Hyundai of Ft. Myers - Service Center

The only thing that was a disappointment is that I was told I could have a loaner car and there was not one available when I got there. The waiting room had no coffee! They allowed kids to be running aro told I could have a loaner car and there was not one available when I got there. The waiting room had no coffee! They allowed kids to be running around. More

Excellent service provided to me. Dealership was very clean and well staffed. I give them five stars Dealership was very clean and well staffed. I give them five stars More

In and out for a "recall" in less than an hour. Even added air to the tires and reset the TPMS warning. Even added air to the tires and reset the TPMS warning. More

I signed documents on OCTOBER 26, 2024, for a 2012 Mercedes-Benz ML350. The engine light was on and the sales rep Tyler Lewis insisted and swore up and down that it was just for an oxygen sensor, and Mercedes-Benz ML350. The engine light was on and the sales rep Tyler Lewis insisted and swore up and down that it was just for an oxygen sensor, and that the car would be fully, completely and correctly repaired before delivery. Fast forward to today, DECEMBER 1ST! I STILL don't have the car back. I drove it a total of about 40 miles on my own time, the rest of the miles were going back to the dealership as the engine light continued to come on for various reasons. The dealer replaced the low pressure fuel pump and when I got the car back, I filled it up with gas. There is now an unbelievable gas smell in and outside the vehicle. As unsafe as this was, the sales manager made me drive the car back to them (43 miles) while it was leaking fuel somewhere. Their attempt to fix THIS issue made the car worse. Now, for several other engine light codes, I am in a loaner vehicle and I am STILL WAITING for car I signed the documents for almost 6 WEEKS AGO! I am only glad that I made sure they put in writing that they would repair the vehicle to full, correct operating condition. I am about to make my 1st payment (45 days after signing) and I am still driving a car that I didn't buy. I tried to reach my sales rep for status but his response was that he's no longer involved and that I need to work with management. I sold cars once and NEVER did I turn my customers away when they needed my help. They put the cart before the horse, and they were dishonest about the vehicle's condition at the time of sale and delivery. More

Service advisor was very patient when he was told I had a coupon that he wasn't aware of. We found the guy who took it when I made the appointment and he stoll had it. The service techs attitude was excellen coupon that he wasn't aware of. We found the guy who took it when I made the appointment and he stoll had it. The service techs attitude was excellent when he redid the invoice. I was impressed. More

Aly is a real professional made sure everything was done on we’ll, and on a timely manner on we’ll, and on a timely manner More

The guys at Maintenance service were good. Great job and really fast service. 100% guaranteed. Great job and really fast service. 100% guaranteed. More

My service advisor, Rancel Machin, was courteous, available when needed, and gave explanations as needed. I waited for the service to be completed and the area available to sit was satisfactory. available when needed, and gave explanations as needed. I waited for the service to be completed and the area available to sit was satisfactory. More

Clean and modern service facility. Staff were friendly, helpful and courteous. Free coffee, snacks and wifi. Staff were friendly, helpful and courteous. Free coffee, snacks and wifi. More

I had a very good experience, I did not make an appointment but they attended to me without an appointment. Very good service appointment but they attended to me without an appointment. Very good service More