Hyundai of Ft. Myers - Service Center

My service was great. Andrew was super helpful. He explained everything to me and was great. Andrew was super helpful. He explained everything to me and was great. More

Great personnel. Always friendly, professional,knowledgeable in their area and go the extra mile to please customer. Always friendly, professional,knowledgeable in their area and go the extra mile to please customer. More

Excellent service thank you Eumelio for all your help. Only negative was the guy trying to get me to replace windshield Only negative was the guy trying to get me to replace windshield More

I bought a 2019 Ram 1500 Friday afternoon and on Sunday it started having electrical issues. I took the truck back and they told they couldn’t do anything even when I put extended warranty. Now I’m stuck it started having electrical issues. I took the truck back and they told they couldn’t do anything even when I put extended warranty. Now I’m stuck with a bad truck. I personally don’t recommend this store for buy used cars More

I needed a recall repair and scheduled my first appointment online. I received emails and reminders of the appointment and even called to confirm it. But when I arrived, the part hadn’t been ordere appointment online. I received emails and reminders of the appointment and even called to confirm it. But when I arrived, the part hadn’t been ordered!!! I cleared my day and went out of my way for this appointment and I had to wait and reschedule. It took almost two weeks to get the part, which was difficult to confirm, before getting an actual appointment. More

I’m disappointed. I sat for 2 hours and didn’t get my recall done I sat for 2 hours and didn’t get my recall done More

I was greeted promptly and service was quick even though I was late for my scheduled appointment. Tire pressure was a little low. I was late for my scheduled appointment. Tire pressure was a little low. More

I had to wait to be checked in for approximately 10 minutes for my 10:30 appointment. The service representative checked me in confirmed the recommended service I came from an oil change and tire rotat minutes for my 10:30 appointment. The service representative checked me in confirmed the recommended service I came from an oil change and tire rotation. He then suggested I get two recommended fuel treatments and I agreed to one. My car was ready when promised and I went to check out and I was charged for the tire rotation separate from the oil change which I had a coupon for that covered both. When I got to my car I noticed it had not been washed-it was drizzling) and there was no sticker in the upper left corner indicating when I should have my next service. I will say the dealer has a very nice shuttle service. 5 stars for that. When I returned home I looked on the Hyundai website and could not find where the $161 fuel injector service was even recommended. This is my second Hyundai automobile and the first time I feel I was taken by the service department. I was not planning on submitting a review until I called them to tell them what occurred and they were pretty dismissive. They did not even offer for me to come in and get a free carwash. More

service was completed in one hour. That is very good. Did have to wait in my car for a while when first arrived. That said there was assurance that someone would be there. That is very good. Did have to wait in my car for a while when first arrived. That said there was assurance that someone would be there. More

I had a new tire put on. Also wheel alignment. All was done in reasonable amount of time. Service advisor kept me informed on the work. Also wheel alignment. All was done in reasonable amount of time. Service advisor kept me informed on the work. More