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Hyundai of Keene
Keene, NH
372 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 372 reviews
November 21, 2024
Yuri T. was the salesperson I worked with, he was knowledgeable about the vehicle I was interested in that would best suit my needs . Yuri was patient, kin was the salesperson I worked with, he was knowledgeable about the vehicle I was interested in that would best suit my needs . Yuri was patient, kind and not pushy. He was very helpful with all aspects of buying my vehicle. Yuri took the time to introduce me to the people in the service department and has been available for questions. More
by GT
Employees Worked With
Yuri Trump
November 21, 2024
Alex was a great help to me during the vehicle selection process. He was very knowledgeable of the vehicle. Very personable. A great dealer representative process. He was very knowledgeable of the vehicle. Very personable. A great dealer representative More
by Kangaru53
Employees Worked With
Alex Petit
September 28, 2024
I had an absolutely exceptional experience with my sales advisor, Yuri, at Hyundai of Keene! The 8-hour drive was beyond worth it, primarily because Hyundai of Keene offers a lifetime powertrain warranty—so advisor, Yuri, at Hyundai of Keene! The 8-hour drive was beyond worth it, primarily because Hyundai of Keene offers a lifetime powertrain warranty—something incredibly important to me that no local dealers could match. Additionally, no local dealers had the exact exterior or interior colors I wanted for the 2025 Hyundai Tucson Limited. Yuri went above and beyond with his outstanding knowledge, professionalism, and dedication, ensuring I got the perfect model with the colors I desired and AWD. Even when I noticed a few minor sticker blemishes from shipping, Yuri immediately took action, personally taking the vehicle to be re-detailed to perfection to make sure I was 100% satisfied. His attention to detail and genuine commitment to customer satisfaction were truly impressive. If you’re looking for a dealership that truly values its customers and offers unbeatable benefits, I highly recommend Hyundai of Keene. I’m thrilled with my new Tucson and couldn’t be happier with the decision to make the long drive—it was absolutely worth it for the lifetime warranty and the exact vehicle I wanted! More
by Bailey
Employees Worked With
Yuri Trump , Zachary Smith
July 30, 2024
I bought a brand new Santa Cruz that had issues within days. The Check engine engine light came on and the car started jerking and driving very rough. I brought the car in and a brand new car needed a n days. The Check engine engine light came on and the car started jerking and driving very rough. I brought the car in and a brand new car needed a new fuel injector. I was told a week lead time on this part. That week turned into 3 months. I finally got the car back and then it started to over heat in the summer and leave me stranded. Took the car back in and they troubleshot it to a bad harness. They replaced the harness and it fixed nothing. I finally had enough of this piece of garbage and wanted my money back and wanted a different car and they only gave me a used car price for it. They didn't care to help since they already sold me a car. From the owner on down, this place is terrible. They don't do anything to 'make things right'. More
by WrongedPerson
Employees Worked With
Dave Lamontagne, Michael LaBrecque, Michael Rist, Paul Lawlor, Doug Summerton, Matt Cormier, Sherwood Campbell, Scott Parent, Rylee Nichols
February 11, 2022
I used to be very fond of this place and it felt like they cared about me and the car, now it feels like it’s about commission and making money. In the last 6 months I’ve taken my 2018 Tucson there for a they cared about me and the car, now it feels like it’s about commission and making money. In the last 6 months I’ve taken my 2018 Tucson there for a terrible noise and bad ride. It’s been there half a dozen times and I replaced everything recommended without a question. I take it there for an inspection now and told my brakes and tires fail.. why didn’t they see this during the time looking for my bad ride and terrible noise. I say ok, I’ll go do the brakes myself and come back to get new tires and another inspection. I went home to change the pads and rotors, to find they looked totally fine and I measured them with one of the scales to check them and I was double the legal limit for inspection which is grounds for a warning but not a fail. So I took it to another shop immediately who passed me with a warning that I should have them changed soon. Finding this company is becoming dishonest and looking for all the sales they can get. For whatever reason I don’t know but I will not be returning here again for sure. More
by Mathew
Employees Worked With
No one directly, company failure in my opinion
February 04, 2022
My name is Dan and I had excellent service from Mary in the Service Department. I made an appointment and my car was taken into the service bay right away. Mary spoke to me during my visit to let me know the Service Department. I made an appointment and my car was taken into the service bay right away. Mary spoke to me during my visit to let me know it will not be much longer. She offered me coffee and a snack bar when I first arrived. It wasn't much longer and my car was ready. Thank you Mary for the GREAT SERVICE ! More
by Dan
Employees Worked With
Mary in Service >5 Stars
November 09, 2020
Great service experience. All staff was friendly and courteous. Scott the service manager called me promptly before any work to discuss a coupon I had dropped off, eliminating any surprise charges or ex courteous. Scott the service manager called me promptly before any work to discuss a coupon I had dropped off, eliminating any surprise charges or expectations. Very happy, much improved service than earlier visits. More
by Bmms914
Employees Worked With
Scott
July 20, 2020
Had service done on my car and the service and parts department were great and they were helpful and knowledgeable. The price was nice too and the multi-point inspection was a great free addition. Than department were great and they were helpful and knowledgeable. The price was nice too and the multi-point inspection was a great free addition. Thank everyone! More
by scttprnt
Employees Worked With
Scott Parent, Rylee Nichols
April 11, 2019
2019 Kona sold "as is" My sister, age 75, who has trouble thinking was sold a "new" 2019 Kona 2 wks. ago. The day after she bought it, I called and spoke with the general My sister, age 75, who has trouble thinking was sold a "new" 2019 Kona 2 wks. ago. The day after she bought it, I called and spoke with the general sales manager Joe on behalf of my sister. She realized one day later that she had made a mistake since there were issues with car that were not a good fit for her. She wanted to go to dealer, test drive other models, and perhaps get a better car for her. The manager refused. He yelled at me and told me NO! Yesterday, my sister found the sales agreement and told me it stated a two day guarantee --a "no worry" exchange clause. Now it is too late. Don't buy anything from this dealership unless you read *everything " thoroughly.....New car included. And don't fall for the high pressure, "this is the right car for you" sales pitch. Buyer Beware. More
by goldengreyt
Employees Worked With
Sherwood Campbell
