Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,799 Reviews

1,799 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
August 18, 2024

Rude condescending and lazy money hungry workers who didn’t want to fix my a/c under warranty in this Florida's heat because they said more work needed to be done on the car and if they were to fix the More

by barrymaililow91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Braddock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Barry, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 18, 2024

Excellent service, knowledgeable, polite, good work relations, pleasant atmosphere. Courteous, easy to make appointments and oeverall a good place of business More

by jojotheroach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Aug 18, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

August 18, 2024

Great service and attention from all the staff . Thank you . Will be referring other family and friends More

by Belkis1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

August 18, 2024

I understand in today’s society car dealerships have business that is over their capacity to handle More

by SCOTTRELF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberson
Aug 19, 2024 -

Hyundai of Fort Myers responded

Scott, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers

August 18, 2024

Advisors are friendly. There is lack of communication between service advisors and car owners. Service advisors lack of knowledge of simple car mechanics. Mechanics have More

by im4jg24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aly and Ray
Aug 22, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 18, 2024

Leo was very professional and courteous. He took care of our needs. Thank you leo More

by AKEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Aug 19, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Leo and our team. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

August 18, 2024

Service was great 😊. Very quick turnaround & nice atmosphere. I was pleased with the total experience. More

by Harleymank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Hyundai of Fort Myers responded

Harley, Thank you! Eddie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

August 18, 2024

In the beginning it was good but afterwards they didn’t resolve and never get back to me. Not even answer my calls. Still waiting to finish the Service! More

by Carla_Deus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph sales very good
Aug 22, 2024 -

Hyundai of Fort Myers responded

Carla, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 17, 2024

I used this dealership for service because it’s where we bought the vehicle but I have never had a good experience here. The service writers don’t return calls. I have left several messages on their answeri More

by RJMSPARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Ringwood
Aug 21, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 17, 2024

The employees were all courteous and efficient! The waiting lounge was nice and clean and provided free coffee and snacks for the customers. More

by Edie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Hyundai of Fort Myers responded

Thank you, Edie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

...
30
...