Hyundai of Ft. Myers - Service Center

I enjoyed an outstanding experience shopping for my new 2025 Hyundai Santa Fe Calligraphy to replace my 2023 Hyundai Santa Fe Calligraphy! My salesperson was Mark Ely and he helped me review my new opti 2025 Hyundai Santa Fe Calligraphy to replace my 2023 Hyundai Santa Fe Calligraphy! My salesperson was Mark Ely and he helped me review my new options and colors for my new vehicle and oversaw a fun experience test driving the newest Santa Fe! Mark was excellent to work with and I felt very comfortable and confident in this man and his knowledge of his vehicles. He seemed like we could have been friends if I had lived in Florida, but I live in Iowa and was shopping for my next ride home!! More

Two and a half hours for an initial oil change and tire rotation is completely unacceptable. You really need to find a solution. rotation is completely unacceptable. You really need to find a solution. More

Great customer service experience. I'm hoping this service continues over the period I serve my vehicle. I'm hoping this service continues over the period I serve my vehicle. More

Very satisfied. Ali, my service advisor was a pleasure to work with. He went the extra mole to ensure I was complete le satisfied Ali, my service advisor was a pleasure to work with. He went the extra mole to ensure I was complete le satisfied More

Estimate given did not match the repair bill. Estimate did not include taxes, shop fees nor initial evaluation which is not waived when agreeing to doing the repair. Total bill was $350+ over est Estimate did not include taxes, shop fees nor initial evaluation which is not waived when agreeing to doing the repair. Total bill was $350+ over estimate given. More

Oil change was done no problem, yet I waited 2 and half hours to get my car back. Appearently there was a meeting and no service advisor was paying attention to when oil change was complete. 2 other custo hours to get my car back. Appearently there was a meeting and no service advisor was paying attention to when oil change was complete. 2 other customers also waited 2 plus hours for an oil change before me. More

Nelson Gonzalez gave me 5-star service when I brought my car in due to a nail in my right front tire. He made sure that the tire was patched up and that it was safe to drive my car. car in due to a nail in my right front tire. He made sure that the tire was patched up and that it was safe to drive my car. More

They did not solve my issue. I am leaking fluid from the radiator, and they told me it was fixed and charged me $600 but it’s still leaking I am leaking fluid from the radiator, and they told me it was fixed and charged me $600 but it’s still leaking More

They try to up charge you for things your car doesn’t need. I went in to do my routine service and was concerned about my break pads. Eumelio said my rotors needed to be glazed and it would be $410 JUST need. I went in to do my routine service and was concerned about my break pads. Eumelio said my rotors needed to be glazed and it would be $410 JUST for the front. I declined and chose to do my routine service. I went to a different location and they said all I needed was an alignment. After the alignment, the noise was gone. More

Overall, while the dealership is always very busy they do work hard to get you in and complete your service. work hard to get you in and complete your service. More