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Hyundai of Louisville

Louisville, KY

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245 Reviews
The Huff Family Story I’m Adam Huff, President of Hyundai of Louisville in Louisville, Kentucky. For over three decades I have worked in the car business, owning and operating automotive franchises in Northeast Ohio: Fred Martin Superstore and Fred Martin Nissan. Hyundai of Louisville was added in an effort to expand our customer offerings and provide a great selection of new and used vehicles to the Louisville area. When the opportunity to purchase Hyundai of Louisville presented itself, I thought “Here’s a great franchise, selling quality vehicles in a wonderful community, not so different from where I come from.” I wanted to be a part of it! Alongside my brother and business partner, Duane Huff, we worked to purchase the dealership in late 2015. I wanted not only to be a part of your community, but to make it better. I am working hard to create a team of incredible Hyundai employees and a culture similar to that of our other locations. I hope to make the Hyundai of Louisville name synonymous with value, quality, professionalism, and outstanding customer service. Duane passed away in early 2018, a great loss to me both personally and professionally. With his passing comes a heightened passion for continued success of the businesses we have worked so hard to build. I work at the dealerships everyday with my adult children by my side. We are hands on and ready to serve our customers in any way possible. We promise to make your shopping experience fun and hassle-free. Life is hard enough, buying a great car shouldn’t have to be. We offer great cars, at great prices, delivered by great people. That’s our mission, and that’s our pledge to you as a new member of your community. We’re the Hyundai Car Guys, and we know cars! -Adam Huff Hyundai of Louisville has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers’ hectic schedules, and as always, Hyundai of Louisville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (502) 214-4200 if you have any questions or comments.
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6633 Dixie Hwy

Louisville, KY

40258

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Showing 245 reviews

August 03, 2023

Carlos was a wonderful person to work with. Made the long drive a pleasure to do More

by Babyann1973
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 04, 2023 -

Hyundai of Louisville responded

We're glad to hear that Carlos was able to give you a great experience and get you into the right vehicle! Thank you for coming out and shopping with us. We appreciate your business and we look forward to working with you again in the future!

July 07, 2023

Super smooth transaction with no hidden fees. Carlos was super to work with and made the drive worth it More

by Babyann1973
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 07, 2023 -

Hyundai of Louisville responded

Thank you for the kind words and for the 5-stars! We're happy to have earned your business and we look forward to seeing you again!

February 06, 2023

Very rude people. Poor communication skills. The vehicle was not described well at all. The truck wouldn't run. Waste of time More

by pearsonchris1989
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ashley St Pierre,Edward Elefritz
Feb 07, 2023 -

Hyundai of Louisville responded

Hi Chris. We're sorry your experience with us was less than 5-stars, but the account we have of the situation is different. According to our email trail you were upset because we would not take a $10,000 offer for a truck we had priced at $13,700. We are sorry that we were unable to come down to the price you had requested. Thank you for your comments.

Feb 08, 2023 -

pearsonchris1989 responded

No that wasnt the whole issue i drove and hour to see the vehicle. And it would hardly run. Your salemen knew there was issues with the vehicle as well.

January 19, 2023

My car was towed to the service department on a Saturday because it just cut off in the middle of driving. On Monday I called to see if they had serviced it to find out what was wrong, and they said that it More

by bigbeanie42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Jan 19, 2023 -

Hyundai of Louisville responded

Hello- Without knowing your name we cannot fully comment on your specific issue, but we do understand how frustrating it can be to find out how long it may take to diagnose and repair your vehicle. Unfortunately due to parts shortages and increased demand for Hyundai engine repairs like the one you describe, that is the current time frame customers can expect. While we are sorry this is happening to you, it is an industry-wide issue and not unique to our location. Thank you.

September 03, 2021

Dawntay was awesome to work with- very knowledgeable and expeditious in answering request/questions/texts/emails. Very fair trade in price. Entire transaction went very smoothly. Would highly recommend a More

by lwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawntay Porter, salesman & Herman, sales manager, David Jones
March 13, 2020

Came in to Louisville for the weekend and the first night we ended up with a flat tire on our new Palisade. I called the dealership first thing in the morning and spoke to Jason in Parts who located a replac More

by Karl
Recommend Dealer
Yes
Employees Worked With
Dustin (Service)
Mar 19, 2020 -

Hyundai of Louisville responded

Thanks for choosing Hyundai of Louisville for completing the tire repair. We're glad our service staff was able to handle the tire replacement right away. We appreciate the compliments and look forward to assisting you again!

November 08, 2019

Purchasing my new 2019 Tucson Night Edition was a breeze with Keith and I live out out state too (MD). I called him and told him what I wanted and asked for a price within 10 minutes I get a call back with More

by Gardner98
Recommend Dealer
Yes
Employees Worked With
Keith Linton
Nov 11, 2019 -

Hyundai of Louisville responded

Thank you for sharing about your car buying experience with us. We are pleased to hear how helpful Keith was in assisting you in finding the perfect car. We hope you enjoy your new vehicle when it arrives!

October 25, 2019

I leased a Kona on Oct. 10,2019 I found the entire team helpful in providing all the information I needed make a decision.. They seemed to like each other which made the whole experi More

by Pam
Recommend Dealer
Yes
Employees Worked With
Tony5 stars, David Jones,Eric Manion
Oct 30, 2019 -

Hyundai of Louisville responded

Thanks for sharing the great feedback on your fantastic lease experience with us! We're happy knowing that you enjoyed everything about your visit. Have an amazing time with your Hyundai Kona!

October 22, 2019

Amazing Experience I’ve been needing a new car forever and I finally decided to get one, right as I walked in, all of the guys were incredible! I had called beforehand More

by 🦄
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Derek, David
Oct 30, 2019 -

Hyundai of Louisville responded

We were happy to help you out with your new car purchase! Thanks for considering Hyundai of Louisville. Have a nice time!

September 06, 2019

Buying a car at Hyundai Of Louisville I had the pleasure of purchasing a 2016 Ford Fusion from salesman Eric Eliot. He went out of his way to make sure I got the best deal for the car. Eri More

by Tom Burch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Elliot, Sales, David Jones
Oct 30, 2019 -

Hyundai of Louisville responded

We love seeing our customers happy about our work! Thanks for choosing Hyundai of Louisville and we hope you're loving your vehicle!

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