. I took my time. Chauncy did tell me I would get a better price on Sonota or Santa Fe because of Elantra's superb mileage. They can command less of discount because they sell like hot cakes. Elantra also has taken over Consumer Reports #1 rated small car. However, the government rates it mid-sized because of interior room. But back to my purchase. I wound up buying a Santa Fe. They really do drive like a car. I also got the back-up camera feature, really nice when you are blind in one eye and have no depth perception. But the most outstanding feature of my visit, besides running out of gas on the Sonota test drive, a story Sandy will tell her grandchildren about someday I'm sure, was the staff. Everyone, and I mean everyone, bent over backward to make sure I was happy. I think they have a limbo bar in the back that everyone practices with everyday to hone those back bending skills. Seriously, I DO NOT impress easily, and I have to admit, they won a customer for life by their combined professionism and down home style. It's not easy to to both, especially dealing with people like me. Like I said, I can be a royal pain. My sincere thanks to Chauncy, who I hope tried the O'Bryan's fish I told him about, Barry Purcell, the best sales manager I have met to date, Sandy, who was a real trooper when we ran out of gas, and Tyler, who risked his life to rescue us with a mad dash across Dixie Hwy at 4:30 PM with gas can in tow. They are going to teach me how to use all the bells and whistles on my new Santa Fe this week. That should be an experience. I'm half blind, mostly deaf and non-techy. Good luck Sandy, you're gonna need it. In closing, I would highly recommend Hyundai of Louisville to anyone. If you can't buy a car here, you can't buy one anywhere. They truly will work with you and not pressure you into anything you don't want. Give them a try and tell Barry you read this review. Maybe he'll buy me a fish sandwich! Roger Sego More

I went in the store with the intent to just look and not necessarily buy that day, but Ulysses was very helpful, patient and wanting to make sure that I got to look at everything that I was interested in se necessarily buy that day, but Ulysses was very helpful, patient and wanting to make sure that I got to look at everything that I was interested in seeing, and making sure that I got all the answers to my questions. While I may have felt some pressure to buy from the 'sales manager', Ulysses never once projected one ounce of pressure, he was very mannerly/professional and seemed interested only in my needs of each particular car that I chose to look at. I did end up buying a car later that day, not due to the pressure but because we were able to work out a great deal. Thank you Ulysses for your help- I tend to walk away when I feel pressured, but you didnt exhibit any type of pressure or the need to get that car off the lot, your only interest was me getting exactly what I wanted. More

Everyone was very friendly and helpful. They were accomodating in every way. I walked in and told them that I wanted a car with front wheel drive that was good on gas, red, with a spoiler and sunroo accomodating in every way. I walked in and told them that I wanted a car with front wheel drive that was good on gas, red, with a spoiler and sunroof, and something that really had some get-up-and-go. They immediately took me to my new Hyundai Sonata SE Turbo and I loved it. More

We searched the internet first to find the car that we wanted. We looked on Autotrader.com and found a car we liked (and eventually bought). We called the store before we came in, and when we told someo wanted. We looked on Autotrader.com and found a car we liked (and eventually bought). We called the store before we came in, and when we told someone what we wanted to see, he replied, "I have just the guy for you. Let me know when you get in, and we'll put him with you", which he promptly did. On Friday, when we went in the doors were opened for us and even though we were already working with a particular salesman, other salesmen at the store were still very nice to us. We sat down with Rocky and talked cars. He showed us immediately the car we wanted, and didn't try to show us another car out of our price range, unlike some other dealerships we had been to. While we didn't buy the car Friday night, Rocky did work with his Finance Manager to try to get us an even lower rate for the car when we expressed that price was a concern. Rocky also promised us that while the price he was offering us Friday night was supposed to be ONLY Friday night, he would talk to his Manager and make sure that it stayed the same for us the next day, since we said we were pretty sure we wanted to purchase the car, we just wanted to shop around first and make absolutely sure. On Saturday, after visiting a couple of other dealers, we realized we did want the car at Hyundai of Louisville, and when we walked in, everyone treated us very well again. After committing to purchase the vehicle, Rocky only tried one time to get us to switch to letting HofL to finance our auto loan. We said that we were very happy with our current lender (which later changed), but thanks. He then referred us to Stuart, who was extremely helpful to us. We walked away very happy. However, on Monday, we found out that our bank got our quote mixed up, and our rate was not as secure as we thought. After we found this out, Stuart stayed late at work trying to get us a loan while on the phone. He then had someone follow up on Tuesday with us, and we wound up using HofL as our financier, via another lender. More

Barry and everyone I dealt with at the dealership were very friendly and helpful. I had a no hassle trade experience and got a very very great deal. If your looking for a new Hyundai or a great used car a very friendly and helpful. I had a no hassle trade experience and got a very very great deal. If your looking for a new Hyundai or a great used car at a very good deal, this is the place to go. Better yet before you go browse their website and you can ask Barry questions about anything before you go into the dealership. More

I recently purchased a new 2011 Sonata Limited. I dealt solely with Barry Purcell and had one of the best buying experiences I have ever had. Barry had to put forth extra effort to find the exact car I wan solely with Barry Purcell and had one of the best buying experiences I have ever had. Barry had to put forth extra effort to find the exact car I wanted and it was ready and perfect when promised. He devoted all the time necessary to go over every feature and answer every question. The car and the dealership performed well above reasonable expectations and I will return to them whenever another Hyundai product is considered. More

The sales person was very courteous and explained the new features of the new hyundai electra 2011. The general manager was very helpful in the financial aspect of buying the new car. We had previously owne features of the new hyundai electra 2011. The general manager was very helpful in the financial aspect of buying the new car. We had previously owned a hyundai electra 2002 and had really good service from it. We were concerned about the high mileage on our hundai 2002 and had been considering buying another car, preferably used. After we were told about the features of the new hyundai electra 2011, we decided we would trade. The 5 star rating really helped us decide, plus the financing. We have used this dealership to service our hyundai electra 2002 and have had excellent service from them. The hyundai electra 2002 was the first hyundai we had and we were very satisfied with the performance of it.This dealership went the extra mile from me driving the 2011 for the test drive to telling us the features. The manager worked with us on giving us a good price and the finance person was extremely helpful in explaining the terms of our loan. More

This was the best car buying experience that I have ever had. The employees at Hyundai of Louisville went out of their way to make the car buying experience painless. They did an excellent job of making su had. The employees at Hyundai of Louisville went out of their way to make the car buying experience painless. They did an excellent job of making sure that I was familiar with my new vehicle prior to leaving the lot. I would highly recommend this dealership to anyone. It was well worth the drive down from Cincinnati! More