Hyundai of Ft. Myers - Service Center

Motor replacement recall on my Pallisade took 10 weeks. I still had to pay my lease during that time despite not having my car. Communication from service staff spotty throughout the process. My SUV was re I still had to pay my lease during that time despite not having my car. Communication from service staff spotty throughout the process. My SUV was returned to me without cleaning despite the service staff being inside the car and sitting for that whole time. More

Bijou was very helpful as my service manager. Waiting area was very clean and well appointed. Waiting area was very clean and well appointed. More

Brought car in for required maintenance. Oil, filter and tire rotation. Service writer says, yup! Everything done. I marked tires before drop off. Tires were never rotated. Thus is second ti Oil, filter and tire rotation. Service writer says, yup! Everything done. I marked tires before drop off. Tires were never rotated. Thus is second time in, with the same lie. Next scheduled service, car will be over 2 years old and over 20,000 miles with no tire rotation. I feel Dealer will owe me a set of tires by then! More

I have used Hyundai of Fort Myers for the last 3 years and I am always confident that the work will be of high quality. Thank you Nick Sanchez, best Customer Service Agent, and his team! Very happy as b and I am always confident that the work will be of high quality. Thank you Nick Sanchez, best Customer Service Agent, and his team! Very happy as before for the quality of service. More

It took 15 minutes to be acknowledged in the service lane but once Johnathon checked me in the service was prompt, efficient, professional and expert. The snacks were appreciated at lunch time. The waiting but once Johnathon checked me in the service was prompt, efficient, professional and expert. The snacks were appreciated at lunch time. The waiting room was quiet and reasonably comfortable. The work was done expeditiously and accurately. Johnathon was great. More

Excellent customer satisfaction when it comes to taking care of car maintenance. I needed a simple wiper fluid fill and they did it within minutes without an appointment. care of car maintenance. I needed a simple wiper fluid fill and they did it within minutes without an appointment. More

Got oil change Friday, they forgot to reattach a hose, had to go back Saturday had to go back Saturday More

The staff were very kind and professional. Although the phone service was subpar when it comes to picking up the phone, they will give you a call back in a response time. Although the phone service was subpar when it comes to picking up the phone, they will give you a call back in a response time. More

Andrew from service and Chase from sales were most helpful. Steve is very personable and took great care to listen. Chase programmed my phone to my new Santa Fe even though I purchase it out of st helpful. Steve is very personable and took great care to listen. Chase programmed my phone to my new Santa Fe even though I purchase it out of state. Great product knowledge and pointed out the improvements from my 2023 vs. 2024. More

It was overall a good experience and my technician was kinda and helpful. My only complaint is the wait time was very long before they actually begun servicing my vehicle. I know it can be difficult to pr kinda and helpful. My only complaint is the wait time was very long before they actually begun servicing my vehicle. I know it can be difficult to predict but would be better to make appointments at times when there is someone actually available to service your vehicle. More