Hyundai of Ft. Myers - Service Center

Aly was great! ! Super helpful and respectful to my needs and things I did not need. Every service associate should be like him! ! Super helpful and respectful to my needs and things I did not need. Every service associate should be like him! More

My service advisor Aly Napoleon was fantastic made my day there a better one for sure . He’s a good person and professional there a better one for sure . He’s a good person and professional More

I came with a Transmission issue which wasn't resolved and was told that there were no Loaner Cars which is why the Repair could not be completed. I was then told that I would hear from the Service Dept and was told that there were no Loaner Cars which is why the Repair could not be completed. I was then told that I would hear from the Service Dept within a few days, once a Loaner Car was available so I could bring my Santa Fe back in for the Repair. It took the Service Dept 2 hours keeping my vehicle while I waited of course to find out that they couldn't repair it that day. I've not been very impressed with Hyundai of Fort Myers, in general, so this doesn't surprise me. I'm thinking of reaching out to Corporate to let them know that Hyundai of Fort Myers, needs a shake up with new Management. More

Robinson was great! Very helpful and timely service. I got there early and he was very nice about accommodating me earlier! Very helpful and timely service. I got there early and he was very nice about accommodating me earlier! More

From the beginning, since Chloe received me, her attention was top tier. Chloe did a great job guiding me through the process and was very informative. Furthermore, my oil change and tire rotation s attention was top tier. Chloe did a great job guiding me through the process and was very informative. Furthermore, my oil change and tire rotation service took less than an hour. Thank you all! More

Getting thru to talk to a live person sucks. No one answers the phone and that is very frustrating when you need to speak to someone. That isn’t good customer service! No one answers the phone and that is very frustrating when you need to speak to someone. That isn’t good customer service! More

The dealership provided excellent customer service, making the oil change experience enjoyable and stress-free. making the oil change experience enjoyable and stress-free. More

Made appointment for a couple of recalls, took the day off work and left car for them to fix. They called later in day to inform me they did not have the parts. They Said they would order them and I would off work and left car for them to fix. They called later in day to inform me they did not have the parts. They Said they would order them and I would have to reschedule to fix. I was suppose to receive a email on when to expect arrival did not receive an email. Called and left message about email I did not receive but no answer. Then tried to send email but Still no response. Still waiting for response from call from over a week ago. Very disappointed in whole situation. More

Day after the hurricane, even though they were short staffed, they were able to fixed my tire. That's why I purchased 2 cars from them last year. staffed, they were able to fixed my tire. That's why I purchased 2 cars from them last year. More

Bought 3 cars there. Get my oil change and other maintenance there also.The dealership redesign the waiting area. During the summer the waiting room with the TV can get w Get my oil change and other maintenance there also.The dealership redesign the waiting area. During the summer the waiting room with the TV can get warm due to the windows don't have tint, or blinds. There's coffee and snacks, and the other building also had a waiting area with coffee and snacks. Over all, I'm satisfied with my purchases at this dealership. More