Hyundai of Lincolnwood

Good finance manager, poor knowledge and responsibility of salesperson The salesperson failed to explain the features of the vehicle I purchased and told me that my car would have CarPlay but it did not. He also did not c The salesperson failed to explain the features of the vehicle I purchased and told me that my car would have CarPlay but it did not. He also did not contact me, when advised by his finance manager and also when I personally came to the dealership to ask why the CarPlay was not working in my vehicle, not knowing that the model I bought did not actually have it. I liked working with Lisa, the finance manager (I think) because she was knowledgeable about the services and responsive to my needs. However, I still don't have information on how to make the monthly payments on the car loan. Previously, another dealership sent me a payment book with detailed information on how to make monthly payments with the bank that gave me the loan on the same day I purchased a previous vehicle (Hyundai McGrath). I am disappointed that I did not get the feature I was promised (CarPlay, but it is probably not necessary in the long term. I just wish the salesperson knew that the vehicle I bought didnt have it) and that I still don't know how to make payments on this car, as I have not gotten anything in the mail. More

Customer This was a great experience! Enjoyed the staff who helped with my new vehicle purchase. The staff took pics and video with and for me. I'll never forg This was a great experience! Enjoyed the staff who helped with my new vehicle purchase. The staff took pics and video with and for me. I'll never forget this great experience! More

Purchase Worked well with Anna. Test drove several vehicles and went through many options. She took the time to look at many options with my wife and I. Called Worked well with Anna. Test drove several vehicles and went through many options. She took the time to look at many options with my wife and I. Called me back afterwards as well. More

Good good dealership. good sales person. goodness everywhere. Steve rules. have I hit 25 word minimum yet? if not, Ghostbusters is the best movie ever crea good dealership. good sales person. goodness everywhere. Steve rules. have I hit 25 word minimum yet? if not, Ghostbusters is the best movie ever created. thank you. More

Great service Angelina was wonderful to work with not only did she go above and beyond! So did her Sales Manager Corderro. :-) They both worked every angle possible Angelina was wonderful to work with not only did she go above and beyond! So did her Sales Manager Corderro. :-) They both worked every angle possible to make sure I drove off in a vehicle and happy about my purchase. Thanks y’all More

Well made I had Hyundai made vehicle,enjoyed every day. Again I purchased Genesis with lots of new features. Thanks to Grossinger Hyundai dealer at Lincolnwood. I had Hyundai made vehicle,enjoyed every day. Again I purchased Genesis with lots of new features. Thanks to Grossinger Hyundai dealer at Lincolnwood.I will enjoy driving this "Genesis" More

I got a DEAL Trovoy went above and beyond to meet my budget and car type From choosing car accessories to the financing. Thank you. Im finally off the bus!!!! Trovoy went above and beyond to meet my budget and car type From choosing car accessories to the financing. Thank you. Im finally off the bus!!!! More

Great job! Chelsea was great! She answered all of my questions and made me feel comfortable buying the car I loved! Customer service was great! They have the Chelsea was great! She answered all of my questions and made me feel comfortable buying the car I loved! Customer service was great! They have the best coffee in the midwest. More

Survey I like shopping here for my car needs, its a friendly atmosphere and the sales person really tries to work with me. I would and have recommended ths d I like shopping here for my car needs, its a friendly atmosphere and the sales person really tries to work with me. I would and have recommended ths dealership to friends and family. My mom also drives a Toucan. More

Excellent Service Wonderful customer service willingness to help get the car of my choice. Like to incentives and warranties that they have to offer and free car washes Wonderful customer service willingness to help get the car of my choice. Like to incentives and warranties that they have to offer and free car washes. More