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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,303 Reviews

2,303 Reviews of Hyundai of Ft. Myers - Service Center

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November 09, 2024

Thought dealership looked old. No cars in building. Did not get good feeling about doing business here however the person who handled my repair was great. More

by ladyruth52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Hyundai of Fort Myers responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

November 09, 2024

Advisor Jasmin was excellent excellent but a full greasy handprint on the passenger side dash. Took a pic but was there 2 hrs or so for an oil change and needed to leave. I was a service director and the te More

by JHARABALYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin 5 stars
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you for the feedback. We will share your comments with the team. We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

November 09, 2024

Excellent services, great customer service, the experience was really good. Recieved the vehicle when promised More

by edwinareyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock
Nov 11, 2024 -

Hyundai of Fort Myers responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

November 09, 2024

This service center does not offer complimentary car wash. My Lexus dealer washes my car when they service it with an oil change. I purchased tires through this dealership on my Genius a year ago a More

by rscapadona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson G.
Nov 14, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 09, 2024

Over booked, had to wait over 2 hours. Free car wash closed Experience sucked, won’t be back. More

by rross9911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
Nov 14, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 08, 2024

Everything went well, except the wait time. The estimated time for the work was to be about an hour, nearly waited close to 3hrs. More

by lasalle317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Service agent ALY was great. Service was great with no pressure and they kept me informed and updated on my vehicle More

by Wayne Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALY
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Wayne, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Scheduling service was quick and easy. My service Agent Aly was super courteous, efficient, and professional. Wait time was great. I was I and out quickly! More

by Happynewowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napolean
Nov 11, 2024 -

Hyundai of Fort Myers responded

We are very happy Aly provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Everything was great i will bring my car back for service again. Soon for the next time More

by JV_ALPHONSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you for the five-star rating. We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Isaac is fantastic at taking care of his customers. He was our sales rep and got our service scheduled for us and met us the day of service as well. He follows through on everything, highly impressed w More

by Krystal.volpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Sales Department , David Cossairt
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for Isaac in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

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