Hyundai of Ft. Myers - Service Center

This was the 2nd time coming back for this, having an appt both times. The first time they didn't have my part available and not telling me this till after I got there. The 2nd appt the following week I appt both times. The first time they didn't have my part available and not telling me this till after I got there. The 2nd appt the following week I was informed it would take an hr and it took almost 2 hrs. That should have taken 30min to an hr to complete. I feel strongly that because it was a recall and I was not charged, that others were bumped up in front of me that you make money on, this is how I feel. The visit was not a very pleasant one. Usually I feel good when I leave your dealership, not this time. More

Service and the parts department can’t get on the same page for getting parts page for getting parts More

100 minutes for an oil change. Waiting area has furniture that is thread bare and stained. Not pleasant. Waiting in car for over 10 minutes waiting for a service representative t Waiting area has furniture that is thread bare and stained. Not pleasant. Waiting in car for over 10 minutes waiting for a service representative to come outside. More

Everything went well. Service advisor was very helpful and kept me informed on service visit. Return visit is needed as part had to be ordered. Service advisor was very helpful and kept me informed on service visit. Return visit is needed as part had to be ordered. More

Clean and welcoming, efficient, timely, courteous, and friendly. All of the people I dealt with were great friendly. All of the people I dealt with were great More

Took the Elantra in for repair and Anthony was super on getting the standard maintenance taken care of and had an issue with the the horn fixed in well under the three hour time estimate I was given. He al getting the standard maintenance taken care of and had an issue with the the horn fixed in well under the three hour time estimate I was given. He also contacted me during the service work to give me updates on the car’s progress. More

Quick service. Nice employees and the waiting area was clean and quiet. they walked me out to my car at the end which was nice. Nice employees and the waiting area was clean and quiet. they walked me out to my car at the end which was nice. More

Very professional and courteous during my visit for tire rotation and oil change. Thank you. rotation and oil change. Thank you. More

Always trying to charge me for services that are included with my extended warranty. Really bad customer service. Avoid making business with them if you can with my extended warranty. Really bad customer service. Avoid making business with them if you can More

Un time quick service for my maintence . Great service rep and clean waiti g room Great service rep and clean waiti g room More