Hyundai of Keene
Keene, NH
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My overall experience was wonderful. The discussion about a new car started when I brought my 2009 Hyundai Elantra in for servicing. After chatting with Scott Ploskonka (Scott has been wonderful from about a new car started when I brought my 2009 Hyundai Elantra in for servicing. After chatting with Scott Ploskonka (Scott has been wonderful from the beginning when I had my 2009 Elantra serviced and continues to treat customers very professionally) he directed me to Sean to discuss trading in my Elantra. When I came back that evening to pick up my car, Sean Singleton assisted me with a few cars to test drive. He introduced me to Chris Ekblom who also assisted me in the process of test driving a few cars. Both gentlemen were extremely helpful, friendly and very professional. It was an easy decision for me as to which car I was going to purchase. That same evening Sean and I discussed financing briefly, having him fill me in on the steps that needed to be taken to make the purchase happen. I also told Sean what I was interested in as far as color, both outside and interior and he said there would not be a problem in locating the car. And there was not. By Friday evening the car that I wanted was waiting for me at the Hyundai of Keene dealership, ready to go. As far as the financing process, I could not have asked for it to go any smoother. Brian Battersby was wonderful as well. He had a good portion of the paperwork filled out before I arrived and the rest of the process went extremely smoothly. He explained everything in detail and I felt confident about my purchase when I left the facility. He was friendly, witty and extremely professional. When it was time to leave with my new car, Chris took the time and showed me all the details of the car, assisted me in setting up the Bluetooth and took the time to listen to any questions I had. Chris was also wonderful and professional from start to finish. I would recommend this car dealership to anyone that is in the market for a new car. I am enjoying the car very much and cannot say enough nice/good things about those that I came in contact with during the purchase of my new car. Great job to everyone!!! More
great experience I was closing out 1 lease from Kia and leasing a new Hyundai. It was a great experience...very professional and efficient people to work with - espec I was closing out 1 lease from Kia and leasing a new Hyundai. It was a great experience...very professional and efficient people to work with - especially Nicole. More
My husband and I went to Hyundai to get him a new car and see if we could find something for me that would give us enough room for our family. Being on a budget, as most families are that have small childre see if we could find something for me that would give us enough room for our family. Being on a budget, as most families are that have small children, we told Sean what we were looking for, what our budget was and some must haves. Our price range made it a challenge, but low and behold, Sean and his staff made our dreams come true! We could not have been happier with the service we got. We were able to test drive a couple vehicles! Knowing that we had 2 small children at home, Sean and his staff worked around our schedule and our kids nap schedules to make the experience optimal! They had the exact vehicle (color, interior, 3rd row, etc.) on the lot for me, but not the color my husband was hoping for for his vehicle. They found what he wanted and will have it here in a couple of days. All of the staff were incredibly friendly, helpful and FUN! At no point did we feel pressured or being "sold" anything we did not want. Mike was so sweet and did a great job explaining how everything worked inside the vehicle. He was thoughtful, diligent and a hard worker! Brian was a hoot and made the paperwork fun. We really liked how everyone took the time to get to know us, about our family. We had an incredible experience and walked away, both of us, happy and excited! Not only do we have gorgeous new vehicles, but the fact that Hyundai is super safe was a HUGE selling point for us. We used to be loyal Subaru owners and have without hesitation, have made the switch! We cannot say enough wonderful things about our experience and all of the perks that came with buying from their! Thank you Sean, Mike and Brian! More
This was the second vehicle I've purchased from Hyundai of Keene......the sales people that I dealt with were extremely knowledgeable and patient - Mike was very patient with my many questions - th Hyundai of Keene......the sales people that I dealt with were extremely knowledgeable and patient - Mike was very patient with my many questions - thank you. Actually, Sean and Brian were extremely patient as well. I was extremely happy with the service I received. They are a pleasure to deal with and I highly recommend them for sales and/or service. Thank you to all of you and I look forward to seeing you all again!!!!!!!!!!!!! More
I left with these guys exceeding my expectations! Definitely will recommend to everyone possible. All associates were extremely helpful. I didn't expect to get such a great deal, they changed my vie Definitely will recommend to everyone possible. All associates were extremely helpful. I didn't expect to get such a great deal, they changed my views of car dealerships. More
Beware -- I was told I needed new rear brakes just weeks after my state inspection. I refused to have the work down even though the mechanic told me he hates to see people drive their car with brakes as ba after my state inspection. I refused to have the work down even though the mechanic told me he hates to see people drive their car with brakes as bad as mine. I went went for a second opinion and was told my rear brakes were just fine. After going back to Hyundai of Keene I was informed that the mechanic lied, apparently he was going through a break-up and need extra cash. And that was just one of my problems. Since my car is under warranty I had no choice but to continue to go. They are nice and friendly, but don't be fooled. They lie and it is a pattern. They will fix your problems and add a few as well -- every time. More
I had a wonderful experience at Hyundai of Keene. I enjoyed working with Michael Blake as I felt he truly listened to my needs and concerns in purchasing a new vehicle. I found that ever question was a enjoyed working with Michael Blake as I felt he truly listened to my needs and concerns in purchasing a new vehicle. I found that ever question was answered and the vehicle I chose was the perfect fit for my current needs. More
I got in a wreck in November and have been looking for a car ever since. When I walked in to Hyundai - there was someone there right away to help me out. They were friendly, well organized, and had awesome car ever since. When I walked in to Hyundai - there was someone there right away to help me out. They were friendly, well organized, and had awesome time. I went in to look on a Thursday and left with my car the next day. More
We just came home with our new Elantra GT, all the while discussing what a great experience it all was. Dennis Kerbawy was our salesman and what a delight! No high pressure or pressure of any kind and off discussing what a great experience it all was. Dennis Kerbawy was our salesman and what a delight! No high pressure or pressure of any kind and offered all the benefits of buying a Hyundai [and there are quite a few] without even being asked! He is very knowledgeable on all details of each model. He is cheerful, humorous, patient and knowledgeable.....what more can anyone ask. Dennis met us outside to prepare us for walking conditions, this is New England after all. The walkway was very well taken care of but we do appreciate not having several salesmen waiting outside. Brian Battersby made the paperwork fun and stress free and bent over backwards to accommodate an out of state buyer. Thank you to everyone at this dealership, it was the best car buying experience we have ever had!! More
Hyundai of Keene was very knowlegable about all the different Hyundai models. I had a car waiting for me to test drive when I arrived. The sales person, Mike Blake, was very personable and easy to ta different Hyundai models. I had a car waiting for me to test drive when I arrived. The sales person, Mike Blake, was very personable and easy to talk to. I have never had a better dealership experience. When all the paperwork was complete my car was ready to go and very clean. I ended up with a 2014 Hyundai Sonata and I absolutely love it! More