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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,794 Reviews

1,794 Reviews of Hyundai of Ft. Myers - Service Center

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July 20, 2024

I have bought many cars from here and have never had a problem this dealership goes out of their way to keep customers happy. I think they are the best Hyundai dealership in the state of Florida More

by nagyjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Bonsignore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

July 19, 2024

Bishoy Mikhail was a wonderful person to work with. He was attentive and helpful and follow up when asked. More

by SHANNON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Jul 20, 2024 -

Hyundai of Fort Myers responded

Shannon, Thank you for the kind words for our service department! We look forward to sharing your compliments with Bishoy and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

July 19, 2024

Disappointed in time/cost in repairing our air conditioning. This was the 3rd visit for essentially the same problem. And besides waiting 7 days, we still had to pay over $200. in hopes that tha More

by paul_ayotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Jul 23, 2024 -

Hyundai of Fort Myers responded

Paul, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 19, 2024

Very friendly dealer,, easy to talk to everyone and get things that's that's needed for the vehicle,, I would highly recommend to buy here More

by tgarcis4405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

July 19, 2024

I took my car in for a water leak on the passenger side. They cleaned leaves out of the sunroof and said it was fixed A few days later it leaked again. The said the sunroof was bent and needed to replaced More

by CLARK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
Jul 23, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 19, 2024

Appointment for ABS recall n repair was not properly handled- told I had a 9 hr repair apt by service dept to find out it was a drive thru to verify personal info which could have been handled by phone More

by sandyshifler
Recommend Dealer
Yes
Employees Worked With
None of the above
Jul 20, 2024 -

Hyundai of Fort Myers responded

Sandy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

July 19, 2024

They took me on time and had me out within an hour. Had no problem at the dealership. More

by SWIM77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Santana
Jul 20, 2024 -

Hyundai of Fort Myers responded

It's great to hear that Charles was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

July 18, 2024

I was in line and two cars behind me got their service started before I did, What's the point of being in line? After that and when waited a person helped me with some of my questions and one of your fina More

by ACPSTOCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Alfonso and
Jul 18, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words for Luis, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

July 18, 2024

I waited a whole hour while they had my car in the back at my appointment that I made a month prior before anyone told me that the wipers that were recalled they do not have in stock. I felt like that was More

by normandisplatero
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the name
Jul 22, 2024 -

Hyundai of Fort Myers responded

Norman, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 18, 2024

Easy to make appointment and service for routine maintenance was complete and fast. Nice waiting area with TV and snacks More

by PMONTGOMERYTRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Hyundai of Fort Myers responded

Trish, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if Eddie can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

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