Hyundai of Las Vegas
Las Vegas, NV
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Scotti provided excellent customer service as usual. She always goes above and beyond expectations. She is the reason I keep coming back as opposed to going to a different, closer dealership. She always goes above and beyond expectations. She is the reason I keep coming back as opposed to going to a different, closer dealership. More
I had an awesome experience with the whole process of getting my new car. I already knew what size car I wanted, I just needed Hadi to help me break down my options on which model and color. I ended up g getting my new car. I already knew what size car I wanted, I just needed Hadi to help me break down my options on which model and color. I ended up going with 2026 Tucson in Rockwood Green. The process was smooth, and I was out within 2 hours of the sales! More
Terrible Experience! I thought everything was fine and dandy to start, however when I got to finance after I had signed paperwork. I was shocked to hear the finance per I thought everything was fine and dandy to start, however when I got to finance after I had signed paperwork. I was shocked to hear the finance person I was working with (Dave Maybe?) advised me to stop before I left Vegas to check my tire pressure and oil because he knew I had a 600 mile drive home. He basically told me that their dealership service department was trash without saying those direct words. At this point I'm horrified, so I do as he advised and stopped and checked the oil and tire pressure before I left town, but didn't notice anything out of the ordinary on the shiny oiled tires. Of course about 400 miles into my trip my low tire pressure light flashes on and I became frantic I was on a 2 lane highway in the middle of nowhere with no shoulder and no cell service. Luckily I made it home, but upon inspection in the morning light I discovered 2 significant gashes in the side wall of one of the tires that had been heavily oiled down with tire oil. I feel this dealership sent single woman on a 600 mile trip home on a desolate highway possibly aware that the vehicle may not be up to safety standards. I'm absolutely horrified with this experience and I'm just thankful to be alive. In my opinion they are true scoundrels and I wouldn't send my worst enemy to this dealership. More
Bryan did an excellent job informing me of what was wrong with the engine. Sent me analysis and what was needed along with estimated cost. He checked warranty and found out the issue causing the oil leak with the engine. Sent me analysis and what was needed along with estimated cost. He checked warranty and found out the issue causing the oil leak was under warranty. Very happy with his service. More
Hyundai has consistently provided me with excellent service! Scotti takes excellent care of me each time I bring my car in, and with all the traveling I do, it's been a lot. service! Scotti takes excellent care of me each time I bring my car in, and with all the traveling I do, it's been a lot. More
Sales people were very friendly and professional. But always make sure you do your research before you come to the negotiating table. They tried to charge me for a smog fee on an EV, and then tried t But always make sure you do your research before you come to the negotiating table. They tried to charge me for a smog fee on an EV, and then tried to get me to pay for used car certification ("It is the cost to recondition the vehicle to meet safety and mechanical standards as well as preparing the vehicle for certification by a master tech certified by Hyundai.") but I reminded them that legally, if a car is advertised as "Certified," the cost of that certification must be included in the advertised online price. Voila, the surprise charge went away, like magic. Other than that, everything was fine, and the after-sales communication and support was outstanding. More






