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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,722 Reviews

2,722 Reviews of Hyundai of Ft. Myers - Service Center

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January 18, 2025

I paid $600 for service and waited 2/2 hours for car to be done. Then when I left the same error lights were on. How is that possible! Where is quality control? More

by CTOBGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eumelio Gutierrez
Jan 21, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 18, 2025

The work was done in a timely fashion. Waiting room was more than ample. I am not a car guy, I put gas in it and drive. I felt the service manager was up selling me. My car is a 24 model More

by CKAGERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

They were very efficient and got my car done in a reasonable time frame, quicker than what I was quoted. More

by Lindzey Greer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Meade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kizzy 10 stars! Was the only person who helped and had a great attitude
Jan 19, 2025 -

Hyundai of Fort Myers responded

Lindzey, Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

Amazing service every time I go to Hyundai and see him! Takes care of all our needs. More

by KRISTINAMAZZARISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Karrels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Hyundai of Fort Myers responded

Kristina, Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

My Advisor Jasmin Demetz handled my vehicle with care. Made sure I was comfortable during my wait and kept in contact with me the whole time. I will be returning. More

by BELLAGCAPELLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Demetz
Jan 17, 2025 -

Hyundai of Fort Myers responded

Bella, Thank you so much for your kind words for Jasmin, and for taking the time to leave us this wonderful service feedback! Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Arrived on a Monday at noon for a 12:30pm appointment; found only one service line open backed up with cars; after 15 minutes waiting I went inside to learn that many service advisers were not present at More

by rmitgoteam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel was friendly and attentive once he got to my car after a long wait
Jan 17, 2025 -

Hyundai of Fort Myers responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Everyone was very kind and helpful. I’m ver satisfied either way the service I received More

by audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 17, 2025 -

Hyundai of Fort Myers responded

Audrey, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Chloe is the best ! !! She handled this repair and warranty quick and easy . She kept in constant contact about the status. True asset More

by dmb403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Jan 17, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chloe and our team. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Aly in Service is one of the best and has great customer service, enjoy his service and work! More

by Arianna Ojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Jan 18, 2025 -

Hyundai of Fort Myers responded

Thank you so much, Arianna, for your excellent review! We are so glad that Aly had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Terrible service. 5-1/2hrs to mount a tire. Criminally overpriced. Have bought 3 cars there, and will never buy again. More

by cshahan091705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe was ok under a stressful situation
Jan 20, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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