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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,317 Reviews

2,317 Reviews of Hyundai of Ft. Myers - Service Center

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October 17, 2024

I had to wait four hours for a 15 minute fix because they saw an opportunity to use my kindness and patience to catch up on their errors. More

by Genevieve Presti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
Oct 20, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Genevieve. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 16, 2024

I didn’t have an appointment but they took me in and took care of my problems. More

by 5ofthirteen713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Oct 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

October 16, 2024

Good coffee and treats for all to eat on the wait. tv was good also More

by catsstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alley
Oct 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

October 16, 2024

Did a great job did the kind of Connor did a real good job I can’t do the good job. Everybody did a good job. It was very polite. Thank you so much. More

by MARKJALTAR3507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Oct 17, 2024 -

Hyundai of Fort Myers responded

Thank you so much, Mark, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

October 16, 2024

LEO IS AMAZING GREAT SERVICE REPRESENTATIVE. MY CAR WAS MAKING A HUMMING NOISE AFTER AN OIL CHANGE. NOT ONLY DID IT GET FIXED, I ALSO GOT A NEW AIR FILTER. CAR'S RUNNING LIKE A CHAMP. More

by SNOWBIRDHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEO. VERY PROFESSIONAL FOR A YOUNG MAN. VERY IMPRESSED. IVE BEEN IN CUSTOMER SERVICE MY ENTIRE ADULT CAREER. CAN'T SAY ENOUGH ABOUT HIS DEMENOR
Oct 17, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

October 16, 2024

It's not all about the dealer It's about customer service one of your representative give to me /agent Bishoy Mikahail He was so nice and explain everything actually It's the second time he help me More

by martasunicproducts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Oct 17, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

October 16, 2024

Very helpful, had a screw in my tire ,didn't have an appointment and they were able to repair at no charge. Also fixed a second issue while I waited. Thank you all! More

by davidwahl833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Hyundai of Fort Myers responded

Thank you, David, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

October 16, 2024

I had an appointment at 11:30. Service advisor showed up at 11:45. The service advisor promised to check on the cost of a part for me. Never did all they did was an oil change and More

by archaea-star-0v
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
Oct 20, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 15, 2024

Robinson Colon in service was great. As soon as I pull into service lane, he comes out to help me and gets me a shuttle back to work. Barely two hours later he calls to tell my car is re More

by Rashad Byrouthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
Oct 15, 2024 -

Hyundai of Fort Myers responded

Rashad, Thank you so much for your excellent review! We are so glad that Robinson had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

October 15, 2024

Clean Courtesy Nice staff Appointment could’ve been quicker but it was fine for the most part More

by Keaira Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Oct 16, 2024 -

Hyundai of Fort Myers responded

Keaira, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

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