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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,864 Reviews
Call Service Center (239) 277-1222

2,864 Reviews of Hyundai of Ft. Myers - Service Center

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February 13, 2025

The service was great. The waiting for an hour before it went for inspection wasn’t. More

by JUDITHLANE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Report | Print
Feb 14, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers

February 12, 2025

Ali was great. Time was off waited to long. When made the appt told 2 hours. Not. No parts on hand to fix the problem had th order . Not cool More

by RS9024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali service person I front of service Great guy
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Feb 12, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry to hear that we fell short here. We apologize for any inconvenience! Jason Curie General Manager Hyundai of Fort Myers

February 12, 2025

Clean and professional environment, transportation was provided and kept me well informed. about the vehicle More

by robertomilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

February 12, 2025

Took 6:45 hours to get a quote & notice of work needed. This is very Unacceptable. More

by bille0221bill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colon
Report | Print
Feb 15, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 11, 2025

Service rep. did not deal with customers.Does not return calls left waiting not knowing when the service would be completed More

by D7K7R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
Report | Print
Feb 15, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 11, 2025

Customer Service and Service was A+. Car was finished exactly when they said it would More

by jdcraig1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumellio
Report | Print
Feb 12, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eumellio and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

February 11, 2025

I got my oil changed and I realized I was having an oil leak. I had someone take a look at it and they saw that they hadn’t tightened the screw tight enough and it was left loose making oil leak. I didn’t More

by roselinbatistaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I Don’t remember who I worked with
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Feb 14, 2025 -

Hyundai of Fort Myers responded

Roselin, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 11, 2025

My car was in twice for a sensor that didn't work. The light came on right after I left the dealership. It wasn't fixed they were supposed to order trim for the windows that never got done . I was th More

by dandidit2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson colon
Report | Print
Feb 15, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 10, 2025

Waiting time was good due to having appointment I will tell my family and friends about the service j experience. More

by geraldinewms
Recommend Dealer
Yes
Employees Worked With
The guy took my payment and I don't no his name but a very friendly guy.
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Feb 10, 2025 -

Hyundai of Fort Myers responded

Geraldine, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

February 10, 2025

Waited over 3 hours for an oil change service department lost my car keys No help while waiting all that time. Never going back to Ft Myer Hyundai More

by Msugarlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ale
Report | Print
Feb 14, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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