Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,518 Reviews of Hyundai of Ft. Myers - Service Center
I came in for an oil change and tire rotation, I was met at my Vehicle By Chloe introducing herself very professionally, asked I could get my service and she advised it would be 1.5 hours, I agreed and was at my Vehicle By Chloe introducing herself very professionally, asked I could get my service and she advised it would be 1.5 hours, I agreed and was escorted to her desk my vehicle was written up and was then taken to the waiting area she pointed out the coffee and snacks, I was waiting Chloe keep me informed at all times, when my vehicle was ready Chloe came and escorted me to her computer and proceeded to explain the upsells at which time I explained, I had already purchased the parts and would be installing them later that day , she finished the paperwork and escorted me to my vehicle, I will be making this dealer as my dealer and will be back to see Chloe again, the service was completed in less time than I was told , I will recommend this dealer to all, More
Very pleased with the service. It may have taken longer than expected, but Robinson did an excellent job of keeping me updated on the progress. It may have taken longer than expected, but Robinson did an excellent job of keeping me updated on the progress. More
Anytime this location at Fort Myers is the best in service, professional and detailed. Everyone in special Eumenio in C. Service. Thanks service, professional and detailed. Everyone in special Eumenio in C. Service. Thanks More
Part of the reason I only gave a 3 star was because I sat at the service center all day for them to come tell me at almost 4:00p after getting there at 9:00 a that the part they would need to fix my vehicle at the service center all day for them to come tell me at almost 4:00p after getting there at 9:00 a that the part they would need to fix my vehicle they didn't have in stock and would need to order it and they stated they should have checked that earlier. So needless to say a while day was wasted because they didn't check to even see if they had the part needed. More
Customer Service was quick and efficient when handling clients that would come into their dealership. Handling them with upmost respect and care. clients that would come into their dealership. Handling them with upmost respect and care. More
I bought a service plan expecting the same level of service I received from the sales team. Very friendly but quality of service and follow up is sorely lacking. Very disappointing. Returned car after service I received from the sales team. Very friendly but quality of service and follow up is sorely lacking. Very disappointing. Returned car after supposed tire rotation with same low tire pressure as when I brought it in. Frustrated and feel defrauded. More
The person who helped me tremendously was Aly Napoleon. I had used only two oil changes and according to their computer said I had four. My car only has about 18,000 miles. Aly was extremely caring and pro I had used only two oil changes and according to their computer said I had four. My car only has about 18,000 miles. Aly was extremely caring and professional and he got to the bottom of this mixup. Thank you again Aly. More