
Hyundai of Hickory Hollow
Nashville, TN
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Awful. A part had to be ordered and I was not notified it had arrived. I placed calls to service advisor and other folks there and no one called me back. A part had to be ordered and I was not notified it had arrived. I placed calls to service advisor and other folks there and no one called me back. I finally called before I moved to Franklin and found I couldn't get my car fixed (warranty) until after my move. My car still needs to be fixed. I have been busy with a move and covid etc. I'll call next week but I'm hoping I can get the warranty repair transferred out here. My advice would be to stay away from this dealership. They don't keep their word and are completely unresponsive. More
Angel and Brian were very prompt and courteous. They were very attentive to my request and suggested services that might be beneficial. However they were not pushy to upsale products which I apprec They were very attentive to my request and suggested services that might be beneficial. However they were not pushy to upsale products which I appreciated. More
Excellent customer service. No long wait times. Pricing of service was reasonable. No pressure to purchase additional products No long wait times. Pricing of service was reasonable. No pressure to purchase additional products More
Waited too long to get an oil change. .. 5 hours, including about half an hour to pay for the service. I won't have my car serviced there anymore. I received an email and text with service .. 5 hours, including about half an hour to pay for the service. I won't have my car serviced there anymore. I received an email and text with service recommendations, but cannot open it. More
A great experience from the time I walked in the door until the time I left. Everyone was so friendly, professional and caring. I drove a way with a beautiful, brand new vehicle that I absolutely love. until the time I left. Everyone was so friendly, professional and caring. I drove a way with a beautiful, brand new vehicle that I absolutely love. More
It was a really pleasure working with Downtown Nashville Hyundai dealership! I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Mr. Wood was very thorough, know Hyundai dealership! I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Mr. Wood was very thorough, knowledgeable and friendly. He was able to guide me to find a vehicle that suited my needs. Smooth transaction and very helpful staff made my first car buying experience really very easy! I would highly recommend working with this group of people! More