Hyundai of Ft. Myers - Service Center

Very welcoming. Everyone I encountered was nice and polite. Facility was clean, snacks and drinks were available. Everyone I encountered was nice and polite. Facility was clean, snacks and drinks were available. More

I had an appointment on May 7 at 1:00 for a tire rotation and oil change. It took over 4 hours for the service. I was a month late and they charged me over $100.00 for the service and oil change. It took over 4 hours for the service. I was a month late and they charged me over $100.00 for the service More

Worst experience ever at a dealership- appointments mean nothing and service personnel could care less about the customer- spent all day waiting and the car was never serviced- appt was at 11 am, took the c nothing and service personnel could care less about the customer- spent all day waiting and the car was never serviced- appt was at 11 am, took the car home at 5:30 and never got the oil change- they never touched the car - what good is an appointment that I made several weeks before- not going back to Hyundai of North Fort Myers- will find another dealer- I live in a gated community and I will make sure everyone knows how bad this dealership is for service More

Left the car for a software update, and it was ready much earlier than anticipated. earlier than anticipated. More

Mike, my Service Advisor, was kind, accommodating, and professional. He made me feel like a valued customer. I absolutely love the video of Gabe-the technician- as he serviced my car! What a wonderful ide professional. He made me feel like a valued customer. I absolutely love the video of Gabe-the technician- as he serviced my car! What a wonderful idea!! My overall experience was “amazing “!! More

Aly was extremely helpful! He also made the entire process easy! Overall a great experience! He also made the entire process easy! Overall a great experience! More

Overall, very good. Service took more than an hr. which was longer than expected. Do appreciate the 15% discount after 3 p.m. Service took more than an hr. which was longer than expected. Do appreciate the 15% discount after 3 p.m. More

Taylor and Efe were great and provided the most excellent customer service that I have ever received. customer service that I have ever received. More

The service underwriter was great greeting me with professionalism and told me everything to look for as the technician did the inspection, very helpful and had me in an out very quickly. professionalism and told me everything to look for as the technician did the inspection, very helpful and had me in an out very quickly. More

Not sure what the issue was, but it took me a long time to actually talk to a real person let alone get a call back. But once I did, everything went smoothly the gentleman I dealt with Saturday morning was to actually talk to a real person let alone get a call back. But once I did, everything went smoothly the gentleman I dealt with Saturday morning was nice and took care of everything got me in and out. Just a complete nightmare With your phone system and patching people across the dealership. More