Hyundai of Ft. Myers - Service Center

I am very disappointed in the customer service. I asked two different times that they cancel the extended warranty on my car, only to find out almost 4 months later that they never did. I went in I asked two different times that they cancel the extended warranty on my car, only to find out almost 4 months later that they never did. I went in twice to confirm and they told me it was cancelled. I finally decided to call the warranty company myself and to my surprise it was never cancelled but i found out I was able to cancel it myself. i wish the dealership would have told me that 3 months ago. my experience before the car sale was good, but I can honestly say that the customer service after failed me, they stopped responding to my texts and phone calls. More

Fast and excellent service Al information was clear the service guy give me a excellent customer service service guy give me a excellent customer service More

Quick and honest service car is always clean as when I bring it in Staff seem to honestly keep my car running like new Good experience bring it in Staff seem to honestly keep my car running like new Good experience More

Everyone at the center is very helpful and professional - The work done was very confident The work done was very confident More

Service representative was courteous and promptly arranged for a rental car for my use during the recall installation. arranged for a rental car for my use during the recall installation. More

I came in for an oil change and everyone was very nice and extremely helpful. and extremely helpful. More

quote was not complete did not include all costs ;need better estimates so no surprises better estimates so no surprises More

Was able to make a appointment that suited my schedule, and from check in was kept informed of what was happening with my vehicle. After diagnosis was informed that the part's needed was not in stock and r and from check in was kept informed of what was happening with my vehicle. After diagnosis was informed that the part's needed was not in stock and rental vehicle was being ordered for me, until mine could be fixed. Couldn't ask for better service. More

When I pulled into the service entrance I got waited on right away.. that’s a big plus. right away.. that’s a big plus. More

Matthew Edwards service advisor saved the day. I had 2 appointments prior to making contact with him. I was told at my second appointment my car had to be there all day and to go home and wait for I had 2 appointments prior to making contact with him. I was told at my second appointment my car had to be there all day and to go home and wait for call. Instead I got an email saying failed to show up for my appointment. I drove over and showed Matthew all my paperwork and he had problem solved in less than 3 hours More