Hyundai of Ft. Myers - Service Center

you did great job finally fixing my Traynsfer case. why did Hyundai put front passenger right turn bulb where they did. Cost of nearly 200 to replace a bulb. terrible design. why did Hyundai put front passenger right turn bulb where they did. Cost of nearly 200 to replace a bulb. terrible design. More

Very courteous and professional staff. Always a good experience, I wouldn’t go anywhere else . Always a good experience, I wouldn’t go anywhere else . More

Timely and friendly check in with vehicle. Service Advisor very knowledgeable about prices, estimates for work and time completed deadlines. Service Advisor very knowledgeable about prices, estimates for work and time completed deadlines. More

Very friendly service. When doing routine maintenance. We are repeat customers car purchasers thanks to walter his no pressure selling let's you be more happy with the purc When doing routine maintenance. We are repeat customers car purchasers thanks to walter his no pressure selling let's you be more happy with the purchase. When purchasing parts at the counter they are hopeful as well. More

Rob was extremely helpful. They were fast and courteous. I would highly recommend them to friends. They were fast and courteous. I would highly recommend them to friends. More

They took care of our warrantee issue in timely and efficient manner. Looked over everything service that might might need be done. efficient manner. Looked over everything service that might might need be done. More

Took my car in for because the brake warning light was on. My appointment was for 10:30. I finally got with a service advisor a little after 11:00. Obviously appointments mean nothing. At 2:35 I was notif on. My appointment was for 10:30. I finally got with a service advisor a little after 11:00. Obviously appointments mean nothing. At 2:35 I was notified my car 2as ready. When I got in it to leave I noticed the brake warning light was still on. This is the reason I brought the car in! I do not understand why the mechanic that parked the car didn't notice the light still being on. That is unacceptable in my opinion. I went back in to inform my service advisor that the warning light was still on. Back to the waiting room I went. Finally at around 4:00 my service advisor told me I had a bad parking sensor and it would be 544.00 dollars to replace it. I ask him if he had the part. He said yes. I told him to replace it. Why the brake light would be on for a parking sensor is beyond me. But that is what they told me. Finally at 5:05 my service advisor came up to me and asked me to go with him. He took me to the service manager who informed me that they did have the part. But it had already been promised to someone else. And they would need to order my part. It would take 5 days to get here. And I would have to prepay for the part. After paying the 544.00 dollars I noticed the part only cost 38.00 dollars. The rest was for taxes and labor. So after spending over 7 hours at this service department I left still having the same problem I went in with. I will never buy another Hyundai from this dealership. And I still have to go back when the part comes in! More

Very friendly and respectful, tell you exactly what will be done and inform you of any other issues. be done and inform you of any other issues. More

Service was completed to my satisfaction. We just wish it could have been completed in 1 trip. We just wish it could have been completed in 1 trip. More

Customer service horrible at check in. After waiting I finally went inside to ask one Of the 7 plus people sitting behind a desk for assistance and was told to wait. Waited 20 min to c After waiting I finally went inside to ask one Of the 7 plus people sitting behind a desk for assistance and was told to wait. Waited 20 min to check checked in. Only after going back inside a second time did someone finally offer assistance. The remaining experience was fine. More