Hyundai of Keene
Keene, NH
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Asiel(Ace) was very courteous, patient and helpful. He was nice and friendly. I never felt pressured or uncomfortable. When I had noticed a small crack in my windsheild upon delivery of the vechicle, they was nice and friendly. I never felt pressured or uncomfortable. When I had noticed a small crack in my windsheild upon delivery of the vechicle, they fixed it quickly and at no cost to me. Furthermore, when I took my car in for routine maintanience, an oil change, it was done quickly and conveniently. Ace saw me in the waiting room when I was waiting for my oil change and was again friendly and welcoming. I felt just as important after the sale as before the sale. More
Purchasing a vehicle is can be a stressful experience. I visited 3 Dealerships and asked for several online quotes. All but one was honest, reliable and pleasant. Working with Ace,and his coworkers fr visited 3 Dealerships and asked for several online quotes. All but one was honest, reliable and pleasant. Working with Ace,and his coworkers from Hyundai of Keene was great. I live in NY and I drove several hours because of the honesty and respect he demonstrated. Hopefully they will always keep customer service up. More
This was the BEST car buying experience of my life! Ace was incredible - kind, helpful, informative and super friendly. We only went to look and because of Ace we not only stayed, but we purchased the sam was incredible - kind, helpful, informative and super friendly. We only went to look and because of Ace we not only stayed, but we purchased the same day! Ace has amazing customer service skills and super follow up. Thank you Ace! More
I had been looking for a new car for some time. I didn't know what kind of car that I wanted. I knew that I wanted style, sophistication, value. I began looking at ads and searching the web to find that H know what kind of car that I wanted. I knew that I wanted style, sophistication, value. I began looking at ads and searching the web to find that Hyundai was very well rated and looked as though it would fit perfectly into my lifestyle. I test drove an Azera and I was pleasantly surprised to find that it was sophisticated, had plenty of style and bells and whistles that I love. The size was perfect for my needs. I had a price in mind that I wanted to pay. I e-mailed Hyundai of Keene on a Sunday evening and Monday when I arrived at the office, much to my surprise there was a response waiting for me. I e-mailed that I was extremely busy and would it be OK to e-mail back and forth and my Sales Person immediately said yes, that is perfectly fine. I provided my wish list and my druthers and within a day I was driving home in my beautiful new car. Henry explained the car from one end to the other. He was so very patient and answered my silly little questions without making me feel awkward. The price that I had in mind was exactly the price that I was quoted on this automobile. There was not one second of haggle. I was a little hesitant with regard to the winter coming and the car's performance, however, I have seen 4-wheel drive vehicles off the road as I pass by without so much as a slip or slide. I am extremely comfortable in this car and have enjoyed driving it every day. No matter what the weather (and we have had some VERY special weather this year) I have had not one problem getting from point A to point B. I am very happy that I made this choice. The Team at Hyundai of Keene have made me feel so very important. Each of the Sales Team as well as the Service Department has greeted me via e-mail or sent me a note welcoming me to their Dealership. It has truly been a wonderful experience. This Dealership is truly geared to providing excellence in Customer Service. I would recommend all to try this Dealership and receive the same welcome and great deal that I did. I even received a phone call from Henry singing Happy Birthday to me! What a surprise!!! Thank you Hyundai of Keene for making my purchase such a smooth transition. More
Very smooth and straightforward sales approach- good experience- good service department too. Sales person was friendly and always available. Parts manager is helpful and on top of his job. I've own experience- good service department too. Sales person was friendly and always available. Parts manager is helpful and on top of his job. I've owned two Hyundai Santa Fe's and they've serviced them both. More
This was a very easy, nonstressful and, dare I say, enjoyable car buying experience. :) There was no pressure and I felt they listened and heard everything I said and worked to make me happy. Without enjoyable car buying experience. :) There was no pressure and I felt they listened and heard everything I said and worked to make me happy. Without doubt, I would recommend Dan and Hyundai of Keene to others. More
I loved Kenney. He's so friendly and there is no pretense with him. My deal went smoothly (and I'm a habitual worrier) and I love my Hyundai Elantra Touring (RED) YES! Kenney has been a help when I've taken with him. My deal went smoothly (and I'm a habitual worrier) and I love my Hyundai Elantra Touring (RED) YES! Kenney has been a help when I've taken the car in for its regular maintenance also. He always has a smile on his face. The dealership as whole is very accommodating, service is great and they even helped out a friend who bought a new car, at the same time as me, but from another dealership with a lousy reputation. They fixed what was wrong and she still sings their praises. I would send anyone there with no hesitation and I'd send them to Kenney. More
It has been almost a year since I bought my Hyundai. I have bought several vehicles over the years, and this was by far my most enjoyable car purchasing experience. It takes me a while to make decisions, have bought several vehicles over the years, and this was by far my most enjoyable car purchasing experience. It takes me a while to make decisions, but Kenney stuck with me and found the perfect car for me. I still LOVE my Santa Fe. Service has been excellent, and the prices on service are less than my previous car as well. Every time I am in for service, Kenney takes the time to come talk to me and make sure that I am still enjoying my fabulous Santa Fe. I can't imagine ever trading it in, but if I'm ever in the market for another new vehicle, I will definitely be visiting Kenney at Hyundai of Keene. More
Browsing online for a car, I decided to check out a Hyundai Elantra Touring to replace a well loved and well used Hyundai Santa Fe. I sent a late night (closing time) price request to Hyundai of Ke Hyundai Elantra Touring to replace a well loved and well used Hyundai Santa Fe. I sent a late night (closing time) price request to Hyundai of Keene via the internet. Kenney Bussiere responded immediately. He answered all my questions and presented a great price quote. Kenney was respectful to the fact that I requested that all contact be through email. As I live an hour from the dealership, He offered to bring the car to me for a test drive - but I chose to visit the dealership where every team member made my purchase experience enjoyable. An hour is a bit far to travel for routine service- but months after my purchase I returned to Hyundai of Keene (for warranty replacement of prematurely worn floor mats)This issue was handled flawlessly by the parts department. (I had called about the issue and replacement mats were immediately ordered. I then received a call when the mats arrived) It was a pleasure to see Kenney again! He checked in with me to make sure I am a satisfied customer- and I definitely am! More
I purchased a car from Kenney at Hyundai of Keene this past June. I had a great experience. All of the sales people were polite and helpful. I never felt pressured. Kenney was very easy to work with. In f past June. I had a great experience. All of the sales people were polite and helpful. I never felt pressured. Kenney was very easy to work with. In fact, it was impossible to negotiate with him because his initial offer was so good. Also, the dealership didn't have the exact model I was looking for, but they very quickly tracked one down and drove it to Keene within two days. I have had a few service appointments (inspection, oil changes, etc.) since June and I have been very pleased with the service department as well. I find it easy to fit in appointments and the wait time is usually very accurate. Overall, I would highly recommend Hyundai of Keene! More