Hyundai of Lincolnwood

Professional courteous service. Josh, the service manager was fantastic provided timely updates, Fast turnaround service. Return the car and clean and refreshed condition With initi Josh, the service manager was fantastic provided timely updates, Fast turnaround service. Return the car and clean and refreshed condition With initial service completed. The amenities and waiting room were pleasant and offered comfortable seating, TV, refreshments. The experience was that of a five star hotel lobby More

Had a great experience at Hyundai Lincolnwood. Fast and affordable services. Professional staff and customer service. Fast and affordable services. Professional staff and customer service. More

They got me an efficiently. Took care of my issues. At one point I had to make a call because I had incorrectly filled something out on the contract. Josiah took great care of m Took care of my issues. At one point I had to make a call because I had incorrectly filled something out on the contract. Josiah took great care of me! Another satisfied customer! More

People are very kind and helpful! Everyone offered me enough information and tried to help to buy a car quickly, also smooth process for financing! Everyone offered me enough information and tried to help to buy a car quickly, also smooth process for financing! More

Everything was fine with my appointment except they forgot to hand me my key or tell me where it was. I had to return to find the key. Wasted time. forgot to hand me my key or tell me where it was. I had to return to find the key. Wasted time. More

I had a terrible experience at Hyundai of Lincolnwood and would not recommend this dealership for service. I scheduled an appointment to address two recalls (tow hitch and wiper) and an oil change. I and would not recommend this dealership for service. I scheduled an appointment to address two recalls (tow hitch and wiper) and an oil change. I explicitly told them in advance that I was not interested in the third recall (a software update) due to time constraints, and they assured me this was fine. Additionally, I mentioned I had a better price for the oil change from Take 5 ($69.95), and they agreed to match it. When I arrived for my appointment, I was met by a service advisor named James, whose attitude and service were unacceptable. He told me they could not perform only the two recalls and insisted they had to do all three. He also reneged on the agreed price match for the oil change. This dealership completely wasted my time. They either lack basic communication skills or knowingly mislead customers. Avoid this place if you value your time and want straightforward, reliable service. More

This has got to be the worst run dealership in the nation. What a circus filled with clowns. I brought vehicle in on a service campaign and was told I could wait for it. After 4 hrs of waiting for nation. What a circus filled with clowns. I brought vehicle in on a service campaign and was told I could wait for it. After 4 hrs of waiting for it, was told it would be done tomorrow. Got a ride home and returned the next morning assuming vehicle would be “done” as told by their well trained and knowledgeable service advisor. (Sic). Never assumed done meant it would be started the next day. Big difference time and inconvenience wise right?? Never again. Never again Hyundai of lincolnwood. This place needs to turn out the lights and board up its windows and stop screwing over the public. This place must have some kind of work release program going on for where it gets it’s employees from!!! More

light not working only sometimes told them it was not the bulb as i had changed bulbs when i went to pick up car they said it was only a bulb talked to bobby brown as he is over service told him it was n the bulb as i had changed bulbs when i went to pick up car they said it was only a bulb talked to bobby brown as he is over service told him it was not the bulb he was not helpful adn said he belived his service man on way home warning light came saying to check break light that they said was ok More

Service department totally useless. Had an appointment was greeted asked what service I was there for . I explained I needed an oil change and tire rotation. was told it would be about Had an appointment was greeted asked what service I was there for . I explained I needed an oil change and tire rotation. was told it would be about an hour to 1 1/2 at most. Two hours later car was done got to cashier was told they only had me down for an oil change. Offered to do the tire rotation but it would be another Hour at an additional cost, I declined then they offered to do it for free again for an additional hour + waiting I passed. Paid and left. pulled over a few blocks latter looked at my receipt noticed I was overcharged by $10 went back asked why they didn't know then said it was because the parts were more expensive for my car. I'xx AN OIL CHANGE!!! So where is this additional cost posted for me to know ahead of time, they couldn't tell me. So was told I would receive a $10 Credit on my card. We'll see, if not I'll just do a chargeback. But I will NEVER used this service department again. Oh anr the sticker in the window said I'll need another oil change I 5 months or 5000 miles. Synthetic oil is good for 7500 - 1000 so about a year time. S do yourself a BIG favor and go else were for this was not their 1st screw up with service More

They have this new parts manager A. The parts department, under his claim, will not take parts back as special order. I told him we talked to some one already on the phone who agreed t The parts department, under his claim, will not take parts back as special order. I told him we talked to some one already on the phone who agreed to take it back, that is why I went in. He decided he has to charge a 30% return fee. For a long time customer, I feel very unhappy with this new manager, and the newly enforced old policies. To which I say we will keep the parts and never buy again. He seems pleased and OK. More