Hyundai of Ft. Myers - Service Center

Sold my Subaru and they filled out the paper work to get a refund on my extended warranty. After weeks I tried to contact them to find out what was happening. Left messages even with General Manager. Nobody a refund on my extended warranty. After weeks I tried to contact them to find out what was happening. Left messages even with General Manager. Nobody ever returned my calls. Found out they screwed up when they sold me the car new back in 2017. They don't care about you after they make that sale. Very poor customer service More

Best of the best Ryan as always an great experience working with Jose I feel that I can leave my vehicle with him and never have to worry that it not in good hands Jos Ryan as always an great experience working with Jose I feel that I can leave my vehicle with him and never have to worry that it not in good hands Jose is great very helpful and respectable I always look forward working with him thanks Jose great job well done!!!! More

Exceptional Service and personal attention We purchased our car new at O'Brien Hyundai in 2010. O'Brien has been the only location where our car has been serviced for 9 years. We have worked so We purchased our car new at O'Brien Hyundai in 2010. O'Brien has been the only location where our car has been serviced for 9 years. We have worked solely with Jose Delgado in service and have appreciated this long relationship for understanding our car's needs and his personal attention with solutions. We also appreciate Ryan Holley who is the service manager and obviously has supported Jose's decisions. More

service support from Nick Vella He was very helpful and answered all my questions . All the maintenance was well performed. He was very friendly and explained thing about the car v He was very helpful and answered all my questions . All the maintenance was well performed. He was very friendly and explained thing about the car very well. More

Good job ! had oil change,tire rotation, full detail and gas. Full detail and gas were because of past poor service which involved no warning of time needed t ! had oil change,tire rotation, full detail and gas. Full detail and gas were because of past poor service which involved no warning of time needed to remedy a manufacturing defect. This time all possible delays were forewarned and the result was excellent. More

Was Annoyed, better now! Took vehicle in for "Check Engine" service for the Second Time...Same Issue! OBD was Reset...Again. Was advised the issue was resolved by opening t Took vehicle in for "Check Engine" service for the Second Time...Same Issue! OBD was Reset...Again. Was advised the issue was resolved by opening the gas cap & reseuring...NOT!...Check Engine Light is BACK ON!!! Same issue persists...Confirmed by an outside mechanic - getting same OBD Code...P0456 Took the vehicle in for the third time. Gas cap as replaced. Issue seems to be resolved...we'll see. More

Courteous and professional treatment I recently visited this dealership because my dashboard light was alerting me that tires were low on air. They found that I had a nail in one tire and I recently visited this dealership because my dashboard light was alerting me that tires were low on air. They found that I had a nail in one tire and they quickly patched it at no cost to me. Then I visited them days later to get my windshield washer blades replaced. They quickly replaced them for me and used my $30 off any service coupon leaving me a balance of $8.24 to pay. I really appreciate their being considerate of a single older woman on a fixed income. More

Very disappointed I purchased my SUV at O'Briens, love it & left a glowing review for the sales staff. My service experience recently was quite the opposite. Long wait I purchased my SUV at O'Briens, love it & left a glowing review for the sales staff. My service experience recently was quite the opposite. Long wait inside at service desk before some one even acknowledged I was standing there. No one was friendly or greeted me with a smile outside or inside. When I was called as to why I brought the vehicle in, I was treated rudely & curtly. They did however fix the issues. The actual service to my vehicle was not the problem, it was the staff. I will not be returning. More