Hyundai of Lincolnwood

Very helpful staff and very courteous it was a pleasure to do buisness with this dealership. sales staff was friendly, helpful, and courteous. helped get me into a new car when most dealer it was a pleasure to do buisness with this dealership. sales staff was friendly, helpful, and courteous. helped get me into a new car when most dealers had turned me down. More

They won't stop calling Must have been a mix up because the car advertised didn't match the VIN, different make and models. So, I went somewhere else to buy a car. They haven Must have been a mix up because the car advertised didn't match the VIN, different make and models. So, I went somewhere else to buy a car. They haven't stopped calling me since. I've repeatedly told them that I'm no longer in the market, and to remove my contact info. It's been four months of calls! More

My mother was looking for a car and decided to travel to Grossinger Hyundai as opposed to other dealerships one day. Mike stopped her and helped her out at the dealership. He was very and and helpful and he Grossinger Hyundai as opposed to other dealerships one day. Mike stopped her and helped her out at the dealership. He was very and and helpful and helped her decide on an Elantra, but my she was going to go back home and bring me later that day so I could have the final word on the car. As she waited in the front for a cab, someone called her back inside the dealership and asked her what she was doing. Mike offered to drive her back home, but the manager said to take his car and handed him the keys to a Hyundai Genesis to take her home. (Talk about serious customer service!) When me and my mother got back to the dealership that day, we went to the lot, chose the car, and filled out all the paperwork relatively quickly despite some fax slowdowns with State Farm. Everyone there was nice and very friendly toward us. This is a great dealership to go to if you're looking for a car. I'm absolutely in love with this new Elantra as I try to get used to it. I you can ask for Mike! More

I came to this dealer because of the good reviews I heard from others. In addition, upon visiting the dealer I was greeted courteously and felt comfortable with my transaction. The service I received was ex from others. In addition, upon visiting the dealer I was greeted courteously and felt comfortable with my transaction. The service I received was exceptional and they were willing to adapt to my needs; particularly, on my need for leather upholstery due to my child's allergies. The dealer representative that we worked with offered us options that we could work with and were interested in. He was very knowledgeable and was willing to go the extra mile in making sure us, the customer, came out happy. More

I had a great experience at Grossinger Hyundai. Alex Reynolds, in particular, made me feel very safe and comfortable throughout my car-buying experience. I am a recent college graduate and this vehicle Reynolds, in particular, made me feel very safe and comfortable throughout my car-buying experience. I am a recent college graduate and this vehicle is my first large purchase that I made on my own. Alex was aware of this, and did everything he could to accomodate to my needs. I felt he was honest, open, and truly cared about finding me the best car possible. I would definitely recommend going to Alex in the future. More

outstanding service. Server dealers said not to go to Grossinger and gave negative comments, but I found them to be outstanding, the very best price, and good customer service. They didn't pressure me Grossinger and gave negative comments, but I found them to be outstanding, the very best price, and good customer service. They didn't pressure me to buy extras and the car was great. I believe they are really trying to improve the dealership. I met the general manager and owner which is nice to make the personal connection. Great job Alex. Give them a try. Dr Dan. More

beware, stay way. I don't know why Carolyn Grossinger would ever led her name to such a xxxxxxx place. FYI, be prepared before you close your deal to at the last minute have the sales person pull out an would ever led her name to such a xxxxxxx place. FYI, be prepared before you close your deal to at the last minute have the sales person pull out an arbitration agreement for you to sign. Nice scummy, bottom of the rung business practice. I live just a few blocks from the dealership and will never step in its doors again. Nor any other Grossinger dealership. More

customer service sucks when you first drive in. They do not even great and just sit you in the lobby without asking what you need done. when you are given a wait time its not accurate and then you dont eve not even great and just sit you in the lobby without asking what you need done. when you are given a wait time its not accurate and then you dont even get your car fixed with certified machanics. i will never go back to them again. More

Stay away from Grossinger Hyundai and Kia !!!! I Stay away from Grossinger Hyundai and Kia !!!! I called about a new 2012 Sonata they had advertised and talked to Dana who made an appointment for Stay away from Grossinger Hyundai and Kia !!!! I called about a new 2012 Sonata they had advertised and talked to Dana who made an appointment for me with LeShawn. I asked how many they had at this price and was told they had at least 5 at the same MSRP. I offered to give a debit card to hold a vehicle (any color) but was told that was not necessary. This was at 4pm.I drove 60 miles (one way)only to find out that there was only one car at that price and they "couldnt even come close" on the price of any others with the same MSRP. Upon leaving, I also had the ad for the new 2012 Kia Optima LX (the Kia dealer is across the street) so I called and once again spoke with Dana. I didnt tell her who I was I just said I was inquiring about the Kia that was advertised. She explained about the car, even stating that it was Red and confirmed stock number. She asked me if I'd like to make an appointment to test drive it and I asked her if the car was still available and she said "Yes it is here on our lot" I told her great, I was across the street at the Hyundai dealer and would be there in 2 minutes. Well there was no car there, it was supposedly sold early that morning. I asked to see a manager and waited 20 minutes, then was told he was on a test drive. What GM of a car dealer goes on test drives ?????? I was furious and left. I went to Family Hyundai in Tinley Park, who gave me a great deal and were very nice. I will be contacting Hyundai USA on Tuesday to formally lodge a complaint as well as the BBB. This, in my opinion, is "Bait and Switch" which I believe is illegal, and will do everything in my power to keep other would be buyers from getting scammed. More