Hyundai of Lincolnwood

Classic sleazy dealer tactics at this place. Advertised a car at $25,995. When I asked for a total out the door price, they said they only negotiate in person. I said I wasn’t asking to negotiat Advertised a car at $25,995. When I asked for a total out the door price, they said they only negotiate in person. I said I wasn’t asking to negotiate, I just wanted to know the cost of the car. It took over 6 hours for someone to finally give me an answer. This was after I was asked 5 times when I wanted to come in. I explained I lived 2 hours away and would need to know all of the information prior to making the trip. When I finally said I was going to go elsewhere, I received the information I asked for. It could have taken 5 minutes, but instead took 6 hours! There were two fees added in. One was a paint protector called Xilon and the other was some sort of theft deterrent. Combined, they were over $4000! When I said I didn’t need either one, I was told they were already on the car. Advertise at a low price, then add fees for stuff the customer doesn’t want, just to Jack the price up. I was immediately offered $1,000 off of the two items once I questioned them. No thanks. I’m taking my business elsewhere, sand would suggest that everyone should Run, not walk away from this dealership. This is why car dealers have bad reputations. More

I have been a customer since before the change on management, about 3 years, now. I recently went in for regular servicing and was handled by Fredrik Kraft. He was new to their dealership and service management, about 3 years, now. I recently went in for regular servicing and was handled by Fredrik Kraft. He was new to their dealership and service department. I do want to emphasize that even though new at this dealership, Fredrik has 25+ years in the auto/service shop space. After our first run-through discussion, it seemed like my bill would be in the $500 range. My car is over 6 years old and I bought it used. However, at the end of the day, my total bill was less than $70. Fredrik was not just personable, knowledgeable, and super-friendly, he managed to bring my cost down significantly. Now, that's customer service. In addition, he did nail the time I'd have to wait ahead of time, which was super helpful. I had brought my laptop and got work done while I waited. I am falling more in love with Hyundai of Lincolnwood each time I go for servicing. Thank, Fredrik, and thank you, Hyundai of Lincolnwood. More

Could not have had a better experience working with Erik. I absolutely love my 2023 elantra! Thank you Erik and team for getting me in the best car!! I absolutely love my 2023 elantra! Thank you Erik and team for getting me in the best car!! More

This place cost me $200 and did absolutely nothing. They are basically con artists. They wouldn't uphold my warranty after my car had a massive engine failure, on the highway, due to a recall that ALMO They are basically con artists. They wouldn't uphold my warranty after my car had a massive engine failure, on the highway, due to a recall that ALMOST GOT ME KILLED, but all they would tell me was that after waiting 2 weeks for a service appointment and having it towed there (costing me $100) they wouldn't even look at it without charging me 3 hours @ $175/hour. They would not say or guess or give me ANY information on whether this would be covered under the warranty (less than 10 years and under 100,000 miles) or my insurance or anything. This is AFTER another mechanic from the first place I had it towed to already told me "this is an engine failure due to a recall issue and should be covered under warranty by Hyundai" - they would not even look at my car or my records to verify any of this or help in any way. They told me to tow it out again ASAP "or else" - cost me another expensive tow. My car is basically junk, and they wouldn't even TALK to me or explain anything or work with me on it, NOTHING. Don't buy from them, and don't take vehicles to them. Absolutely heartless, and useless. More

Worst dealership ever. Do not work with them. They are dishonest and will screw you over. They will invent things that are wrong with your car that aren't actually wrong th Do not work with them. They are dishonest and will screw you over. They will invent things that are wrong with your car that aren't actually wrong then charge you double what anyone else charges for the same service. Avoid Hyundai of Lincolnwood like the plague. I'm not kidding. You will regret it. Go anywhere else. More

Service center has been jerking me around for two months now cards under warranty. All documents provided they keep lying about what is going on. Still having issues with my vehicle and they are not helpful now cards under warranty. All documents provided they keep lying about what is going on. Still having issues with my vehicle and they are not helpful. More

Worst place no price match inventing some new stuff so they can charge you for would never buy there they can charge you for would never buy there More