Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,781 Reviews

1,781 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
June 08, 2024

Had a great experience. Always informed about the status of my vehicle and always completed in a timely manner. More

by carterjb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 08, 2024

Always a long wait to get car. Expensive each time. Wasn’t fixed upon pickup More

by SMILAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou in service 1 star
Jun 12, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 08, 2024

Staff was personable and knowledgeable. Rob in service was very good. Waiting area comfortable. Matt and Diego on Sales were very helpful. Big improvement over O’Brien dealership. More

by STEVE.BUTTERMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service. Diego in sales.
Jun 09, 2024 -

Hyundai of Fort Myers responded

Steve, Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Rob, Matt, and Diego were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

June 08, 2024

Courteous and knowledgeable professional service to meet the customer needs as to what they are looking for in a car or suv More

by lennybosco
Recommend Dealer
Yes
Employees Worked With
Simone Gerdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you so much, Lenny, for your kind words and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

June 07, 2024

They missed a very important thing while supposedly doing a complimentary check up on my vehicle that the battery was bad. Luckily my son rescued me in the heat. More

by VICKSTER1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your experience, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 07, 2024

Good but they didn’t explain to me what happened to my vehicle and why they the light went on with no reason More

by Maikolgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

June 07, 2024

Hyundai Kona timeframe for service is 7500 miles. However, I did not have any information why my next visit was set up to 5000 miles ahead. More

by carlosrocasocarras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont see the service officer
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback! Please don't hesitate to reach out to us directly to discuss your concerns, we are always happy to help. We sincerely value your business and look forward to your next visit! Jason Curie General Manager Hyundai of Fort Myers

June 07, 2024

This dealership has never disappointed me and I'm on my 4th Hyundai with them. The service department is one of the best I have ever dealt with. They keep you updated and tell you what needs to be done b More

by ellennatoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

June 07, 2024

Very friendly and professional service. I was quickly greeted by Aly Napoleon and checked in. I waited at the dealership and was kept informed on the status via texts and email. Aly mad More

by SEAQUEL47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

June 07, 2024

Great customer service. They offered snacks to my children. Waiting area was clean and nice. More

by kristenmastorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 09, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department, Kristen! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

...
68
...