Hyundai of Ft. Myers - Service Center

Darren, the service rep recommends work to be accomplished that isn't even close to being due and inconsiderate to customer. Service tech didn't clean up behind himself, message not reset showi accomplished that isn't even close to being due and inconsiderate to customer. Service tech didn't clean up behind himself, message not reset showing service was completed so reappeared on dash again. These 2 individuals are a poor representation of Fort Myers Hyundai More

went smooth my experience went well and smooth . My experience went well and smooth . I was aware of what was going on . My experience went well and smooth . I was aware of what was going on . More

Quick and painless. Thanks for the prompt service. Angel was a gem. He must be a supervisor Thanks for the prompt service. Angel was a gem. He must be a supervisor More

It took entirely too long long for an oil change . There is no reason to take so many videos of everything. Get in and check everything and get the vehicle out the door. I don't have the time to stay There is no reason to take so many videos of everything. Get in and check everything and get the vehicle out the door. I don't have the time to stay at a dealership for 2.5 hours !! I needed my tire latched but didn't have anymore time to waste there. More

On time and service was great I have to bring my car in again Yes there is a technical problem again Yes there is a technical problem More

I was met promptly when I drove into the service area. The gentleman who wrote my service request form was kind and efficient. I noted my horn was not working but I only went there for an oil change. When The gentleman who wrote my service request form was kind and efficient. I noted my horn was not working but I only went there for an oil change. When my vehicle was returned to me I was advised the horn had been replaced as it was not functioning. All in all nice job Hyundai-I appreciate the fine job. More

Everything was great. Facility was clean and staff was friendly. Would recommend. Hyundai of Fort Myers for your service needs. Facility was clean and staff was friendly. Would recommend. Hyundai of Fort Myers for your service needs. More

Excellent Attention to detail…Friendly Sevice…Fixed right the First time…Thanks to everyone there the First time…Thanks to everyone there More

Work was done correctly after a three hour delay starting the work even though parts and mechanics were available. I was not kept informed while waiting and discovered the delay myself. When I asked about the work even though parts and mechanics were available. I was not kept informed while waiting and discovered the delay myself. When I asked about the delay I received a very disingenuous reply saying that my appointment was with the representative not for the service. The service manager argued with me that I should have known that and that I shouldn’t have waited. I didn’t need a representative as I had just been there the week before and they ordered and had received the parts that they knew needed to be done this visit. They never updated their service tracker in the five plus hours that I was there; it always indicated that my car was awaiting service. Very poor communication and customer respect. More

I was greeted promptly. My car was serviced and promised at the time I was quoted there was a comfortable waiting area. everyone was very nice. He could not have been better My car was serviced and promised at the time I was quoted there was a comfortable waiting area. everyone was very nice. He could not have been better. More