Hyundai of Longview
Longview, TX
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216 Reviews of Hyundai of Longview
In a nutshell, their service after the sale is horrible, inconvenient, and makes you wish you had never bought the vehicle. I've had numerous issues with this dealership for a year now. Too many specifics t inconvenient, and makes you wish you had never bought the vehicle. I've had numerous issues with this dealership for a year now. Too many specifics to list, but everything from license plates, to service issues, and the xx warranty they set me up with. Read other folks reviews as well. My experience is not unique. More
Internet and advertised sales price is a not what you will pay! You need to be very careful doing business with this dealership. They will pull a bait and switch on you with the final numbers. Priced will pay! You need to be very careful doing business with this dealership. They will pull a bait and switch on you with the final numbers. Priced with a "market adjusted retail" because they are so popular and in high demand. Very shady business!! They are selling for over sticker. This is not what they advertise the sales price. Be very careful if you decide to do business with this dealership. They ended up trading the car to another dealership in the DFW area. Buyer beware!! More
I selected one star because I can’t move forward without a selection! The best CROOKS working as a team - at least they’re at the same place so you don’t have to worry about them being anywhere else! FINANC a selection! The best CROOKS working as a team - at least they’re at the same place so you don’t have to worry about them being anywhere else! FINANCIER ON DUTY is is inefficient, unfocused and lacks follow through BUT HE HAS THE OWNER Randall Noe’s FULL SUPPORT!! More
Out of all of the cars that I have purchased this has been the worst experience. First they hustle you into getting a car and when they do they do not want to acknowledge/honor their policies or return y been the worst experience. First they hustle you into getting a car and when they do they do not want to acknowledge/honor their policies or return your phone calls. After getting my vehicle I was never given my contract so I have been calling and messaging them trying to get it and either there's no response or I get the run around that it will be emailed. I have a coworker/friend going through the same issue trying to get her contract and her vehicle was purchased MONTHS ago. I have told everyone at my job and all friends. Honestly anyone that will listen and currently looking for a vehicle to not do business with this company because they are shady and do not put customers first. Your just a sale to them so please take it from me and save your self the trouble. Go somewhere else. More
This is the second vehicle that I have bought from Hyundai of Longview. They have the best customer service. Evan is a miracle worker!! I highly recommend Hyundai of Longview. Hyundai of Longview. They have the best customer service. Evan is a miracle worker!! I highly recommend Hyundai of Longview. More
All I can say is I recieved EXCELLENT service from start to finish. I met salesman Mr. Reggie King through an online inquiry followed up by a phone call. Reggie answered all my questions truthfully concerni to finish. I met salesman Mr. Reggie King through an online inquiry followed up by a phone call. Reggie answered all my questions truthfully concerning the condition of the exterior and interior of the used vehicle I was interested in and then texted pictures to me. I drove an 8 hour round trip trusting Reggie at his word not only about the condition of the car, but also the price and financial arrangements. With this being my 38th car purchase I'm very familiar with the antics you find at most dealerships which was not the case with Hyundai off Longview. Reggie acted not only in sales but as liaison between me and Mr. Brandon Sledge, the finance mgr. Everything happened as stated by Reggie and Brandon. I was at the dealership almost two hours starting from the test drive, through the paperwork in finance, and leaving. Reggie and Brandon are an excellent team for Hyundai of Longview and I would definitely drive there again for another purchase. More
Used Car Buyers Beware Internet pricing with this dealership is a total SCAM. You will NOT be able to get the car for the price advertised. Emailed with a salesman for 2 d Internet pricing with this dealership is a total SCAM. You will NOT be able to get the car for the price advertised. Emailed with a salesman for 2 days, confirmed everything about the deal - including that we had our own financing to which he said come on out and test drive and we can get the deal done. Drove 2 hrs to test drive the car. Car was great, but advertised at 37 miles, now has 1,200 - not a huge big deal, right? Also advertised that it was black, black interior - obviously not, pics show gray - again, no big deal. Test drove, loved it. Upon test drive return, I tried to confirm the internet price of $15,963. Was told he "really didn't know the price" but regardless, I would have to use their financing to get the internet price. THAT was my first major clue, but I thought I'd try to make it work. I gave them my pre-approved interest rates - said DO NOT run my credit unless you can beat that rate. They ran my credit and then came out and told me there was an ERROR on the internet pricing and the car price was REALLY $19,999....due to their "3rd party vendor" mistake, it was listed wrong and they won't honor the price it's listed at, $15,963. Tried to get me to finance through them at some astronomical rate and then just refinance with my bank in a few months...... WHAT THE ?#$%?????? How stupid do you think I am??? Even if I financed with them, they would not honor the internet price and yes, the price has been on the internet for weeks and is STILL on the internet as I'm typing this review. Please do your self a huge favor and don't buy from this dealership. I don't blame the sales people, they have to deal with what they are given - this falls directly to their finance and management. Stay away!!!! More
Went shopping for a new vehicle today, wasn’t going to buy, but the guys at HYUNDAI OF LONGVIEW made me such a good deal that I couldn’t resist!! THANKS R.J. and Mack!!! You guys are AWESOME!!! buy, but the guys at HYUNDAI OF LONGVIEW made me such a good deal that I couldn’t resist!! THANKS R.J. and Mack!!! You guys are AWESOME!!! More
Got to drive off in a new car My salesman name was Taylor. He was very polite and listen to what it was i wanted. I left very happy and excited to drive off in my new Hyundai Sant My salesman name was Taylor. He was very polite and listen to what it was i wanted. I left very happy and excited to drive off in my new Hyundai Santa Fe thanks Taylor More
Great place to buy a new car! Taylor Goll made buying a new car a very painless experience....I would recommend you go to him if looking to buy! It is worth the drive to Longview f Taylor Goll made buying a new car a very painless experience....I would recommend you go to him if looking to buy! It is worth the drive to Longview from Tyler- better deal for sure! More