Hyundai of Kirkland - Service Center

I purchased a Ford Fusion two years ago and I am delighted. The Service department has been extremely polite,explaining to me what they were doing and how long it would take.Kevin has been a gentlem delighted. The Service department has been extremely polite,explaining to me what they were doing and how long it would take.Kevin has been a gentleman, answering my questions with kindness and respect.All of my service calls will be with this dealership. More

I brought my mustang gt in for warranty service at Ford of Kirkland about a year ago and had a very positive experience working with Kevin Paddock. He was very informative and spent a good deal of time wit of Kirkland about a year ago and had a very positive experience working with Kevin Paddock. He was very informative and spent a good deal of time with me checking out the entire car and diagnosing the possible cause of the problem. He called me several hours later to explain that his team thinks they know the cause of the charging system issue and asked if they could test it overnight. I agreed and picked up the car the next day with the problem correctly diagnosed and the long persistent problem finally resolved. Because of that positive experience, I started having my wife's explorer serviced by Kevin and his team. Again, with positive results. Kevin worked with me to find replacement tires for the explorer to meet my needs and at a very competitive price. Kevin always takes the time to explain the work that was performed on the vehicle and is always willing to answer any questions I have. In the past, I have not had particularly good experiences at dealerships. Kevin and Ford of Kirkland have earned my business to date. CJones More

Good jobs do not get mentioned nearly as often as Good jobs do not get mentioned nearly as often as comments from a disgruntled, unhappy customer. Marilyn and I have purchased three new cars from Good jobs do not get mentioned nearly as often as comments from a disgruntled, unhappy customer. Marilyn and I have purchased three new cars from Ford of Kirkland in the last few years. The main reason for this is your support in the Service Department. Our recent major repair on the Windstar is an example of your special effort to get the job done right the first time, at the best price possible. Thank you, Kevin, for a job well done. We will continue to use your services. More

I own a '99 Ford Ranger which I purchased new. It has been a great reliable vehicle and had over 100K miles when I passed it along to my son when he started drive in 2008. When it had a problem a few ye been a great reliable vehicle and had over 100K miles when I passed it along to my son when he started drive in 2008. When it had a problem a few years later I was tied up with business so I sent my wife and son in to Kevin Paddock at Ford of Kirkland to have it looked into and repaired. I trusted Kevin as I knew he would take care of my family and do what was right at a reasonable price. As time has gone along and I've needed any work done on it I send it in to Kevin and Ford of Kirkland. The truck still runs great and as my son goes off to college it will be passed on to his sister who just got her license. Keith Wilson (Kirkland, WA) More

I purchased a '97 Expedition from another dealer but live in Kirkland, so Ford of Kirkland is close by. Kevin Paddock is my service rep and has always taken great care of me. The truck has been quite rel in Kirkland, so Ford of Kirkland is close by. Kevin Paddock is my service rep and has always taken great care of me. The truck has been quite reliable, but when I have brought it in with problems, they have quickly and fairly resolved the issue. Thanks, Chris Faist More

I have taken my Ranger in for service with Kevin Paddock even though it was purchased at a different dealer. The quality of work was excellent, on time and on budget. Their diagnostics were accurate and h even though it was purchased at a different dealer. The quality of work was excellent, on time and on budget. Their diagnostics were accurate and helpful in locating potential problems before they actually existed. More

Recently during a visit to the service department I had some dissagreements with the work they had done I have to tell you readers that Ford of Kirkland came through after all. Jim Walen called me this mor some dissagreements with the work they had done I have to tell you readers that Ford of Kirkland came through after all. Jim Walen called me this morning and told me how important I was as a customer and that he wanted to make things right. I stopped by Ford of Kirkland and met with Jim and his wife Amy. It’s not very often that you meet someone with integrity but I have to say Jim has it. It is obvious that he cares a lot about their business and so does Amy. They bent over backwards to clear the air between us and restored my faith in their store. I have always respected Dan Lozott (internet sales) he sold me my truck in 1999 and has done a lot to make sure I was taken care of. Dennis in parts is always willing to give me the right info and makes sure I get what I need as quickly as he can. A new guy to me Greg the "New Car Sales Manager" seems to be a real nice guy that is honest and wants to do what is right all the time. When you talk to this guy you know you are talking to someone that has a heart. All in all I will return to buy a vehicle from Ford of Kirkland and I definitely suggest you do to Thank you Pros: Sincere and Caring. Willing to work with you. Cons: Not enough people like the Jim and Amy Walen More