Hyundai of Lincolnwood

beware, stay way. I don't know why Carolyn Grossinger would ever led her name to such a xxxxxxx place. FYI, be prepared before you close your deal to at the last minute have the sales person pull out an would ever led her name to such a xxxxxxx place. FYI, be prepared before you close your deal to at the last minute have the sales person pull out an arbitration agreement for you to sign. Nice scummy, bottom of the rung business practice. I live just a few blocks from the dealership and will never step in its doors again. Nor any other Grossinger dealership. More

customer service sucks when you first drive in. They do not even great and just sit you in the lobby without asking what you need done. when you are given a wait time its not accurate and then you dont eve not even great and just sit you in the lobby without asking what you need done. when you are given a wait time its not accurate and then you dont even get your car fixed with certified machanics. i will never go back to them again. More

Stay away from Grossinger Hyundai and Kia !!!! I Stay away from Grossinger Hyundai and Kia !!!! I called about a new 2012 Sonata they had advertised and talked to Dana who made an appointment for Stay away from Grossinger Hyundai and Kia !!!! I called about a new 2012 Sonata they had advertised and talked to Dana who made an appointment for me with LeShawn. I asked how many they had at this price and was told they had at least 5 at the same MSRP. I offered to give a debit card to hold a vehicle (any color) but was told that was not necessary. This was at 4pm.I drove 60 miles (one way)only to find out that there was only one car at that price and they "couldnt even come close" on the price of any others with the same MSRP. Upon leaving, I also had the ad for the new 2012 Kia Optima LX (the Kia dealer is across the street) so I called and once again spoke with Dana. I didnt tell her who I was I just said I was inquiring about the Kia that was advertised. She explained about the car, even stating that it was Red and confirmed stock number. She asked me if I'd like to make an appointment to test drive it and I asked her if the car was still available and she said "Yes it is here on our lot" I told her great, I was across the street at the Hyundai dealer and would be there in 2 minutes. Well there was no car there, it was supposedly sold early that morning. I asked to see a manager and waited 20 minutes, then was told he was on a test drive. What GM of a car dealer goes on test drives ?????? I was furious and left. I went to Family Hyundai in Tinley Park, who gave me a great deal and were very nice. I will be contacting Hyundai USA on Tuesday to formally lodge a complaint as well as the BBB. This, in my opinion, is "Bait and Switch" which I believe is illegal, and will do everything in my power to keep other would be buyers from getting scammed. More

After graduating from college I purchased a new 1991 Hyundai Excel from Grossinger Hyundai. In 1991 I experienced no problems with the dealership - positive experience. After 20 years, I returned to G Hyundai Excel from Grossinger Hyundai. In 1991 I experienced no problems with the dealership - positive experience. After 20 years, I returned to Grossinger Hyundai and purchased a new 2012 Hyundai Elantra Limited for my wife, which she loves! No hassles, no problems - another positive experience. I would recommend Grossinger Hyundai to anyone in the market for a Hyundai. More

came in with no air conditioning 6,400 miles. told would have to come back on friday.service guy wouldn't even look under the hood (during the hottest week of the year) went home and called to complain to m have to come back on friday.service guy wouldn't even look under the hood (during the hottest week of the year) went home and called to complain to manager. told to come back. sat for three hours and never given an update. watched "judge judy" and "dr phil" if you're going to have those shows on think of serving alcohol. handed keys with no paper work. was told it would be mailed. not a fun day. just read in todays paper hyundai is rated #1 in customer loyalty. so your cars makes people happy. now if the employees would step up. really does anyone there smile.hey you're #1 be happy. More

Avoid this place at all cost! They will not call you back, apparently they do not need business. I was passed around to about 20 sales people over the phone and when I arrived I dealt with a completely back, apparently they do not need business. I was passed around to about 20 sales people over the phone and when I arrived I dealt with a completely different salesperson. It was very frustrating and stressful dealing with the salesperson. She did would not give me straight answers. It was a total waste of my time. Needless to say I did not purchase anything from them. More

Nick was GREAT to work with! I highly recommend going to him and this dealership. He was no pressure and actually told me there were options (e.g. extended warranty) that he wouldn't sell me because he sim him and this dealership. He was no pressure and actually told me there were options (e.g. extended warranty) that he wouldn't sell me because he simply didn't think it was necessary (eventhough he would make a higher commission). That in my book is about as honest as it gets. More

My experience at Grossinger Hyundai was outstanding. I am extremely happy with the Sonata I purchased. My sales person, Nick Schmit was excellent. Anyone interested in buying a Hyundai should stop by an am extremely happy with the Sonata I purchased. My sales person, Nick Schmit was excellent. Anyone interested in buying a Hyundai should stop by and ask for Nick. The dealer number is 847.324.5865. More

In a word, outstanding. Anthony, the manager, is a true professional. Our salesperson, Nineveh, also fantastic. Basically, here's how everything went down. I did most of the negotiating for my brother i professional. Our salesperson, Nineveh, also fantastic. Basically, here's how everything went down. I did most of the negotiating for my brother in law before I entered the dealership. Upon entering the dealership, Anthony greeted us with a big smile and was genuinely happy to see me. He called over Nineveh who, also with a smile, thanked us for coming in. Nineveh grabbed the 2011 Sonata for a test drive and handed over the keys. We loved the car. The trade in process was easy and no hassle. It was time for paperwork and I needed to run out to walk the dog. Because my bro-in-law needed to sign all the paperwork and he was my ride, I needed a loaner. No problem. They loaned me a car to drive to the city. Just outstanding friendly service. They are both incredibly knowledgeable and friendly. I would recommend them 100%. More

My experience with this dealership was quite a pleasent one! My sales person Doug T was an exceptional young man and is an asset to this dealership. He listened to my needs and wants when purchasing my n one! My sales person Doug T was an exceptional young man and is an asset to this dealership. He listened to my needs and wants when purchasing my new 2011 Sonata. He offered me a good deal and was not pushy at all. He was quite professional and personable at the same time. I felt comfortable and not pressured which prompted me to buy from this dealership! Sincerely, Mary M. Tchernow p.s. I would definitely recommend to my family and friends to purchase from him. More