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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,814 Reviews

1,815 Reviews of Hyundai of Ft. Myers - Service Center

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September 26, 2024

Very pleased with the service. It may have taken longer than expected, but Robinson did an excellent job of keeping me updated on the progress. More

by DREAMCATCHER2223
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
Sep 27, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

September 26, 2024

Had an oil change. All employees and technicians were very kind. Thank you, Michele c. More

by Michele C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry...I do not remember
Sep 27, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, Michele, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

September 25, 2024

Part of the reason I only gave a 3 star was because I sat at the service center all day for them to come tell me at almost 4:00p after getting there at 9:00 a that the part they would need to fix my vehicle More

by TIFFANYBENNETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEONEL OSORIO
Sep 26, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers

September 25, 2024

Customer Service was quick and efficient when handling clients that would come into their dealership. Handling them with upmost respect and care. More

by karinaserrato443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Sep 26, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

September 25, 2024

Excelente servicio, el equipo súper amable me atendieron muy bien, no esperé tanto, y la espera que tuve fue agradable More

by syrentorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio ⭐️⭐️⭐️ ⭐️⭐️
Sep 26, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

September 25, 2024

Always an awesome experience. Super friendly and informed staff that always keep me up to date while they have my vehicle! More

by Kami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Sep 26, 2024 -

Hyundai of Fort Myers responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 24, 2024

I bought a service plan expecting the same level of service I received from the sales team. Very friendly but quality of service and follow up is sorely lacking. Very disappointing. Returned car after More

by Lcapozio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Sep 29, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 23, 2024

The person who helped me tremendously was Aly Napoleon. I had used only two oil changes and according to their computer said I had four. My car only has about 18,000 miles. Aly was extremely caring and pro More

by PHIL_SQUATRITO
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Sep 23, 2024 -

Hyundai of Fort Myers responded

Phil, Thank you for the kind words for our service department! We look forward to sharing your compliments with Aly and our team and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

September 23, 2024

The staff is always friendly, helpful, and never pushy when it comes to the suggestions they make about services that should be done to your vehicle. More

by donnakiser39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Hyundai of Fort Myers responded

Donna, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 23, 2024

The service wait area is better don't like how they put your car you can't get out More

by cochransinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chole Service Advisor
Sep 24, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

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