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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,792 Reviews

1,792 Reviews of Hyundai of Ft. Myers - Service Center

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July 17, 2024

Johnathan was great, good customer service did everything he said he was going to do. More

by reneln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jul 17, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Johnathan met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

July 17, 2024

Regular maintenance visit under warranty. Got there early, was promptly greeted by Andrew. Waited as usual in pleasant, sunny waiting area, for a little less than an hour. An uneventful -- an More

by o_connornancy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ringwood
Jul 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience, and please don't hesitate to reach out if you need any further assistance! Jason Curie General Manager Hyundai of Fort Myers

July 17, 2024

Horrible communication with customer made an appointment and still had to wait 3 hours for my quote More

by CSTRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel
Jul 20, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 17, 2024

Service was without any issues. I was in and out within an hour from start to finish More

by BREEZE0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Jul 17, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

July 17, 2024

When something is promised by service stick by it. Called to schedule the audio update was told there wasn't 1 and i did know what i was talking about. Had the update confirmed by another dept. Was to More

by MOOSRIDER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do
Jul 17, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

July 17, 2024

Some associate are helpful and there are other out to get you, got a bad deal, and financial associates should take the time to explain things in detail More

by Mrodrigo
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 17, 2024

I would recommend anybody to see Mikhail Bishoy as advisor! Great guy! Customer service skills on point! Thank you Mikhail! More

by PPREVALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy, Mikhail (5 star)
Jul 17, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

July 17, 2024

ALY is a Great service rep. And was very helpful, courteous and professional. Service check in area could be a little cleaner for being a new building though. Service mechanics More

by jb7736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali in service department right up. 5 stars
Jul 18, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. Aly and our service team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

July 16, 2024

They warrantied my Sonata's 2. 4 in 4 days. It was Leo, Service advisor who ramrod for me. More

by KCKASTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

July 16, 2024

Excellent services . Fast and precise. My oil chiste took less time than i was told More

by grettel69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 16, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

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