
Hyundai of Keene
Keene, NH
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very good service- willing to work with my price restictions, sales person (Henry) was not at all pushy, the business/finance manager, Alex was very helpful as well it took almost no time at all to restictions, sales person (Henry) was not at all pushy, the business/finance manager, Alex was very helpful as well it took almost no time at all to process paperwork. I also got a very good interest rate because they deal with so many different banks. I would highly recommend them. More
Wish there was more wiggle room on the price, but Kenny was a great help in the new car process. He is very knowledgeable as well. The one draw back was that I wasn't always able to reach him directly. Ot was a great help in the new car process. He is very knowledgeable as well. The one draw back was that I wasn't always able to reach him directly. Other than that I would say he was a helpful guy and good asset for the dealership. More
This past week Karin and I visited Kenny Bussiere at Hyundai of Keene looking for a new car. We were shown the 2011 Tucson and decided that it was not the car for us. However, we spotted a 2007 Santa Fe Hyundai of Keene looking for a new car. We were shown the 2011 Tucson and decided that it was not the car for us. However, we spotted a 2007 Santa Fe and we test drove it with Kenny. He was quite knowledgeable about the vehicle, answered all of our questions and his friendliness made both of us feel at ease. As we talked about different ways to pay for the car (trade-in, possible finance etc.) Kenny was very patient as we weighed all of our options. During the week, Kenny reached out to assist us, working with our insurance company to find the best scenario. Throughout the whole process, Kenny remained loyal to us and was a valuable resource. This morning,(we were scheduled to meet Kenny this afternoon),we decided to hold off on buying the car until our financial situation improves. When I called Kenny to explain our decision, he was extremely supportive and understanding of our dilemma. His professionalism and helpful nature is a tribute to himself, his manager Jeff Kofoed, and the Fenton Family. I would recommend all of them to anyone looking for a positive car buying experience. Sincerely, Mike and Karin Heffernan More
We were looking for another Hyundai because we are impressed with the cars and warranty. We have found that other vehicles that we looked at just didn't have the quality or warranty. We have worked wi impressed with the cars and warranty. We have found that other vehicles that we looked at just didn't have the quality or warranty. We have worked with Kenny Bussiere before when we purchased our last Hyundai and both of us like his demeanor. He takes the time to explain everything you would need to know and he is very knowledgable. I also like the sales department. Scott is very pleasant and helpful as well. Overall, our entire experience with Hyundai of Keene is what brings us back for more business. Thanks, Mike and Renee Thompson More
Working with Dan in sales , Scott in service. They called when they said they would and had everything I needed to make the sale and service an easy thing. I have to cars from this dealership and have had when they said they would and had everything I needed to make the sale and service an easy thing. I have to cars from this dealership and have had no issiues getting things done. Very good place to deal with. More
Made the new car buying experience something I had only dreamed of. Kenny Bussiere is a thoroughly knowledgeable and extremely easy going person. I would most highly recommend Hyundai of Keene if you are l dreamed of. Kenny Bussiere is a thoroughly knowledgeable and extremely easy going person. I would most highly recommend Hyundai of Keene if you are looking for a super great dealership. It's all about the customer. More
My husband filled out a form on the Hyundai website describing the type of car I wanted to buy. He was called back by the internet guy - Bill - before my husband had even left their site! Bill was very describing the type of car I wanted to buy. He was called back by the internet guy - Bill - before my husband had even left their site! Bill was very nice and most importantly, well informed about the vehicles available. He took the information from my husband and followed up over the next few days with more information. Within the week, Bill located the ideal vehicle based on what we wanted in a vehicle and the price range we could afford. Even though the vehicle was for me, I was not involved in the exchange up to this point. When my husband told me about the car that Bill had located - he sent me a link to the vehicle on their site. At that point, I started doing my homework. I used this site to read dealer reviews and I used the web in general to research the rating on this particular model. Bill found a 2011 Sonata SE - a program car - so even though it was fully loaded - more car than I would normally be able to afford - as a program car with only 14,000 miles - it was at a price that I could afford. A perfect combination. Also as a program car it carried all the warranties that a new car would have - which was very important to me. Even though I did not plan on buying a car until spring - Bill had found the perfect fit - an offer I could not refuse! Bill hooked us up with Kenny, the sales guy, to provide us service from that point on. Kenny was equally nice and also very, very well informed. Kenny knew what every button, every feature provided on the car and he was also able to give us an additional discount for President's day. We worked with Alex on the financing - and although we did not finance through Hyundai - he provided us with all the information on the warranties that we would need. The overall experienc at this dealership was fantastic. We were given every bit of info that we needed - no pressure to make a decision - and they even worked with us on providing us the time to remove our auto start mechanism from our trade in vehicle so that we could put it to use on our other family vehicle. My only criticism - is with the financial offers. I have had perfect credit for the past few years - but I had an overal "C" rating due to a disability 10 years ago and medical bills that stressed my financial situation to the breaking point - so a "C" rating is what they had to work with - not great I admit but still workable. They came back to me with an approval on the loan, however, with a much higher interest rate which brought my monthly payments up over $70 from where I was comfortable and what we had agreed upon. They said that was the best they could do. Luckily my credit card company, Capital One, has an auto loan program that I was able to use to get an APR at half the rate offered by Hyundai - which kept my price per month where I needed it to be. Although Hyundai could not offer me the financing I needed - they were great about waiting and working with me while I looked for financing options myself. Again, they did everything they could to get me behind the wheel in the car I wanted. I would plan on shopping their again and certainly I would recommend the dealership to friends and family. P.S. I LOVE my car! More
Everyone I worked with in the dealership was very nice. I never felt pressured to buy the car and every interaction I had with them was very pleasant and enjoyable. They were very willing to negotiate a p I never felt pressured to buy the car and every interaction I had with them was very pleasant and enjoyable. They were very willing to negotiate a price with me and gave me a very fair price for the used car I bought from them. I would highly recommend this dealership when you're looking for a new or used car. More
Henry is quite friendly and explained in detail the characteristics of the new auto; his personality reflects that he likes his job and also reflects well for the dealership. He also explained the fin characteristics of the new auto; his personality reflects that he likes his job and also reflects well for the dealership. He also explained the financing process well. That being said - Henry gace me a great deal in a courteous and efficient matter at a great dealership. I've bought there before and I will buy there again. More
I set up an appointment via the internet to view a used car with Bill. Upon arrival I was greeted by Kenney and introduced to Bill, whom allowed Kenney to continue to work with me. Kenney is a very kno car with Bill. Upon arrival I was greeted by Kenney and introduced to Bill, whom allowed Kenney to continue to work with me. Kenney is a very knowledgeable salesman who was able to explain all aspects of the car as well as answering all of my questions. I ended up purchasing the car for less than book value and also received a very fair offer for the car I traded in. I never felt pressured or uncomfortable at this dealership. Everyone there was very friendly and I would highly recommend them to anyone. More