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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,860 Reviews
Call Service Center (239) 277-1222

2,860 Reviews of Hyundai of Ft. Myers - Service Center

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February 24, 2025

Took way too long did not do a good job and did not replace the piece of trim I asked them to! More

by PDCOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eumelio Gutierrez
Report | Print
Feb 27, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 24, 2025

Taylor Schwinn was excellent in assisting with the tire repair. He updated me multiple times throughout my lengthy visit. Went to the extremes to help me More

by LSN_HARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
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Feb 24, 2025 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Taylor here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

February 23, 2025

Everyone was so helpful. Made my experience so easy Would recommend this Dealership to family and friends More

by JIMDAVIS41
Recommend Dealer
Yes
Employees Worked With
Michael Zwaan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris S was so easy to buh
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Feb 23, 2025 -

Hyundai of Fort Myers responded

Jim, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

February 23, 2025

I had a good experience with my first oil change. The service staff was friendly and did a great job. More

by heddr22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pina
Report | Print
Feb 23, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

February 23, 2025

Eumelio was great, cleared all my questions. I couldn’t taste the delicious cappuccino coffee the machine wasn’t working More

by lazobarrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio
Report | Print
Feb 23, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eumelio and our team met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

February 23, 2025

I called many times over many days with no response. I wouldn’t buy another Hyundai because of this service department. Once I finally got to speak with someone, everything went smoothly. About a ye More

by DYNAMICPESTFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Feb 26, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 22, 2025

The biggest rip off on Town the part cost three timespte than what it's worth More

by CARLNOCERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dolloff
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Feb 26, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 22, 2025

19th 3 1/2 hrs before my daughter went to see what taking so long. We me age 78 found out they did not have the parts. Frustrated. My daughter had to go back to South Carolina so without her help I have to d More

by JUDYSEMIKLOSE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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Feb 26, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 22, 2025

Great job. Robinson kept me fully informed of service status. And arranging for follow up service. More

by mindibeaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
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Feb 23, 2025 -

Hyundai of Fort Myers responded

Mindi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robinson met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

February 22, 2025

This is my fourth Hyundai product. I still own two. Because of your service department I will never purchase another one. More

by Donevyhunt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali
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Feb 26, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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