Hyundai of Ft. Myers - Service Center

Satisfied with the service and the quality of the automobile. I have been dealing and purchasing Hyundai products since 2017. automobile. I have been dealing and purchasing Hyundai products since 2017. More

Took my 2020 Santa Fe in for a break job and oil change. The brakes took a little longer to do, but the technician, Ernesto, stayed after closing to ensure the job was done right. That’s a very good work et The brakes took a little longer to do, but the technician, Ernesto, stayed after closing to ensure the job was done right. That’s a very good work ethic, rarely seen today. The service rep, Chloe kept me informed every 15 minutes as to the status of the car. The Uber trip to/from my house so I didn’t need to wait all afternoon in the waiting room was an additional surprise. Will I come back for all my service needs? A resounding yes, I will. Thank those two folks for me again. They are the best. More

Every member of the service staff is very professional and pays attention to the customers needs or concerns. A pleasure to work with. and pays attention to the customers needs or concerns. A pleasure to work with. More

The worst customer service I’ve ever dealt with in my life. Nothing has been resolved paint peeling on my car, can't talk to any very frustrating. life. Nothing has been resolved paint peeling on my car, can't talk to any very frustrating. More

I would love to upvote this review and give it four stars; however, the process to get an appointment is horrific (and why it’s 3 stars). Had it not been for Ray Powers (the manager) giving my moth stars; however, the process to get an appointment is horrific (and why it’s 3 stars). Had it not been for Ray Powers (the manager) giving my mother permission to email him with any questions or concerns, I would not have been able to get my car looked at. Attempting to call into the Service Department is terrible and management is aware. I had received several recall notices over the last year, but did not have opportunity to get them checked out. Whenever I have tried to call the Service Department to schedule an appointment, no one had answered the phone nor responded to my messages. I ended up going through Mr. Powers to get everything resolved faster than anticipated. More

The service representative was very knowledgeable and efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will efficient in responding to my needs. I received the call that the car was finished as soon as it was ready for a pick up, which I appreciated. I will use you as our service center for our Hyundai Santa Fe. More

Courteous fast service done before it was promised. Counter lady lu was super kept in touch even got me a uber back home Counter lady lu was super kept in touch even got me a uber back home More

Was extremely happy both with timeliness of scheduling and efficiency of service once I arrived . and efficiency of service once I arrived . More

It was a great experience getting my new car. Recommend William Perez, he was very knowledgeable and was able to help me with the whole process. Recommend William Perez, he was very knowledgeable and was able to help me with the whole process. More

Reception was great. No pressure was appreciated. Will be back when closer to purchase time. No pressure was appreciated. Will be back when closer to purchase time. More