Hyundai of Ft. Myers - Service Center

Very helpful, had a screw in my tire ,didn't have an appointment and they were able to repair at no charge. Also fixed a second issue while I waited. Thank you all! appointment and they were able to repair at no charge. Also fixed a second issue while I waited. Thank you all! More

Robinson Colon in service was great. As soon as I pull into service lane, he comes out to help me and gets me a shuttle back to work. Barely two hours later he calls to tell my car is re As soon as I pull into service lane, he comes out to help me and gets me a shuttle back to work. Barely two hours later he calls to tell my car is ready and sets up a shuttle to pick me up from work. Amazing, smooth and effortless process. Thank you Robinson🍻 More

Clean Courtesy Nice staff Appointment could’ve been quicker but it was fine for the most part quicker but it was fine for the most part More

I came with a Transmission issue which wasn't resolved and was told that there were no Loaner Cars which is why the Repair could not be completed. I was then told that I would hear from the Service Dept and was told that there were no Loaner Cars which is why the Repair could not be completed. I was then told that I would hear from the Service Dept within a few days, once a Loaner Car was available so I could bring my Santa Fe back in for the Repair. It took the Service Dept 2 hours keeping my vehicle while I waited of course to find out that they couldn't repair it that day. I've not been very impressed with Hyundai of Fort Myers, in general, so this doesn't surprise me. I'm thinking of reaching out to Corporate to let them know that Hyundai of Fort Myers, needs a shake up with new Management. More

Aly was great! ! Super helpful and respectful to my needs and things I did not need. Every service associate should be like him! ! Super helpful and respectful to my needs and things I did not need. Every service associate should be like him! More

My service advisor Aly Napoleon was fantastic made my day there a better one for sure . He’s a good person and professional there a better one for sure . He’s a good person and professional More

Robinson was great! Very helpful and timely service. I got there early and he was very nice about accommodating me earlier! Very helpful and timely service. I got there early and he was very nice about accommodating me earlier! More

From the beginning, since Chloe received me, her attention was top tier. Chloe did a great job guiding me through the process and was very informative. Furthermore, my oil change and tire rotation s attention was top tier. Chloe did a great job guiding me through the process and was very informative. Furthermore, my oil change and tire rotation service took less than an hour. Thank you all! More

Getting thru to talk to a live person sucks. No one answers the phone and that is very frustrating when you need to speak to someone. That isn’t good customer service! No one answers the phone and that is very frustrating when you need to speak to someone. That isn’t good customer service! More

The dealership provided excellent customer service, making the oil change experience enjoyable and stress-free. making the oil change experience enjoyable and stress-free. More