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Hyundai of Lincolnwood

Lincolnwood, IL

3.6
633 Reviews

6747 N Lincoln Ave

Lincolnwood, IL

60712

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Showing 633 reviews

July 19, 2011

came in with no air conditioning 6,400 miles. told would have to come back on friday.service guy wouldn't even look under the hood (during the hottest week of the year) went home and called to complain to m More

by kennichols
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
service dept
Jul 21, 2011 -

Hyundai of Lincolnwood responded

Dear Mr. Nichols, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. We are disappointed to read your recent experiences were not to your liking. Even though your comments did not reflect the most positive experience, it is helpful to us in finding out where some of our weaknesses lie. I will share your comments with management and staff. We truly apologize for your experience and appreciate your business both past and hopefully future. Sincerely, D. Jaeger Customer Relations Manager (847)324-5892

June 13, 2011

Avoid this place at all cost! They will not call you back, apparently they do not need business. I was passed around to about 20 sales people over the phone and when I arrived I dealt with a completely More

by melantra11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many to remember
Jun 14, 2011 -

Hyundai of Lincolnwood responded

Dear Melantra11, We are very sorry you had this experience here at Grossinger Hyundai. Please provid me with more detailed information so that I can investigate your experience to correct our internal process or please contact me directly, Craig Andrea (General Manager) at (708)828-7457. Sincerely, Craig Andrea

Jul 19, 2011 -

Hyundai of Lincolnwood responded

Dear Melantra11, I'm glad you had a moment to read the email I sent you. Your email speaks of not being responded to, being frustrated and stressed during your visit to Grossinger Hyundai. This is absolutely not our intent at Grossinger. I only wished I had the opportunity to meet you before you left my dealership to address all of your concerns. Again, please accept my apologies. Should you have any interest in speaking with me, please call 708-828-7457. Sincerely, Craig Andrea General Manager

April 24, 2011

Nick was GREAT to work with! I highly recommend going to him and this dealership. He was no pressure and actually told me there were options (e.g. extended warranty) that he wouldn't sell me because he sim More

by mfkruse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schmit
March 05, 2011

My experience at Grossinger Hyundai was outstanding. I am extremely happy with the Sonata I purchased. My sales person, Nick Schmit was excellent. Anyone interested in buying a Hyundai should stop by an More

by Ed Gallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schmit
November 14, 2010

In a word, outstanding. Anthony, the manager, is a true professional. Our salesperson, Nineveh, also fantastic. Basically, here's how everything went down. I did most of the negotiating for my brother i More

by jonnewhyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Nineveh
November 11, 2010

My experience with this dealership was quite a pleasent one! My sales person Doug T was an exceptional young man and is an asset to this dealership. He listened to my needs and wants when purchasing my n More

by marytchernow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG T
September 18, 2010

I wanted to get a new Hyundai Sonata because I had been using one as a rental while my 2010 Buick LaCrosse, purchased from another dealer, was again in the shop. The original dealer, also a Hyundai dealer More

by fk1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nineva DeElie
July 16, 2010

They were very helpful and they were not pushy or They were very helpful and they were not pushy or annoying like other salespeople that I dealt with while trying to buy a car. They went above and b More

by army
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nineveh deeiel
July 16, 2010

They were very helpful and they were not pushy or They were very helpful and they were not pushy or annoying like other salespeople that I dealt with while trying to buy a car. They went above and b More

by army
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nineveh deeiel
June 07, 2010

Jonathan was great to work with, and the follow-up service from the dealership has been tremendous. We would not hesitate to use the services of Jonathan and the people at Grossinger Hyundai for futur More

by zoggosurvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Moscovitch
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