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Hyundai of Hickory Hollow

Nashville, TN

4.4
186 Reviews

1635 Bell Rd

Nashville, TN

37211

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Showing 186 reviews

August 20, 2022

cool springs couldn’t get me in for my urgent steering wheel fix until 6 weeks out, downtown huyundai got me in in 2! they told me ahead of time it would take half the day but actually only ended up takin More

by court
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
angel
Aug 24, 2022 -

Hyundai of Hickory Hollow responded

Hello Court and thank you for the 5 star rating. We are happy that we were able to get you taken care of and appreciate the positive feedback. We look forward to taking care of you in the future as well.

August 07, 2022

This is a wonderful dealership. They were so helpful and are still checking in with me after buying the vehicle. Definitely recommend them! More

by Taylormsams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Aug 09, 2022 -

Hyundai of Hickory Hollow responded

Hello Taylor, thank you for the 5 star rating. We love hearing positive feedback. Congratulations on your new vehicle!

June 29, 2022

Great service, friendly people! I loved that they helped get my tire replaced on last minute notice because I was about to leave on a road trip. More

by anniecorrine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IDK
Jul 05, 2022 -

Hyundai of Hickory Hollow responded

Anniecorrine, we're glad to hear you enjoyed your visit.

June 16, 2022

Very good job the services writer was very knowledgeable about my situation and he explained well More

by Ld101547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Randy
Jun 26, 2022 -

Hyundai of Hickory Hollow responded

Ld101547, reviews like this give us motivation and help us ensure we provide high-quality care.

June 01, 2022

I was not satisfied with lack of communication on behalf of Q&A team. The manager did not help me to resolve my issues with the dealership. More

by mcdave77777
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The manager
Jun 02, 2022 -

Hyundai of Hickory Hollow responded

David, we regret to hear that you had a negative experience with us. We are sorry that you bounced around on the phone to the wrong departments. Our goal is to make everyone that comes in contact with us a 100% satisfied customer. We regret that we could not do that for you. Thank you for leaving th e review and we hope you have a wonderful day!!!!!

May 13, 2022

Very helpful and professional, however more help is needed for the check in process there is a wait. More

by delphialindsay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 20, 2022 -

Hyundai of Hickory Hollow responded

Thank you for your Review. We appreciate you and your business!!!!

May 04, 2022

Tommy was awesome! I was able to get a ride home and picked up so I didn't have to spend hours waiting! More

by spyder031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOmmy
May 06, 2022 -

Hyundai of Hickory Hollow responded

Thank you so much for your review. We really appreciate you and your business!!!!!!

April 29, 2022

Drive into Nashville to check on a few things. Andrew helped us out. He was great. More

by mintier.pinyons_0q
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew
May 01, 2022 -

Hyundai of Hickory Hollow responded

Thank you so much for the 5 star review. We really appreciate you and your business!!!!!!

April 20, 2022

The worst experience , the charge labor for everything . Quote 900 , when I pick up my car 1500 …. I paid 1200 at the end ….. never back again More

by 1976patyjuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
Apr 24, 2022 -

Hyundai of Hickory Hollow responded

We are disappointed to learn of your experience here at Downtown Hyundai, but will take this opportunity to improve.

March 14, 2022

Salesman listened, and expressed concern for our questions, friendly, personable, explained the process and answered all questions More

by bobp2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 16, 2022 -

Hyundai of Hickory Hollow responded

Jarrod, Thank you so much for the great review.

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