Hyundai of Ft. Myers - Service Center

My experience with this dealer is always great , they have a friendly staff and also while you wait you could have some coffee and snacks. have a friendly staff and also while you wait you could have some coffee and snacks. More

The dealership service was very easy to check in and they were very efficient on providing the service were very efficient on providing the service More

Not a pleasant experience. $2000 for a 35.00 part. First guy I had there that was at least pleasant. $2000 for a 35.00 part. First guy I had there that was at least pleasant. More

I was happy with the attention I got from the service department as soon as I got to to my appointment. department as soon as I got to to my appointment. More

Service and communication was good. Thanks for the good experience and service for my vehicle. Thanks for the good experience and service for my vehicle. More

I went to get ONLY oil change on my vehicle. At pickup I was charged for tire rotation service that I didn’t request. While the service agent was verifying this info I went to my car to check if At pickup I was charged for tire rotation service that I didn’t request. While the service agent was verifying this info I went to my car to check if tires were rotated. My car front driver side tire is the only most worn that the other tires. Surprisingly I could verify that worn tire was at the same place, meaning that tire rotation were not performed by the dealership. I was been charged for a not requested service that was not performed neither. please check the service the dealer perform on your vehicle before you leave it. More

7:30am appt for routine service ended at 11am, while I waited. Much longer than expected. waited. Much longer than expected. More

Great experience with Robinson. He was professional and kept me updated on the status of my repair. He was professional and kept me updated on the status of my repair. More

Service was great as usual. Don't know who my service advisor was, but he gets a 10 Don't know who my service advisor was, but he gets a 10 More

Matt McCullum, a manager made all the difference in de-escalating a situation that was increasingly frustrating. The phone system at the dealership is always going into the answering machine unless you de-escalating a situation that was increasingly frustrating. The phone system at the dealership is always going into the answering machine unless you press #1 to buy a car. My car was not operable due to a glow switch, and I had no car for the upcoming holiday. As before, he took care of the situation and made things happen quickly. He needs to be the head manager of any service. He knows what NOT to say to an angry customer. He's an active listener and doesn't patronize. Kudos to Andrew ta service as well! More