Hyundai of Jefferson City

Inflated pricing way over MSRP. I called on 10/01/21, about a 2022 Hyundai Sante Fe Limited AWD, Shimmering Silver, and black interior. It was shown to be in transit to their dealership. I was ready to d about a 2022 Hyundai Sante Fe Limited AWD, Shimmering Silver, and black interior. It was shown to be in transit to their dealership. I was ready to drive to Jefferson City, MO to buy it. The salesman informed me the price was going to be $5000 over MSRP. I told him I could do that. He said he would get back to me after he talked with his manager. Apparently, he called back and talked to my wife. He told her would still need to pay a fee, at which time she told him we wouldn't be interested. I then contacted the Wentzville salesman I had been working with. I told him the situation and he told me that was not their practice and they sold their cars at MSRP. I asked him if he could try to get the 2022 Hyundai Sante Fe Limited AWD, Shimmering Silver, and black interior, but apparently, he couldn't. I had been looking for the exact car they were receiving for quite some time. I realize there are limited supplies due to the lack of chips. It is upsetting that this guy tried to hustle me. More

I am a first time buyer who went in at the middle of the afternoon with no intention to purchase a car, but decided to purchase one after a test drive. Keith started off very friendly, but that wore off aft afternoon with no intention to purchase a car, but decided to purchase one after a test drive. Keith started off very friendly, but that wore off after about an hour. Towards the end, it was very evident to me that he did not want to be there anymore. As someone who has worked in customer service, it is never okay to give off that kind of energy to a customer. I would have been willing to put down a deposit and return another day to purchase the car, but that was never suggested. Keith, it seemed like you've been working there for a while; don't act like this was the first time you ever had to stay after close. I felt very patronized when I told him what I wanted to put down as a down payment, and he thought I was joking. Also when he asked what I did for a career his response was a very sarcastic, "That's what you do?" When I asked him about interest rates he said, "I wish you would have asked me about that sooner." I literally had no idea what I was doing, and at this point, he hadn't mentioned interest either. He also told me, "You'll never qualify for the lowest interest rate. FICO credit scores are all made up." Lo and behold, guess who qualified for the lowest interest rate offered. If you are a first time car buyer who is looking to be patronized and blatantly insulted, Keith is your guy. On the other hand, James Sullivan was the best. He explained everything to me very clearly, and was very detailed. He was very understanding, and helped me understand the process. When questions do arise, James is always very helpful. The dealership is very lucky to have him on the team. More

We love our Sonata Limited and Owain Hall is a great young man to deal with. He knows the product and will answer all of your questions about the car. James Sullivan is also a great person and a man of young man to deal with. He knows the product and will answer all of your questions about the car. James Sullivan is also a great person and a man of his word. Both men are an asset to this dealer. More

I drove in with 4 bolts for my license plates on my trade in and only left with one holding the plate on the back of my new car. I had to go back in to find my second key which was still in the salesmans poc in and only left with one holding the plate on the back of my new car. I had to go back in to find my second key which was still in the salesmans pocket. Tried calling 2 different people to find out where my title was before finally calling the manager, got hung up on by the manager after telling him his team has horrible customer service skills...all around not pleased and will not recommend nor will I return. More

The dealership is fine however I felt a bit annoyed buy the phone calls I received. The girl was nice but the car I had been looking at had been sold the phone calls I received. The girl was nice but the car I had been looking at had been sold More

Staff friendly and knowledgeable. Hour and a half for oil change and tire rotation is way too long. Requiring twenty five words is just stupid. change and tire rotation is way too long. Requiring twenty five words is just stupid. More

Especially happy with Sean Hardy - low pressure sales and great follow up and assistance after my purchase. Jacob Warren very helpful with fair negotiating and finding exactly the car I wanted. great follow up and assistance after my purchase. Jacob Warren very helpful with fair negotiating and finding exactly the car I wanted. More

They new exactly what needed to be done and it didn’t cost me a thing since it was a recall. Besides not having a vehicle for a week everything went by fast and so far the vehicle is in good shape. cost me a thing since it was a recall. Besides not having a vehicle for a week everything went by fast and so far the vehicle is in good shape. More

No pressure sales it was a pleasure to buy there. Financing was extremely slow with the individual acting like he did not know the system Financing was extremely slow with the individual acting like he did not know the system More

Sean Hardy was great to work with! He wasn’t overly pushy or anything. He wanted to help find what was best for me. Even when we had issues with my title getting damaged in the mail, the dealership did every or anything. He wanted to help find what was best for me. Even when we had issues with my title getting damaged in the mail, the dealership did everything they could to rectify the situation for me. I thoroughly enjoyed my experience with Hyundai of Jefferson City, and I will definitely recommend them to others! More